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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,752 reviews

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New Hampshire
1 review
0 helpful votes
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New windshield
March 22, 2024
Updated review

Good deal and prompt shipping!
The rewards program is a great deal if you like reordering from RevZilla!

Date of experience: March 12, 2024

Wrong tire
December 26, 2023
Previous review

Good deals and I am a Veteran so I appreciate you recognizing those who serve the Country.
I was sent the wrong tire two times even though the label had the correct description of what I ordered. First time with issues.

Date of experience: December 26, 2023
Alabama
1 review
0 helpful votes
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Fit perfectly
March 22, 2024

Fit perfectly on my 2017 Yamaha Bolt. Everything worked out great.

Date of experience: March 12, 2024
Mississippi
1 review
0 helpful votes
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Very good
March 22, 2024

Good product descriptions, quick results, and, with the few times I've needed to talk, very knowledgeable and friendly staff. However, it's amazing and frustrating the number of times the product I want is out of stock.

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Okay
March 22, 2024

Easy website to navigate it be nice if they would put more pictures of the helmet at different angles I don't like how the visor comes down with high winds!

Date of experience: March 12, 2024
Utah
2 reviews
0 helpful votes
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Well they're 13 inch shocks they fit I adjusted them mid range. Haven't been out riding yet. Been waiting for the weather to be nice but they have to be better than the pieces of crap that were on there. I'm sure they will be just fine. I have progressive fork cartridges. And I'm very satisfied with them.

Date of experience: March 11, 2024
Alaska
1 review
0 helpful votes
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I'm curious as to why my order cannot be sent to my Post Office Box where I have received Revzilla orders in the past. I am having to use a friend's physical address because the last time I tried to receive an order at my own physical address, the shipper would not deliver it to my physical address and the order was sent back to Revzilla. I was pretty bummed out.

Date of experience: March 11, 2024

It's fine, thanx
February 10, 2024
Previous review

It's fine, thanx.

Date of experience: February 10, 2024
Iowa
1 review
0 helpful votes
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Easy to order and fair price
March 22, 2024

Not much to describe. I ordered a tanklock adapter and accidentally had it shipped to my old address where someone stole it from the porch.

Date of experience: March 11, 2024
Texas
1 review
0 helpful votes
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Learning
March 22, 2024

So many products to choose from. It takes a while to settle on one.

Date of experience: March 11, 2024
Arizona
2 reviews
0 helpful votes
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Great.
March 22, 2024

Great one stop shopping experience! Quick and easy to find what I needed.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Best gift certificate evuuur
March 21, 2024

I got a gift certificate in the mail. It was plastic, and shiny, and attached to cardboard, and just marvelous! Can't wait to glue it to my helmet.

Date of experience: March 11, 2024
Ohio
2 reviews
0 helpful votes
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Another great purchase from Revzilla. The product I ordered arrived with a manufacturing defect, and Revzilla had a replacement to me in two days! Excellent customer service!

Date of experience: March 11, 2024

I like Revzillas pricing and variety
April 9, 2023
Previous review

I like Revzillas pricing and variety

Date of experience: April 8, 2023
Ohio
1 review
0 helpful votes
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Shopping made more difficult.
March 21, 2024

Having a tough time with tire selection. Many out of stock. Yep, only a few available. Luckily I found a set that was acceptable.

Date of experience: March 11, 2024
Montana
1 review
0 helpful votes
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Just a fuel filter
March 21, 2024

I've always had good experiences with rev. Price is always been the best from what I've seen and the parts system has always been accurate

Date of experience: March 11, 2024
Arizona
1 review
0 helpful votes
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Happy with the service.
March 21, 2024
Updated review

I've been shopping with Revzilla for three tears. I've only had one issue and it was taken care of. Happy with the service.

Date of experience: March 11, 2024

I was surprised Revzilla no longer offers free shipping...
April 25, 2023
Previous review

I was surprised Revzilla no longer offers free shipping on orders for this amount.

Date of experience: April 25, 2023
Oklahoma
1 review
0 helpful votes
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Always Delivers
March 21, 2024

Every time I have ordered product from RevZilla.com they have always delivered in a timely manner and the product is always as advertised. I would never hesitate to order anything from RevZilla.

Date of experience: March 11, 2024
New York
1 review
0 helpful votes
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Alpinestars Botoga Pro Drystar Jacket (XL)
March 21, 2024
Updated review

For sizing reference, I am 5'10" 185lbs (muscular build no beer gut) and ordered the XL. I read reviews that A*'s tend to fit small so I took that advice and am super happy with the over all fit. I was in the market for a jacket that is more appropriate for my riding style. I ride with a lot of friends that love doing moderate to heavy off roading, some camping, and longer BDR trips on our ADV's. I wanted something comfortable in the warmer months/slow off road situations as well as something that will be warm and dry when we get caught in a rain shower when its ~43° like we happened to last month. I ordered the jacket in late February and got it early March. For reference I am in central WV where the weather this time of year will be in the 70s one day and snowing the next, which turns out to be perfect for some tests in the new Botoga. The rain liner works super well, and have yet to have a cold enough day to have the thermal liner in just yet. What surprised me the most was how well it breathes. The airflow is plenty for me and the excess vents help tons. The CE2 armor feels planted and not intrusive in the slightest. If I had to dig deep for a gripe about this, it would be that the forearm area of the sleeves are slightly tight. Opening the zippers there solves that problem immediately. I love this thing.

Date of experience: March 11, 2024

Ya'll are my go-to for about 98% of my bike related...
February 14, 2024
Previous review

Ya'll are my go-to for about 98% of my bike related purchases. Website and customer service are top notch - thanks for everything

Date of experience: February 14, 2024
North Carolina
1 review
0 helpful votes
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Great selection, price and timely delivery
March 21, 2024
Updated review

Rev has all the brands and at the best prices around. Delivery is usually within a couple of days, sometimes even sooner. Customer service was greatwith refund (price was lowered a couple days after I got my order).

Date of experience: March 11, 2024

Freat as usual
February 5, 2024
Previous review

Freat as usual

Date of experience: February 5, 2024
Washington
1 review
0 helpful votes
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Good overall, always get things at a decent price, and fast shipping. Don't like the fact that it cost 10 to return an item but it is what it is.

Date of experience: March 11, 2024
Indiana
1 review
0 helpful votes
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Even though I hate monopolies
March 11, 2024

I hate that Revzilla is part of a corporate monopoly now, and that Cycle Gear stores are snobbish toward Harley riders, ("we don't sell novelty helmets here", the salesman said upon seeing my Harley hoodie, when I was shopping for the Neotec.) But I've had good luck with getting quick shipping and customer service with Revzilla but honestly I like supporting brick and mortar small businesses.

Date of experience: March 11, 2024
Kentucky
1 review
0 helpful votes
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Website is easy to use. I was easily able to find boots I liked and checkout

Date of experience: March 11, 2024