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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,990
This company responds to reviews on average within 4 days

Instant Feedback

138,364 reviews

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Washington
1 review
0 helpful votes
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Great customer service.
February 14, 2024

Pay attention to the posted measurements. What is posted are true measurements, not our assumed sizes. I didn't measure and got the wrong size for my husband's jacket. Easy, fast, uncomplicated replacement. And, he LOVES his jacket!

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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I purchase a very large amount of OEM motorcycle parts through Revzilla, and I am usually very happy with the speed, prices, and availability of the parts I purchase. Even for items in the standard inventory, shipping and speed are usually great!

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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I came in as a first-time customer and was received with friendly customer service and patience. I especially appreciated given the hectic holiday shopping season. They were even kind enough to recommend me to other places for specific items they had a limited supply of at that time. It says a lot about the integrity of a shop, caring more about building community than making a sale. I would 10/10 come back.

Date of experience: February 13, 2024
Illinois
1 review
0 helpful votes
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Replacement visor
February 14, 2024

I needed a replacement visor for a limited edition helmet and revzilla had them in stock. I'm super excited I didn't have to get one that didn't match. I received the item and everything fit perfect. 🙏🙏

Date of experience: February 13, 2024
Colorado
1 review
0 helpful votes
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Amazing Customer Service
February 14, 2024

Everything about this site is so right! Thank you to this amazing team and for all the accommodations!

Date of experience: February 13, 2024
Washington
1 review
0 helpful votes
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Product was fine
February 14, 2024
Updated review

The pants were great, so was the price. The issue is with the sizing guide. It's brutally inaccurate

Date of experience: February 13, 2024

Too many products out of stock/unavailable
January 12, 2024
Previous review

Too many products out of stock/unavailable

Date of experience: January 8, 2024
Colombia
1 review
0 helpful votes
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Yo get what you buy
February 14, 2024

Nice purchase and good experience in the store. Good products

Date of experience: February 13, 2024
Wisconsin
1 review
0 helpful votes
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Great as always
February 14, 2024

The ease of returns makes RevZilla my goto shop for online motorcycle accessories and apparel.

Date of experience: February 13, 2024
South Carolina
1 review
0 helpful votes
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Good price, Good product
February 14, 2024

Everything arrived quickly and in excellent condition.

Date of experience: February 13, 2024
Oregon
1 review
0 helpful votes
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Riggs hurricane adventure dual sport pannier bags
I have not tried the bags on the trail yet as it's quite wet in Portland Oregon still but they seem like a really good quality product at a fair price. Like everyone I did a lot of online reviews and these bags with the air vent do seem like the perfect bag for a small to midsize adventure bike. The purchase at RevZilla went very smooth although the bags did take some time to get here as I'm on the West Coast and the shipping I think was weather delayed for few weeks.

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Perfect place to shop
February 14, 2024
Updated review

Everything is great the prices are fair and the shipping was really fast and if something ain't right you make it right

Date of experience: February 13, 2024

This was my 1st purchase and I was hoping for 15% off...
January 29, 2024
Previous review

This was my 1st purchase and I was hoping for 15% off and didn't get it

Date of experience: January 29, 2024
Pennsylvania
1 review
0 helpful votes
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Good interaction
February 14, 2024

Very fast delivery and good interaction. No issues with the product.

Date of experience: February 13, 2024
Kansas
1 review
0 helpful votes
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Helpful
February 14, 2024

As always RevZilla had prompt shipment of their products. Had a issue with something in my order and they responded to my email within a hour and we got everything worked out.

Date of experience: February 13, 2024
Costa Rica
1 review
0 helpful votes
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Excellent customer services always
February 14, 2024
Updated review

Everything arrived as expected, however 1 item from the order too longer that usually.

I had to engaged customer services and they help me fixing that issue

Date of experience: February 13, 2024

Very nice products, a like a lot the videos and review...
May 29, 2023
Previous review

Very nice products, a like a lot the videos and review you post on almost every single item you sell

Date of experience: May 29, 2023

Nice
May 23, 2023
Previous review

Nice. Price and product!

Date of experience: May 22, 2023
Massachusetts
1 review
0 helpful votes
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One item was late
February 14, 2024

One item was late I called customer service. The woman was nice. She informed me the item had arrived 20 minutes earlier. It worked out. But it did extend project completion by a week. It's winter no big deal. Customer service person was pleasant and helpful.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Great service and fast shipping.
February 14, 2024

Very satisfied with the ease of ordering, and the prompt shipping.

Date of experience: February 13, 2024
Kenya
2 reviews
1 helpful vote
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Great Service
February 14, 2024

Delivered quick and will be put on soon. Heading on trip to Alaska

Date of experience: February 13, 2024
Virginia
1 review
0 helpful votes
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Vortex WSS chain and sprocket kit
February 14, 2024

Super easy ordering and excellent customer service! The kit came in less than a week and everything was as it should be!

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Helmet order
February 14, 2024

Easy transaction. I got the item in good condition.

Date of experience: February 13, 2024
Maryland
2 reviews
0 helpful votes
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Heated socks
February 14, 2024

Got them, liked them, but also received others as a gift so returning these

Date of experience: February 13, 2024