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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,984
This company responds to reviews on average within 4 days

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138,508 reviews

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New York
2 reviews
0 helpful votes
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Online order
March 3, 2024

I ordered four parts. One was shipped the next business day and three were shipped within one week. I received everything I ordered and everything fit properly.

Date of experience: March 3, 2024
Colorado
1 review
0 helpful votes
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Easy to order, reasonably priced, and on time delivery.

Date of experience: March 3, 2024
Massachusetts
1 review
0 helpful votes
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Great experience
March 3, 2024

All my experiences with RevZilla have been positive.

Date of experience: March 3, 2024
Virginia
1 review
0 helpful votes
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Great products and service!
March 3, 2024

The headlight bulb works great. The turn signal bulbs changed the flash frequency and were a weird color even though it was white bulbs through a colored lens. I know there's a resistor or something to help with the LED bulbs, but I just don't want to mess with it.

Date of experience: March 3, 2024
Washington
1 review
0 helpful votes
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No $#*! there I was!
March 3, 2024

Nice Pipes and intake (Vance & Hines) Plus FP4 Tuner. Replaced the stock equipment on a 2022 FLFBS 114 Fatboy. Directions supplied could have used some tweaking But all in all an easy one man operation. Everything fit and worked great. Love the sound of the short shots! You can feel the boost in performance from stock.

Date of experience: March 3, 2024
Illinois
1 review
0 helpful votes
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Amazing work
March 3, 2024

Good shopping for the parts you need and fast delivery

Date of experience: March 3, 2024
South Carolina
2 reviews
0 helpful votes
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Quick & Easy
March 3, 2024

Quick and easy to find and order product with many options to choose. Fast shipping.

Date of experience: March 3, 2024
New York
1 review
0 helpful votes
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Not what it used to be
March 13, 2024
Updated review

Revzilla has fallen from what it used to be. Lots of out of stock, slow drop shipping. Unfortunately, they are still the dominant game in town or else I would have gone elsewhere.

Date of experience: March 2, 2024

Way too many things are out of stock and not listed...
January 12, 2024
Previous review

Way too many things are out of stock and not listed as such until you try to order them.

Date of experience: January 7, 2024
Washington
1 review
0 helpful votes
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Not happy with product,Not happy with product Not happy with product,Not happy with product,Not happy with product

Date of experience: March 2, 2024

Aways good
April 10, 2023
Previous review

Aways good

Date of experience: April 10, 2023
New York
1 review
0 helpful votes
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Amazingly quick delivery!
March 3, 2024
Updated review

Everything in the ordering process went very well. I subscribed to the RevZilla e-mail and text expecting to receive 10% off on my first order, but when I entered the code I was sent, it said the item I was purchasing did not qualify. I wouldn't have saved a lot of money, but still I was disappointed. I was very delighted however, with how quickly I received my order. I ordered with standard shipping on Friday at about 3 P.M., and UPS delivered my package at 9 A.M. Saturday!

Date of experience: March 2, 2024

Everything in the ordering process went very well
February 16, 2024
Previous review

Everything in the ordering process went very well. I subscribed to the RevZilla e-mail and text expecting to receive 10% off on my first order, but when I entered the code I was sent, it said the item I was purchasing did not qualify. I wouldn't have saved a lot of money, but still I was disappointed.

Date of experience: February 16, 2024
Maryland
1 review
0 helpful votes
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Solid gear, solid price
March 2, 2024

Great support system, found from YouTube videos, Solid gear for a solid price, can't be said any other way. Helmet was a little tight so I may size up next time, however not actual gear or merchandise issue.

Date of experience: March 2, 2024
New Mexico
1 review
0 helpful votes
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Pleasantly Pleased
March 2, 2024

Parts packaged and shipped in an awesome manner and received in a timely manner. Did not have to wait for an extreme amount of time for my parts to be received.

Date of experience: March 2, 2024
Florida
1 review
0 helpful votes
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Givi case handle
March 2, 2024

Givi removable case should have a handle in the first place. Not Revzilla's fault.

Date of experience: March 2, 2024
North Carolina
1 review
0 helpful votes
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Not quite OEM
March 2, 2024

Quick and easy. Appreciate the military discount 👍
However, when I purchased the bike new, the OEM Suzuki battery was made in Japan. This one was made in Taiwan. I would've like to have received the actual OEM battery as expected.

Date of experience: March 2, 2024
Virginia
2 reviews
0 helpful votes
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Very user friendly site.
March 2, 2024

Very informative site, and extremely easy to use, really like the YouTube video feature…genius.

Date of experience: March 2, 2024
Washington
1 review
0 helpful votes
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Great place to shop for cycle gear.
March 2, 2024
Updated review

Nice experience. Fast shipping and well packaged. I'm happy with Revzilla.

Date of experience: March 1, 2024

I like your style
January 5, 2024
Previous review

I like your style

Date of experience: January 5, 2024

You're great!
December 19, 2023
Previous review

You're great!

Date of experience: December 18, 2023

Great deals on gear
December 16, 2023
Previous review

Great deals on gear

Date of experience: December 16, 2023
California
1 review
0 helpful votes
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One stop shopping
March 2, 2024

RevZilla has just about everything I need or would want. Very competitive pricing. It just makes sense.

Date of experience: March 1, 2024
Massachusetts
1 review
0 helpful votes
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Almost always have what I want
March 2, 2024

Good prices and products had what I wanted and shipped fast

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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One glass
March 1, 2024
Updated review

The CRG blindsided is a very good product for the money and Revzilla customer service is second to none.

Date of experience: March 1, 2024

Quick customer service was very helpful!
January 4, 2024
Previous review

Quick customer service was very helpful!

Date of experience: January 4, 2024

Shopping was quick and easy!
December 26, 2023
Previous review

Shopping was quick and easy!

Date of experience: December 26, 2023
Washington
1 review
0 helpful votes
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Deceptive and poor customer service
March 11, 2024
Updated review

I want to start with that any one who hides behind fine print is hoping no one reads it. Revzilla is deceptive in listing items as being in stock when they actually are not in stock but available from the manufacturer " In Stock, Ships in 5-7 working days" isn't factual. What it means per the fine print is that they do not have it in stock but will need to order it from the manufacturer and they may or may not be able to ship it out in 5-7 working days. I've been a long time customer of Revzilla and Cycle Gear, but since they all merged or were bought out by a large conglomerate the customer service has declined big time. When I called to find out about when an item I ordered would ship the customer service agent's only answer was to show me the fine print. When I mentioned they lost a customer all he said was to ask if there was anything else he could do for me.

Date of experience: March 1, 2024

Always easy
February 20, 2024
Previous review

Always easy

Date of experience: February 20, 2024