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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,154
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,040 reviews

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California
1 review
0 helpful votes
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Quick and easy.
November 25, 2023

Price matched within a day. Ordered as soon as I got home from work. Delivery was quick. Awesome experience.

Date of experience: November 24, 2023
Arizona
1 review
0 helpful votes
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Keep getting the wrong parts
November 25, 2023

This is the third time I've gotten the wrong parts from RevZilla, even though they have my make model and year of my bike, each time I've made the parts work with minor adjustments but this time I broke a windshield, called them thinking they would either replace it or give me half off for sending me the wrong part for the third time, they offered me 20% off on a windshield twice the price as the one I ordered. Don't like returning parts, would not do business with this company again.

Date of experience: November 24, 2023
Texas
1 review
0 helpful votes
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Online shopping process was excellent!
November 25, 2023

Easy to place order, great packing and good quality. Although super minor detail; the hanger for my dainese jacket was broken upon opening of the package. Other than that everything else was perfect! Really nice and awesome customer service!

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Great service and great products!
November 25, 2023

Great service, products are also high quality would definitely recommend to others!

Date of experience: November 24, 2023
Texas
2 reviews
5 helpful votes
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Perfect
November 25, 2023

Everything came on time and perfect I will definitely order from here again!

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Delivery was fast
November 25, 2023

Paid for regular shipping and they got there two days after

Date of experience: November 24, 2023
New Jersey
1 review
0 helpful votes
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Satisfied
November 25, 2023

Revzilla always has what I need and makes it super simple and convenient to get all items shipped.

Date of experience: November 24, 2023
Florida
1 review
0 helpful votes
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Christmas
November 28, 2023

Everything went well my brother picked out the Shoes he wanted we ordered them. I paid for them. They were delivered to my house Great and easy Christmas gift

Date of experience: November 24, 2023
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

Arizona
1 review
0 helpful votes
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New Front Tire - TKC70
November 24, 2023
Updated review

Lots of choices when buying tires. I always find Revzilla to have competitive prices and be an easy buying experience. I bought a rear tire from them a month ago and now I decided to replace my front.

Date of experience: November 24, 2023

Love me some Revzilla
October 4, 2023
Previous review

Love me some Revzilla

Date of experience: October 4, 2023
Colorado
1 review
0 helpful votes
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Easy ordering and good prices...
November 24, 2023

Needed a set of heavier front springs to handle a heavy snow plow for my Polaris and found exactly what I was looking for here at Revzilla. Price was good, shipping was fast and all worked out just fine.

Date of experience: November 24, 2023
Oklahoma
1 review
0 helpful votes
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Gtrst gloves
November 24, 2023

Website is easy to navigate all the way from picking the item to paying and then getting them delivered on time.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Great Customer service! I had an issue with items I purchased and was able to return the items with little hassle. The Cust Serv Rep was great!

Date of experience: November 24, 2023
California
2 reviews
0 helpful votes
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You guys are the BEST!
November 24, 2023
Updated review

Every time I deal with you guys, I am impressed with every step of the way, every one!

Date of experience: November 24, 2023

GR8, GR8, GR8!
June 3, 2023
Previous review

GR8, GR8, GR8!

Date of experience: June 3, 2023
Kansas
1 review
0 helpful votes
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Looking for rain gear
November 24, 2023

Bought two sets of Revi't rain gear one for me and one for my girl friend.
Now we won't get wet every again

Date of experience: November 24, 2023
California
2 reviews
24 helpful votes
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Good company to deal with.
November 24, 2023

Very helpful sales people, relaxed attitude, not a hint of pressure.

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Exactly what I needed.
November 24, 2023

My purchase was a quick and simple process, found exactly what I needed.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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New Double Bubble windshield
November 24, 2023

Zero Gravity DB cuts the wind so much better than the oem screen, no more buffeting punches in the face like it was before~!

Date of experience: November 23, 2023
Illinois
1 review
0 helpful votes
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Heated Jacket, Socks and Gloves Tourmaster
November 28, 2023
Updated review

The jacket and socks are great. One of the heated gloves did not work from jump. So will be sending them back to be replaced.

Date of experience: November 23, 2023

So far so good
May 9, 2023
Previous review

So far so good

Date of experience: May 9, 2023
Illinois
1 review
0 helpful votes
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Great product!
November 24, 2023

Great product, great customer service! Will order in the future

Date of experience: November 23, 2023
Texas
1 review
0 helpful votes
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Too early to tell
November 24, 2023
Updated review

Got the jacket at a great price. The fitment was what I was hoping for. I'm currently at 218 and dropping. The 1xl is very snug which is what I was looking for as I continue my weight loss. The features of the jacket seem to be very nice, but I've not yet had a chance to wearing riding.

Date of experience: November 23, 2023

Stuff on sale, cash back, great selection, and easy...
August 30, 2023
Previous review

Stuff on sale, cash back, great selection, and easy ordering. We motorcyclists would be doomed without Revzilla.

Date of experience: August 29, 2023

Always easy ordering from RevZilla :)
June 8, 2023
Previous review

Always easy ordering from RevZilla :)

Date of experience: June 8, 2023