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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,742 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Go to Source
April 20, 2024

Always good, can depend on Revzilla for all thing motorcycle.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Awesome customer service!
April 20, 2024

I ordered two helmets and absolutely loved them. The only issue I had was shipping as the website said I would receive the item in 2 days as I pay for the rpm membership. It did not get received for 3 days but I wasn't aware the ship estimate on the website doesn't include the packing time so it may be off by a day. It was handled well by support and understanding now. As far as the size guide it was off a bit for the helmets I ordered so I will be returning one to order a larger size but they made it a very easy process and a+ rating for that.

Date of experience: April 10, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Illinois
1 review
0 helpful votes
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I liked the helmet, but the video really sold me on it

Date of experience: April 10, 2024
Massachusetts
1 review
0 helpful votes
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Always great people ready to help
April 20, 2024
Updated review

My experience was fantastic, always there to help! Appreciate the staff

Date of experience: April 10, 2024

So far, so good
April 14, 2024
Previous review

So far, so good. Always have been good

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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No issues purchasing and shipping the product but the returns experience needs updating. Needs to be more like Amazon's process.

Date of experience: April 10, 2024
Florida
1 review
0 helpful votes
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Great!
April 20, 2024

Great! Managed to receive the product quick enough and was packaged well.

Date of experience: April 10, 2024
Wisconsin
1 review
0 helpful votes
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Easy buy, fast delivery
April 20, 2024

RevZilla offered good pricing and the tires I purchased arrived fast and in good shape. The tires purchased not always or readily available. Would buy from these folks again

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Easy returns
April 20, 2024

Needed to go up a size, made it easy to return and get the right fit.

Date of experience: April 10, 2024
Georgia
3 reviews
0 helpful votes
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EZ clutch
April 20, 2024

Due to weakened hand I found your EZ Clutch and bought two! They are fantastic...should have done long ago. Communication was great and shipment was fast and packaged perfectly. Thanks

Date of experience: April 10, 2024
Canada
1 review
0 helpful votes
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I needed a folding brake toe that locked folded so my kickstart would clear the brake while starting.
All the photos show the brake to folded without showing someone holding it back. I assumed it locked folded as well.
This is just a cheap spring dirt bike toe and is useless. I could have bought of Amazon and saved $50 (mostly shipping and exchange)

Date of experience: April 10, 2024
Virginia
1 review
0 helpful votes
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Great customer service!
April 20, 2024
Updated review

The return process couldn't be easier. They sent me a return shipping label within minutes.

Date of experience: April 10, 2024

Revzilla is a great place to shop
May 21, 2023
Previous review

Revzilla is a great place to shop. The website makes it so easy to order motorcycle gear.

Date of experience: May 20, 2023
Pennsylvania
1 review
0 helpful votes
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Fast Delivery - Awesome Products
April 20, 2024

I was very happy to easily find the specific parts I needed for my 2016 Honda CB500F. They were easy to find and were delivered to my house very quickly. I was very surprised to have my battery within a day or two. It was a pleasant surprise indeed. Great experience!

Date of experience: April 10, 2024
Pennsylvania
2 reviews
0 helpful votes
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It's worth paying a little extra to ensure the parts are genuine. Revzilla quality control makes it my go to.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Been shopping with Revzilla for years. They always have a huge selection of gear from all the leading name brands, as well as manufacturer and aftermarket parts. Shipping is always timely.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Easy ordering and quick shipping.
April 20, 2024

Revzilla has been a go-to store for me since most other places either don't carry nearly as much or charge more than usual. Their site is easy to use, the filters are extensive, and specs for each piece of gear I want are always listed. They ship quick and have a good customer return procedure that makes like easy if something doesn't fit correctly.

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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Arrived Damaged
April 20, 2024

The website repeatedly crashed during checkout and my pipes arrived dented. As it's a 20 year old bike with little other options, I'm forced to put the pipes on anyway.

Date of experience: April 10, 2024
Michigan
1 review
0 helpful votes
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Still too hard to order size specific items
April 20, 2024
Updated review

Not enough sizing information provided. I end returning most sized items I buy because there isn't enough info provided to get the right size the first time. Even with the arai pro shade the SAI version should have been marked better.

Date of experience: April 10, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.


I had to stop buying gear from revzilla
November 8, 2023
Previous review

I had to stop buying gear from revzilla. They don't provide enough sizing information to charge money for returns.

Date of experience: November 4, 2023
Panama
1 review
0 helpful votes
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Good Job
April 20, 2024

Good experience as usual with my purchase with Revzilla...

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Very easy fast and good quality
April 20, 2024
Updated review

Order from Australia the whole experience was easy quick arrival and really good stuff

Date of experience: April 9, 2024

We'll see it's easy so far it's the first time so I'll...
March 29, 2024
Previous review

We'll see it's easy so far it's the first time so I'll see how the whole process goes

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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Great stuff
April 20, 2024

Always a pleasure dealing with revzilla.get great service

Date of experience: April 9, 2024