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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,171
quality
11,977
This company responds to reviews on average within 4 days

Instant Feedback

138,856 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Avon TBW grips
September 28, 2023

Found what I needed easily, ordering process was quick and painless. Delivery was super fast!

Date of experience: September 28, 2023
El Salvador
1 review
0 helpful votes
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Only top quality, genuine aftermarket products not generic or Chinese.

Date of experience: September 28, 2023
Missouri
1 review
0 helpful votes
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Return of order.
September 28, 2023

Customer service was helpful and timely with their assistance in a return of a duplicate order.

Date of experience: September 28, 2023
Texas
1 review
0 helpful votes
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The best place to look for motorcycle gear. Good inventory, great customer service and good set of video description. Highly recommended.

Date of experience: September 28, 2023
Switzerland
1 review
0 helpful votes
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Fast. Easy.
September 28, 2023

Everything was super simple. Finding the right fitment and product was very simple. Only thing that could improve is if everything was free.

Date of experience: September 28, 2023
Florida
1 review
0 helpful votes
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Weird shipping
September 29, 2023

It was weird the fact that i ordered two items from you guys and received them in different shipments different dates.

Date of experience: September 27, 2023
Kimberly E. RevZilla Rep
over a year old

Edu, I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.

Michigan
1 review
0 helpful votes
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Helpful customer service for my situation, but was hoping to get some riding in

Date of experience: September 27, 2023
Kimberly E. RevZilla Rep
over a year old

Thanks for reaching out to us, Josh. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

California
1 review
0 helpful votes
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Fast shipping
September 28, 2023

Fast shipping and great products. Will definitely be using site to buy stuff for my motorcycle in the future

Date of experience: September 27, 2023
Colorado
2 reviews
0 helpful votes
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They replaced a damaged part
September 28, 2023

Shipping was delayed 2 days. Parts arrived with a one defect.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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Excellent service!
September 28, 2023

Easy to use site. Received my order in a reasonable time frame. All items were wxactly as described.

Date of experience: September 27, 2023
Missouri
1 review
0 helpful votes
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Shipping was fast and easy.
September 28, 2023

Got the tire in 4 days and was able to be back riding by the next weekend

Date of experience: September 27, 2023
Virginia
1 review
0 helpful votes
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Motion Pro
September 27, 2023

Ordered motion pro spray cable lube and the v3 luber. Works as advertised.
It might have been just mine but for $16 for the spray it woud have been nice to have included a plastic spray straw.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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I love your sight, I found everything that I've looked for so far. And the customer service is on point. I would give you 10 stars if I could.

Date of experience: September 27, 2023
Utah
1 review
0 helpful votes
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Great customer service.
September 27, 2023

I received my order from RevZilla and it was missing a decorative mounting nut for my solo seat. I contacted their customer service and they promptly shipped me a replacement pair of nuts.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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Great
September 27, 2023

Great experience will buy again, speedy delivery. Great customer service

Date of experience: September 27, 2023
Illinois
1 review
0 helpful votes
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The product description was incomplete.
September 29, 2023
Updated review

The product description failed to state that the required battery acid was not included with the battery. I would not have ordered the battery if I had known that fact. They got one over on me, but I will not do business with them in the future.

Date of experience: September 26, 2023
Kimberly E. RevZilla Rep
over a year old

Thanks for reaching out to us, Gerald. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]


It was quick and simple to walk through the steps
September 12, 2023
Previous review

It was quick and simple to walk through the steps

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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5 Star
September 27, 2023

Quick & easy 2 order...even faster delivery of Quality products.

Date of experience: September 26, 2023
California
1 review
0 helpful votes
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Great
September 26, 2023

Ordered wrong part, staff helped me get right cowl.

Date of experience: September 26, 2023
Arkansas
1 review
0 helpful votes
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Web site is easy to navigate thru.
September 26, 2023

Web site said it would ship within the next 24 hrs. It took almost two weeks to arrive.

Date of experience: September 26, 2023
Missouri
1 review
0 helpful votes
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High Quality and Fast Delivery
September 26, 2023

Very easy to find exactly what I needed, the pricing was good, and it came fast. Just like me.:)

Date of experience: September 26, 2023