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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Riggs hurricane adventure dual sport pannier bags
I have not tried the bags on the trail yet as it's quite wet in Portland Oregon still but they seem like a really good quality product at a fair price. Like everyone I did a lot of online reviews and these bags with the air vent do seem like the perfect bag for a small to midsize adventure bike. The purchase at RevZilla went very smooth although the bags did take some time to get here as I'm on the West Coast and the shipping I think was weather delayed for few weeks.

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Perfect place to shop
February 14, 2024
Updated review

Everything is great the prices are fair and the shipping was really fast and if something ain't right you make it right

Date of experience: February 13, 2024

This was my 1st purchase and I was hoping for 15% off...
January 29, 2024
Previous review

This was my 1st purchase and I was hoping for 15% off and didn't get it

Date of experience: January 29, 2024
Pennsylvania
1 review
0 helpful votes
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Good interaction
February 14, 2024

Very fast delivery and good interaction. No issues with the product.

Date of experience: February 13, 2024
Kansas
1 review
0 helpful votes
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Helpful
February 14, 2024

As always RevZilla had prompt shipment of their products. Had a issue with something in my order and they responded to my email within a hour and we got everything worked out.

Date of experience: February 13, 2024
Costa Rica
1 review
0 helpful votes
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Excellent customer services always
February 14, 2024
Updated review

Everything arrived as expected, however 1 item from the order too longer that usually.

I had to engaged customer services and they help me fixing that issue

Date of experience: February 13, 2024

Very nice products, a like a lot the videos and review...
May 29, 2023
Previous review

Very nice products, a like a lot the videos and review you post on almost every single item you sell

Date of experience: May 29, 2023

Nice
May 23, 2023
Previous review

Nice. Price and product!

Date of experience: May 22, 2023
Massachusetts
1 review
0 helpful votes
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One item was late
February 14, 2024

One item was late I called customer service. The woman was nice. She informed me the item had arrived 20 minutes earlier. It worked out. But it did extend project completion by a week. It's winter no big deal. Customer service person was pleasant and helpful.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Great service and fast shipping.
February 14, 2024

Very satisfied with the ease of ordering, and the prompt shipping.

Date of experience: February 13, 2024
Kenya
2 reviews
1 helpful vote
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Great Service
February 14, 2024

Delivered quick and will be put on soon. Heading on trip to Alaska

Date of experience: February 13, 2024
Virginia
1 review
0 helpful votes
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Vortex WSS chain and sprocket kit
February 14, 2024

Super easy ordering and excellent customer service! The kit came in less than a week and everything was as it should be!

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Helmet order
February 14, 2024

Easy transaction. I got the item in good condition.

Date of experience: February 13, 2024
Maryland
2 reviews
0 helpful votes
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Heated socks
February 14, 2024

Got them, liked them, but also received others as a gift so returning these

Date of experience: February 13, 2024
Louisiana
1 review
0 helpful votes
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Fuel Programmer
February 14, 2024

Product was good but box was definitely opened and product was no packaged as new.

Date of experience: February 13, 2024
North Dakota
1 review
0 helpful votes
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Great company
February 14, 2024

Easy do deal with fast shipping as well as fair prices

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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What I ask the person I was chatting, if you do price comparison...he said yes. I send him the link. He did match the price that I saw with other seller. I was still decided to do the purchase with this company (RevZilla)

Date of experience: February 13, 2024
Oregon
1 review
0 helpful votes
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Excellent Customer Service
February 14, 2024
Updated review

I ordered a helmet, it did fit my head correctly, Revzilla took it back, sent me another one that works and fits great, no shipping charges and quick credit back to my acct. Very nice and knowledgeable person on the phone and polite.

Date of experience: February 13, 2024

Great customer service
February 5, 2024
Previous review

Great customer service.

Date of experience: February 5, 2024
New York
1 review
0 helpful votes
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Revzilla makes it happen!
February 14, 2024

My family has used revzilla for years. It's always what you need and expect. Thanks for everything!

Date of experience: February 13, 2024
North Dakota
1 review
0 helpful votes
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You had what I needed.
February 14, 2024

Got what I needed for a on sale price. Got lucky that day. Overall good experience. I'll check back again next time I need a thinger two

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Good service
February 14, 2024

Good product and communication.
Have used them before and will use them again.

Date of experience: February 13, 2024
Georgia
2 reviews
0 helpful votes
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Turn signals
February 15, 2024

Parts were not as described in description pictures were deceiving

Date of experience: February 13, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Arizona
1 review
0 helpful votes
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Break in
February 13, 2024
Updated review

The fit is fine,will take a good while to break in

Date of experience: February 13, 2024

Found the part I needed easily
May 27, 2023
Previous review

Found the part I needed easily

Date of experience: May 26, 2023