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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,611 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Simpson shield
September 30, 2023

Very good and fast service they take care of there customers

Date of experience: September 30, 2023
Nebraska
1 review
0 helpful votes
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No problems
September 30, 2023

Good experience with no problems. Competitive pricing and quick shipping.

Date of experience: September 30, 2023
Minnesota
1 review
0 helpful votes
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Foot pegs
October 12, 2023

The foot pegs I ordered were not secure in original packaging and the paint was chipped. They look like they were returned. I should have gotten a discount cuz they were not packaged in. We're probably returns

Date of experience: September 29, 2023
Kimberly E. RevZilla Rep
over a year old

Robert, Thank you for your feedback. Please be advised we offer a 90 day return policy. In the future, if you ever have an issue Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] one of our Rider Support Representatives will be more than happy to assist you in correcting your issue.

New York
2 reviews
0 helpful votes
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No problems
September 30, 2023

Very Satisfied with my purchase from you guys, will purchase again

Date of experience: September 29, 2023
Wisconsin
1 review
0 helpful votes
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They followed through to a tee.
September 30, 2023

It was easy tracking and right on time to the post office. Very courteous and considerate.

Date of experience: September 29, 2023
Alaska
1 review
0 helpful votes
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Great place for motorcycle gear
September 30, 2023

This is the best place to get motorcycle gear. I love the selection and brands that they offer.

Date of experience: September 29, 2023
Tennessee
1 review
0 helpful votes
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Great Company to work
September 30, 2023

Order was purchased and delivered in a short time frame

Date of experience: September 29, 2023
Maine
1 review
0 helpful votes
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Great Service
September 30, 2023

Needed a pin-lock shield for my helmet and I got online with the customer service expert and they found the product for my helmet. Ordered the part and it arrived quickly and in perfect condition. Works great!

Date of experience: September 29, 2023
Oregon
1 review
0 helpful votes
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Music time on my ride
September 29, 2023

Very easy except I had to reset my password. This Cardo sale seems to be a good deal. Time will tell.

Date of experience: September 29, 2023
Illinois
1 review
0 helpful votes
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They care about customer satisfaction
September 29, 2023
Updated review

My first purchase discount code for 15% didn't work which was frusturating since that was an expensive purchase. Update- they didn't provide me a discount but did offer to give me a $35 credit for next time I used their website which was a nice gesture so thank you!

Date of experience: September 29, 2023

My first purchase discount code for 15% didn't work...
September 29, 2023
Previous review

My first purchase discount code for 15% didn't work which was frusturating since that was an expensive purchase.

Date of experience: September 28, 2023
Washington
1 review
0 helpful votes
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Great service, fast shipping
September 29, 2023

RevZilla price matched and item arrived in 3 days.

Date of experience: September 29, 2023
Wisconsin
2 reviews
4 helpful votes
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Always a good buying experience.
September 29, 2023

Revzilla always comes through. I have ordered a significant number of items from Revzilla over the years and they have always delivered. Great company.

Date of experience: September 29, 2023
Ohio
1 review
0 helpful votes
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New chain and sprockets
September 29, 2023
Updated review

Ordered new chain and sprockets for my YZ with 2nd day shipping. The order processed on Monday and I received them on Wednesday! Fit was exact and I was riding on Friday.

Date of experience: September 28, 2023

AlpineStars tech 7 enduro
June 12, 2023
Previous review

Arrived earlier than expected. Well packaged. Great experience

Date of experience: June 12, 2023
Utah
1 review
0 helpful votes
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ZX6R front brake pads
September 29, 2023

Ad is misleading. This is for one pad only not a pair. The ZX6R has a dual rotor front brake set up. Be advised to add 2 to the cart at checkout to avoid re ordering and paying double shipping when my first order was free.

Date of experience: September 28, 2023
Kimberly E. RevZilla Rep
over a year old

Thanks for reaching out to us We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

Colorado
1 review
0 helpful votes
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Easy
September 28, 2023

Estimated tire size for my bike and found them via model lookup

Date of experience: September 28, 2023
Missouri
1 review
0 helpful votes
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Avon TBW grips
September 28, 2023

Found what I needed easily, ordering process was quick and painless. Delivery was super fast!

Date of experience: September 28, 2023
El Salvador
1 review
0 helpful votes
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Only top quality, genuine aftermarket products not generic or Chinese.

Date of experience: September 28, 2023
Missouri
1 review
0 helpful votes
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Return of order.
September 28, 2023

Customer service was helpful and timely with their assistance in a return of a duplicate order.

Date of experience: September 28, 2023
Texas
1 review
0 helpful votes
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The best place to look for motorcycle gear. Good inventory, great customer service and good set of video description. Highly recommended.

Date of experience: September 28, 2023
Switzerland
1 review
0 helpful votes
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Fast. Easy.
September 28, 2023

Everything was super simple. Finding the right fitment and product was very simple. Only thing that could improve is if everything was free.

Date of experience: September 28, 2023