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From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
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J'ai reçu les pièces rapidement et avec exactitude,très satisfait,merci
Easy purchase thank you. I will soon make more purchases in the future thanks again.
I found the product on the Revzilla website, the price was reasonable, I ordered it, it arrived. 'Nuff said!
The only issue was persuading UPS that I didn't live in the US when trying to track the delivery.
Trusting the size chart, hoping for a good fit!
Thanks, Joe.
Follow up:
My new Arai helmet fits great!
I did go ahead and submit a full product review already.
Had to return for a larger size and great experience
Fast Service, Well priced and fantastic customer service team
Website is organized well and can search by types/styles with useful reviews.
Initially wasn't clear to me that I would not qualify for a 10% discount because it wasn't my first purchase. But I found out and purchased the product that, to my knowledge, only "RevZilla" offers.
I decided to buy stuff believing I would receive a 10% discount, only to find out that the discount only applied to the first purchase. That was a very good deception.
I was ordering parts for my 1992 Ktm 300exc and it was very helpful to know which parts would be compatible. Especially beneficial since oem parts are almost non existent.
Super comfy they do tend to run a bit big but I love them!
I purchased a set of tires for my bike, front shipped separately and it came in, back tire never shipped. The label was created but UPS never received the package. Customer service was no help at all and wouldn't even try to put forth the effort to reach out to the distributor and see why it didn't ship yet. If I could leave 0 stars I would.
Recently bought first time purchase and had issue with discount but they made it right-would definitely recommend! Great customer service and timely feedback.
Got my parts alot quicker than I expected! Great prices and customer service, I'll definitely order the rest of my parts with RevZilla for sure!
Expected it on Friday and it came a day early! Exactly what I ordered!
Revzilla provided terrific customer service when an order arrived damaged. They refunded the shipping fee immediately and the total cost of the order shortly after I provided them pictures of the damaged item.
Ordering a replacement item for a shipment that arrived damaged. Frustrated that I'll have to pay extra to both return the damaged item and then more for expedited shipping of the replacement.
Fast shipping ease of finding what I was looking for
I really don't understand what you would like me to rate. The item is as described on the website and there were no surprises when received
Thanks for having great products and frequent promotions.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We do apologize you had an issue with the promo code. Often our promo codes have restrictions placed by the brand/manufacturer. ***Exclusions do apply*** I have added a link below to our exclusions. Additional restrictions can apply depending on the promotion. Please contact us anytime you have questions regarding any of our promo codes before placing the order; we will be glad to assist and confirm any exclusions. Once again, we appreciate your feedback and look forward to doing business with you.
https://www.revzilla.com/promo-exclusions
Update Thank you for the opportunity to resolve your issue. We are glad we could make things right. Ride safe.