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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,605 reviews

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California
1 review
0 helpful votes
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Great experience
May 19, 2024

Order arrived as expected and the pants fit great!

Date of experience: May 9, 2024
Nebraska
1 review
0 helpful votes
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Good
May 19, 2024

Overall its nice. Biggest issue is when you click on something to look at, when you go back to the main page to keep scrolling it messes up where youre at. But the selection is great

Date of experience: May 9, 2024
Massachusetts
1 review
0 helpful votes
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Fantastic Customer Service
May 19, 2024
Updated review

I had placed an order and realized after it shipped that I had chosen the wrong address. I reached out to customer support and spoke with Samantha E. Who was very happy to help. She took me through the whole process and was very easy to work with. A+

Date of experience: May 9, 2024

Easy to use website and have all the items I want
July 17, 2023
Previous review

Easy to use website and have all the items I want

Date of experience: July 17, 2023
Alabama
1 review
0 helpful votes
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Always love shopping Revzilla. Customer service and selection are second to none.

Date of experience: May 9, 2024
Wisconsin
1 review
0 helpful votes
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Wrong item shipped
May 19, 2024
Updated review

Received wrong item
returned and charged for shipping.

Date of experience: May 9, 2024

Great price
May 7, 2024
Previous review

Great price.

Date of experience: April 27, 2024
Vermont
1 review
0 helpful votes
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My bike has b*alls now
May 19, 2024

First motorcycle I've purchased and equipping it with the TBR exhaust has breathed a newfound sense of vigor and aggression. A must have.

Date of experience: May 9, 2024
Ohio
1 review
0 helpful votes
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Quick and easy purchase.
May 19, 2024

I purchased my windscreen for my 2023 honda cb500f fairly easily. It arrived quickly and fit great.

Date of experience: May 9, 2024
New Zealand
1 review
0 helpful votes
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Tech averse senior moment
May 19, 2024
Updated review

Bit confusing trying to edit my phone number in the address field, when processing the purchase. "Add new address"didn't seem the logical procedure to this 70-year-old.
Otherwise using your Site was very easy plus plenty of helpful tips and great detail.

Date of experience: May 9, 2024

Bit confusing trying to edit my phone number in the...
May 7, 2024
Previous review

Bit confusing trying to edit my phone number in the address field when processing the purchase. "Add new address"didn't seem the logical procedure to this 70-year-old.

Date of experience: April 26, 2024
California
2 reviews
0 helpful votes
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Everything went great.
May 19, 2024

No news is good news, all went smoothly and happy with purchase.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Chain issue
May 19, 2024

Seems like no matter how loose or tight I make this chain and sprocket set up, when riding it sounds like it's grinding on the chain guide on the swing arm nearest to the front sprocket. The previous sprocket was taller and put the chain in a better angle so the chain didn't make a constant grinding sound while moving at all speeds, accell and decel

Date of experience: May 8, 2024
New Jersey
2 reviews
2 helpful votes
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I ordered a LS2 Modular helmet. At time of order, I was notified it would be 5 days before it left the warehouse. It took much longer than this with no notification from RevZilla of the delay. When I finally got notification that it was shipped it arrived 2 days before it was scheduled to. Does anyone at RevZilla have any idea what's going on within their company? I used to order quite a bit from RevZilla but lately they seem to be off their game.

Date of experience: May 8, 2024

Easy to shop
May 7, 2024
Previous review

Easy to shop. Easy to place order. Thank you!

Date of experience: April 27, 2024
Oklahoma
1 review
0 helpful votes
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Keeping the ol bike on the road
May 19, 2024

Parts in stock and ready to ship. Quite a savings over buying used oem

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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Order Quagmire
May 19, 2024

I ordered it on Saturday for a bike trip Friday morning and even paid for the express shipping. It took nearly two weeks to get! Revs web site said it was waiting pick up the whole first week, FedExs site said it hadn't been picked up, however every revzilla rep lied and said it was on the way! No one ever went to look and see if it had shipped. It was never investigated they just sat on their computers reassuring me it was on the way. I got back from the bike trip three days ago and just now got the package. I am so disguste. This was my first purchase.

Date of experience: May 8, 2024
Washington
1 review
0 helpful votes
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Revzilla ftw
May 19, 2024

Nothing but perfection from Revzilla. Always on time in perfect condition.

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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Perfect as usual!
May 19, 2024

One of the best in business in regards to the parts availability and fast shipping!
Thank you Revzilla for your excellent service!

Date of experience: May 8, 2024
Nevada
1 review
0 helpful votes
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I have bought a few things from Revzilla and have always had a great experience. Delivery is always on point.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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Always Reliable
May 18, 2024

I've never had a bad experience with Revzilla. After having years of nightmare experiences with JP Cycle (which is oddly enough now owned by the same company as Revzilla), I'm happy to say that I get exactly what I want for a great price, shipped quickly and my return and exchange experiences have been great too.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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I ordered my Scorpion helmet on Saturday and it was delivered on Wednesday. Was much faster than I was expected.

Date of experience: May 8, 2024
Texas
2 reviews
0 helpful votes
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Finally arrived
May 18, 2024

Everything went pretty well except for the fact that when I ordered my rods and high flow intake, I paid for 2 day delivery. I ordered those 2 items last Wednesday, and I did receive my rods on Thursday, which was great! On the other hand the intake did not arrive until today, a week later. I was not happy about the wait considering I paid for 2 day delivery. Also I have another item that was ordered prior to these 2 items. I ordered a Dynojet tuner, and have yet to receive it. This is of course very irritating considering that I cannot do the cam and rods without it, because it is required for me to tune my bike so it will run properly.

Date of experience: May 8, 2024
West Virginia
1 review
0 helpful votes
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Shotty timing
May 18, 2024

I paid for over night shipping,bc i was along rd on a trip part never arrived until tues,ir wed,

Date of experience: May 8, 2024