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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Ordered certain items for my bikes. Real good service, and exemplary quality!
Always quality merchandise with good product reviews by Revzilla team gives me confidence to buy products that I would otherwise prefer to try on.
You guys are my go to for everything bike!
Fast shipping, helmet did not fit, they dont have exchanges, so I missed out on the sale price.
Slow with receiving and updating tracking information (days before I was able to get an estimated day).
Revzilla shipping over the last couple years has become slower and slower.
Last few orders from revzilla have taken longer than stated and longer than they normally do.
Easy ordering, easy tracking, easy returns, and they accept Paypal which works for me the best.
Orders a set of Avon grips they where very comfortable an easy to an install an shipping was fast product arrived before the estimated time will do business in the future
2 day shipping and 4 day shipping are entirely different things
Ordered shoes and they arrived on time. 1 pair was too big so sent them back. Haven't received my refund yet but the process was simple.
Revzilla never disappoints! Fast shipping great products! I highly recommend!
One of the items in my package arrived slightly damaged and unusable. However, RevZilla customer service reviewed photos of my item and promptly shipped a replacement. Thank you for the great customer service!
Excellent experience and very fast shipping and good prices
The recorded product review videos were very helpful. I purchased both a riding jacket & boots and the product videos talked me through both the features and sizing. They accurately told me that the particular jacket I ordered ran true to the sizing chart while others I was considering sometimes needed to be sized up. I placed my order on a Sunday evening with the promise that items would ship on the next business day and arrive on Thursday with standard shipping... what do you know? I got the shipping notice before noon on Monday, received all my items on Thursday, and whore them on my weekend rides.
The informational videos helped a lot.
Product arrived on time and as it was presented.
Sizing reviews also helped in my selection process.
I have ordered the same part from two different sites and got the wrong ones. Happy to get my parts right. Thanks
Fast shipping and product is exactly as advertised. Customer service is exceptional.
Love the website, love the selection, love the service!
So revzilla just respectfully made good on a mistake on their part. That's solid integrity and great business! Trust redeemed guys!
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]
Not much to say. Found the part on the website, ordered it and it was delivered. Expectations met.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our team.