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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,174
quality
11,974
This company responds to reviews on average within 4 days

Instant Feedback

138,998 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Great products
April 28, 2024

Order arrive quickly and are of good quality. The also have videos to clearly explain products.

Date of experience: April 18, 2024
Virginia
1 review
0 helpful votes
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Impressive!
April 28, 2024
Updated review

Ordered over the weekend and it was delivered Wednesday, standard shipping. Timely communications via email when shipped and delivered. I can't recall a better experience from a motorcycle parts house.

Date of experience: April 18, 2024

Next Day didn't happen
August 21, 2023
Previous review

Paid a premium for next day shipping but took two days. No offer to refund the premium shipping cost.

Date of experience: July 21, 2023
New York
1 review
0 helpful votes
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Always a pleasant shopping experience at Revzilla.

Date of experience: April 18, 2024
Colorado
1 review
0 helpful votes
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Akrapovic repair kit.
April 28, 2024

Very helpful determining correct part. I didn't know which kit I needed. I was given a link to someone that helped determine correct part.

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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Great service!
April 28, 2024
Updated review

Quick and easy to shop. Fast shipping and easy to return or exchange.

Date of experience: April 18, 2024

Quick and easy
March 22, 2024
Previous review

Quick and easy

Date of experience: March 11, 2024
Ohio
1 review
0 helpful votes
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Good quality - easy install
April 28, 2024

Easy transaction, Fast shipping, easy install, quality product

Date of experience: April 18, 2024
New York
1 review
0 helpful votes
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I have always been pleased with them. Knowledgeable, fair prices, expedient. Question and answers if needed about a product...

Date of experience: April 18, 2024
Illinois
1 review
0 helpful votes
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Rediculous
April 28, 2024

The riding pants fit like crazy. I can't believe you sell that junk. I also can't believe you charge shipping for returns.

Date of experience: April 18, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will try to do better next time.

Ohio
1 review
0 helpful votes
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Good service
April 28, 2024

Quick delivery, great product no problems first time shopping. Will possibly shop here again in the future for more products. No complaints would like to see the same product for a cell phone to use as a GPS. Browsing for more products to purchase at a reasonable price

Date of experience: April 18, 2024
Texas
1 review
0 helpful votes
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My shopping experience at Revzilla is always a good one. Normally I find the best prices on all the biking gear I'm looking for. I've bought plenty of gear from RevZilla and the price and product is always the best.

Date of experience: April 17, 2024
Massachusetts
1 review
0 helpful votes
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Everything came on time packed tightly and secure! New windshield looks great on the ninja!

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
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Sprockets and chain
April 28, 2024

As always the whole process was easy. From finding the correct parts to fit my bike, to ordering, to fast delivery everything went smoothly.

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
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Product arrived quickly and was as describe. Very nice product. Would buy again.

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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Exactly what I needed
April 28, 2024

Revzillas page is easy to use and the service I fast! Within a week I received all of the items I purchased!

Date of experience: April 17, 2024
California
2 reviews
0 helpful votes
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Honda XR100 Build April 2024
April 27, 2024

Quick & easy to order all the parts we needed. They had everything we needed.

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Professional Level Protection
April 27, 2024

I took my new Alpinestars Tech-Air Off Road gear on a 150 mile ride yesterday. I ride an adventure bike which is often used on the road. This system has a Street mode and living in Florida I was looking for air cell protection with as much cooling as possible. I was pleased to feel air flow with this gear on under my mesh jacket. This system also has dual argon canisters which deploy one at a time so if you are on a long ride and something unforeseen happens you still have the second one available to give protection on your way home. This gear also has excellent passive shoulder, elbow, back and front protection as well.
What sold it to me was Alpinestars technology, user replaceable canisters and cooling air flow.
Like any protective gear you hope you never need it but you will be extremely grateful you have it if the unexpected happens. I believe that this safety gear will soon be as common place as wearing a helmet.

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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I've had bell helmets since I was a kid, their always a quality product.

Date of experience: April 17, 2024
Arkansas
1 review
0 helpful votes
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Convenience
April 27, 2024

Convenient to have videos to show you the product... for some product

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Customer service is 5 star
April 27, 2024
Updated review

Update and improvements are needed for UI on website. I had a problem with ordering the wrong tire and the customer service could not have been better. Revzilla is working hard to earn the motorcyclist's business. They've earned my trust.

Date of experience: April 17, 2024

Not in stock but the parts are easy to find in the...
November 26, 2023
Previous review

Not in stock but the parts are easy to find in the blueprints

Date of experience: November 26, 2023
North Carolina
1 review
0 helpful votes
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You guys are da shyznit.
April 27, 2024

Ordered D30 armor for my husbands Icon asphalt technology jacket. Found easily on your sight and received faster than original posted date. That's a win all around! Thank you for your prompt service.

Date of experience: April 17, 2024