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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

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Pennsylvania
1 review
0 helpful votes
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Customer service was exceptional. There was confusion regarding the quantity of the order. Once ordered, the email stated that two items were being shipped. I interpreted that to mean I may have inadvertently ordered two helmets, since I was going back and forth looking at helmets on other websites and may have put it in my cart twice and paid for two, yet the cost was listed for one. I sent an email and received a response the following day that it was only for one helmet. I'm not sure why the email stated that it was sending two items, but all turned out well.

Date of experience: March 17, 2024
New York
1 review
0 helpful votes
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Haven't failed me yet!
March 27, 2024

I'm glad I called, I was quite frustrated looking for an item. 2-3 minutes into convo, they found it

Date of experience: March 17, 2024
Florida
1 review
0 helpful votes
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Shoei J-Cruise II Helmet
March 27, 2024

I purchased my Shoei J-Cruise II helmet during the 2024 Daytona Bike Week at the Revzilla vendor tent at the Daytona International Speedway. It was shipped to my home where I tested it on a 85 mile ride on various roads at varying speeds. It did just as well as my Shoei Neotech II. I purchased it for summer riding as the temps are high in Florida. The staff at the vendor tent were extremely helpful. My purchase was seamless and quick. My helmet arrived at my home before I did. Thanks Revzilla! Joe B.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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The selections of helmets and gear are incredible and prices and competitive. The customer service has been helpful and I appreciate the follow post purchase.

Date of experience: March 17, 2024
Washington
1 review
0 helpful votes
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Love that the military discount popped up! Items were fairly priced, shipping was great, and easy to use.

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Found parts here for a 97 gsxr600 that's been sitting in the garage for 17 yrs. Obviously not a overnight find but worth the buy.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Great sight,fast shipping!
March 27, 2024

They had what I wanted in stock. Check out was easy.

Date of experience: March 16, 2024
Colorado
1 review
0 helpful votes
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Good gear at far prices
March 26, 2024

I've ordered lots of times over the years and I have always been satisfied.The items I bought were replacements and on closeout, and match existing bags I already have. I figured that I better order replacements for my worn out gear before they were no longer available. The Cortech super tank bag 2.0 is different than my original; the new one doesn't expand like the last model (of the same name!) did. I've owned the Cortech super 2.0 tank bag, tail bag, and saddlebags for years, and would have a 5 star review if the zippers were better. It's a shame to need a tank bag replacement just because the zipper is broken.

Date of experience: March 16, 2024
Colorado
1 review
0 helpful votes
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Yummy
March 26, 2024

I ordered a screw for my read turn signal on my 03 suzuki VL800 and it fits. It's yummy

Date of experience: March 16, 2024
El Salvador
1 review
0 helpful votes
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Easy to look for parts and accessories and easy to place order

Date of experience: March 16, 2024
Ohio
1 review
0 helpful votes
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Garmin xt2 gps
March 26, 2024

Was easy purchasing the gps unit. I had been waiting for a price reduction for over a year. Looked on line 1 day and saw a sale, so i purchased it. It would be nice if revzilla send out sales information with product details ahead of time.

Date of experience: March 16, 2024
Texas
1 review
0 helpful votes
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Delivered 1 of 2 MC tires purchased
March 26, 2024
Updated review

Ordered (paid) for 2 Michelin motorcycle tires. However, only 1 tire delivered. Upon inquiry, was informed that the 2nd tire was no longer available.

Date of experience: March 16, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


Nice selection and fitment for my classic K75s
March 6, 2024
Previous review

Nice selection and fitment for my classic K75s.

Date of experience: March 5, 2024
Idaho
1 review
0 helpful votes
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Good Purchase
March 26, 2024

Product arrived on time as expected. Good transaction.

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Fantastic, as always.
March 26, 2024
Updated review

I haven't ordered much, as I'm still new to riding, but I love me some RevZilla. Always easy to find what I need/want. Helpful staff, too. I got my boots and my Cardo in good time. I was a little confused that my boots came from a semi-local business, called Commonwealth Motorcycle instead of RevZilla, itself.
They fit decent and will do so even better after some break in. Quite happy with both of my items.

Date of experience: March 16, 2024

First timer
May 30, 2023
Previous review

I'm just getting gear for my first bike, and am happy, with the service and merchandise. Not one issue with either. Price, timely shipping and receipt, and price were all outstanding. I'll, definitely, be back, for my gear.

Date of experience: May 30, 2023
New York
2 reviews
0 helpful votes
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More parts for my ride
March 26, 2024

Easy to use site lots of parts to choose from fair prices reasonable delivery times

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Air intake
March 26, 2024

Fast shipping and product arrived brand new and packaged appropriately.

Date of experience: March 16, 2024
Virginia
2 reviews
0 helpful votes
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Easy does it
March 26, 2024

It was easy to place my order and follow along with tracking to see when my order was going to arrive.

Date of experience: March 16, 2024
GB
1 review
0 helpful votes
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I was pleased to be doing business with my American cousins, and was very impressed with the speed of the despatch - my package took just 1 day to cross the Atlantic.

Thankyou very much guys.

Date of experience: March 16, 2024
Canada
1 review
0 helpful votes
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Very accommodating service
March 26, 2024

I chose the wrong size glove and was very tardy getting around to returning them. RevZilla was very accommodating and I ultimately got the right size.

Date of experience: March 16, 2024
Pennsylvania
2 reviews
0 helpful votes
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The site made it easy to find the tires I was looking for, and at the best price I've seen. Purchase was easy and they were delivered in less than a week. The recommended installation location was expensive though, even more than the local Harley dealer.

Date of experience: March 16, 2024