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From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Great customer support, easy to return, fast delivery
We live in a very rural area, heavy with forests and high peaks. If Revzilla wasn't there, with their great selection and video reviews of products so we can get a close up perspective, it would force us into multi-day shopping trips, and would greatly increase our costs (lodging, food and fuel)! Their products are great, their service is outstanding, Their people are super!
Nice to know I can get stuff in my size!
OEM matched the part I needed. The wait time for the product to show up was longer than expected, otherwise five star review would be warranted
I have shopped with RZ since buying my bike in 2021, first place I go to with equipment/gear and parts
Had the parts I needed and easy look up thank you. Delivered on time and all parts were correct and no problems.
Nothing is going right this week and we will have the best day possible with our new team at our new location
RevZilla is always knowledgeable and eager to help thank you
The helmet landed at my casa the day after I ordered it! Wow talk about fast!
I wanted to make sure I was getting the right items and confirmed with helpful agent on chat. Would recommend Revzilla to others.
Order arrive quickly and are of good quality. The also have videos to clearly explain products.
Ordered over the weekend and it was delivered Wednesday, standard shipping. Timely communications via email when shipped and delivered. I can't recall a better experience from a motorcycle parts house.
Paid a premium for next day shipping but took two days. No offer to refund the premium shipping cost.
Always a pleasant shopping experience at Revzilla.
Very helpful determining correct part. I didn't know which kit I needed. I was given a link to someone that helped determine correct part.
Quick and easy to shop. Fast shipping and easy to return or exchange.
Easy transaction, Fast shipping, easy install, quality product
I have always been pleased with them. Knowledgeable, fair prices, expedient. Question and answers if needed about a product...
The riding pants fit like crazy. I can't believe you sell that junk. I also can't believe you charge shipping for returns.
Quick delivery, great product no problems first time shopping. Will possibly shop here again in the future for more products. No complaints would like to see the same product for a cell phone to use as a GPS. Browsing for more products to purchase at a reasonable price
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will try to do better next time.