Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Edward F.
Unfollow Edward F.
Share Review
Report Review

Always a quick and smooth process. Having the ability to look for parts specifically for your bike is a plus

Date of experience: September 24, 2023
Colorado
1 review
0 helpful votes
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

Keep Your Bike Up
September 24, 2023

Kickstand pad helps keep the bike up in fort, grass and hot pavement. Quick mailing and the product is sturdy and will absolutely work better than a smashed beer can.

Date of experience: September 24, 2023
Peru
1 review
0 helpful votes
Follow Fabio N.
Unfollow Fabio N.
Share Review
Report Review

Great shopping experience
September 24, 2023

Great customer support! They were answering my questions even during the weekend.

Date of experience: September 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Geoffrey W.
Unfollow Geoffrey W.
Share Review
Report Review

Good
September 24, 2023
Updated review

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: September 24, 2023

I arrive at your site as a long time user already logged...
September 19, 2023
Previous review

I arrive at your site as a long time user already logged in to my browser and my screen is flashed with "15% discount if you sign up for text and emails!"

I sign up for text and emails and the promo code doesn't work. If you're only going to let new users use the promo code, then get this nonsense off of my screen. I know you're good for the 15%, so let me have it even if I've been using your site for years.

Date of experience: September 14, 2023
Colorado
1 review
0 helpful votes
Follow Trey X.
Unfollow Trey X.
Share Review
Report Review

Quick shipping!
September 24, 2023

Item came as described, packaged well, and arrive quicker than expected!

Date of experience: September 24, 2023
Ohio
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Share Review
Report Review

Watch the videos!
September 24, 2023

Videos are so helpful! I was able to size everything I needed correctly.

Date of experience: September 24, 2023
New York
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Easy.
September 24, 2023

Fast and easy was able to find what I need all in one place.

Date of experience: September 24, 2023
California
1 review
0 helpful votes
Follow Jesse I.
Unfollow Jesse I.
Share Review
Report Review

Faster than redlining after dropping from 3rd to 1st
September 24, 2023
Updated review

Thank you RevZilla for in-depth reviews & helping me feel confident with my purchase. Ordered a second Icon item tonight. Delivery is fast & smooth.

Date of experience: September 24, 2023

No place to put promo codes :(
September 14, 2023
Previous review

No place to put promo codes :(

Date of experience: September 14, 2023
Alabama
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

I'm well pleased with my shipment.
September 24, 2023

I'm pleased with my order. It was delivered in a timely manner and packaged well.

Date of experience: September 23, 2023
Tennessee
1 review
0 helpful votes
Follow Daily J.
Unfollow Daily J.
Share Review
Report Review

Great shipping. Fair price.
September 24, 2023

Great and fast shipping product arrived as described. No problems whatsoever.

Date of experience: September 23, 2023
Texas
1 review
0 helpful votes
Follow Brandon U.
Unfollow Brandon U.
Share Review
Report Review

Great Company to do business with
September 23, 2023

Easy to find, easy to follow website. Great info offered in the descriptions. Keep up the good work!

Date of experience: September 23, 2023
Nevada
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

DAINESE Dainese Air Frame D1 Jacket
September 23, 2023

Great pricing, order processed quickly, shipping was slow but other than that it was a good experience. Jacket fits good and looks great.

Date of experience: September 23, 2023
New York
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Order can fast
September 23, 2023

Placed my order on the 12 and received it on the 18th plus was able to get a discount for military safe to say 10/10 would keep doing business with them

Date of experience: September 22, 2023
Virginia
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Showed up 3 days after it said it was delivered. Other than that it is as described.

Date of experience: September 22, 2023
California
1 review
0 helpful votes
Follow Bryan O.
Unfollow Bryan O.
Share Review
Report Review

Tail Bag
September 22, 2023

RevZilla Was very helpful in my search for the right tail bag. They have useful videos that help explain and demonstrate the products. So, when I received my purchase, I pretty much knew exactly what I was getting, and there were no surprises.

Date of experience: September 22, 2023
Texas
1 review
0 helpful votes
Follow Dre B.
Unfollow Dre B.
Share Review
Report Review

On time/Good quality
September 22, 2023

Package was on time and placed safely at my door. Quality of product was nice.

Date of experience: September 22, 2023
Tennessee
1 review
0 helpful votes
Follow NAT R.
Unfollow NAT R.
Share Review
Report Review

Great Product
September 22, 2023

Easy to order parts and products, fast service. I've never had any issues ordering from Revzilla.

Date of experience: September 22, 2023
Wisconsin
1 review
0 helpful votes
Follow jason M.
Unfollow jason M.
Share Review
Report Review

Lots of products
September 29, 2023

One major thing I've noticed is just about everything on their site is sold out. Other than that issue I love that I can shop by bike and find parts that fit my bike.

Date of experience: September 22, 2023
Kimberly E. RevZilla Rep
over a year old

Unfortunately, events from the past 3 years still have an effect on global manufacturing and distribution, as the supply chain slowed down while demand increased. Many of our distributors are still trying to catch up, which has an effect on inventory.
Despite this, we strive to provide the best possible service to our customers and are always happy to try and find alternatives that might be an option. We’re sorry this has affected you. If your first choice of product isn’t available, make sure to contact us at [email protected], give us a call at 877-792-9455, or chat by going to revzilla.com/customer-service. One of our Rider Support Representatives would be happy to help you find similar or possibly better alternatives.

California
1 review
0 helpful votes
Follow Shannan H.
Unfollow Shannan H.
Share Review
Report Review

Not the best at customer service.
September 22, 2023

So much easier than those pole smokers at J&P. I see a lot of future business between us.
Scratch that these guys are J&P, Cycle Gear,, and a few other names too. It's all a scam, they are their own competition. CEO Ken Murphy is a scam artist. After J&P cancelled my order because I contacted them about an order that hadn't shipped out two weeks after I placed it. So they just cancelled causing me to not be able to complete a customers build in time. I ordered from RevZilla and after they took payment I received an email from them saying that they were cancelling my order because of my review and complaints about J&P. When I tried to contact customer service to see what was going on all I got was a message saying that they would not accept any orders from me again, then closed the chat window before I could respond. Now I'm blocked from all of the companies that are owned by them I'm going out of business because I had a complaint about it being 11 days and they forgot to ship the order (when the website says orders ship within 24 hours). So if you don't get your order on time, don't say anything or you can be in the same place as me, wondering how to explain to employees why they are getting laid off. Corporate Bullies are all they are.

Date of experience: September 22, 2023
California
1 review
0 helpful votes
Follow Tyler H.
Unfollow Tyler H.
Share Review
Report Review

Small
September 22, 2023

It is a lot smaller than the description. My iphone se with an ottor case barley fits in the window pocket. I do like and use it. Magnets are great. Fits well on my 2015 Honda cb500x. Does not fit on my 2003 Yamaha tw200

Date of experience: September 21, 2023