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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,169
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,758 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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10/10
June 13, 2024

Revzilla is the jack of all traits when it comes to motorcycle gear!

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Good
June 13, 2024

FedEx is unpredictable, great site, ship with someone more reliable.

Date of experience: June 3, 2024
Kentucky
1 review
0 helpful votes
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Great Motorcycle Gear!
June 13, 2024

Had a great time shopping for quality Motorcycle gear and experienced fast shipping on it too! Very satisfied and will be shopping here again!

Date of experience: June 3, 2024
Florida
2 reviews
0 helpful votes
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Flawed shipping procedure
June 13, 2024

My item was supposed to ship next business day but took 5. Said it was because a PO BOX was selected, but I've used a PO BOX every time i order and it never happened before, so why now.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Saw the review for the helmet I wanted on Rev's YouTube page. Checked the site for the helmet. Measured my head and checked the fit guide. Ordered the size accordingly. Did affirm and it was hassle free payment plans. Standard free shipping. Product came 3 days earlier then estimated delivery date form fedex. Package came well packed. Tried on the helmet and it fit.

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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Great service
June 13, 2024

As usual, RevZilla was quick and efficient! My order arrived on time.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Title says it all, thank you. However, this survey requires too much, saying it needs at least fifty characters in this section. That, I don't like.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Motorcycle Cover
June 13, 2024

I bought two for outdoor use as my roommate decided he wants to park his three cars in garage. I haven't opened the box but I trust their reviews,

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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I ordered brake pads for my bike through the look up. The first order i placed the website said was compatible with my bike. They were not even close. I went to a number of websites to see if i could find a part number for what was compatible. The correct item was listed as incompatible on the website and with two different photos. The schematic line drawing was correct, the photo was wrong. The part was compatible. The website needs to be double checked on the compatibilities of parts, its currently unreliable.

Date of experience: June 3, 2024
West Virginia
1 review
0 helpful votes
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Burly Brand 1100 Rebel Footpegs
June 13, 2024

Footpegs arrived quickly and very well packaged. Very pleased with the entire shopping experience with Revzilla.

Date of experience: June 3, 2024
Nevada
1 review
0 helpful votes
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Happy customer
June 13, 2024

I'm very happy with my purchase. Great product, great experience. 100% satisfied.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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All good
June 13, 2024

Great store, quick shipping, I found it a little bit expensive but good quality and had options

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Great Online Shopping Experience
June 13, 2024

My helmet was out of stock when I initially tried to buy it. I spoke to customer service about the expected stocking date, and signed up for notifications when it came back in stock. It was back in stock earlier than expected, and I was notified and able to purchase right away. Shipping was fast, and the helmet fit perfectly with what the sizing chart recommended. It was my first time buying a helmet online, so I was nervous about fitment issues, but I couldn't be happier with this purchase.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great customer service
June 13, 2024

I've purchase multiple products from RevZilla (Top case, top case plate, protective gear (helmet, gloves, pants, jacket, and boots)) I very satisfied with all I have purchased. The videos on most of the products provided me with good insight on each of the products to make a well guided purchase

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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New exhaust
June 13, 2024

The exhaust looks and sounds amazing. I am very happy with my purchase.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Excellent service and prices!
June 13, 2024

Picked up a spare helmet for $75 less than anywhere else. Shipping was fast and cheap!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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It good quality
June 13, 2024

Fits perfect and its really good quality! I loved the product im buying nother lense another color in the future.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Purchases on RevZilla is wonderful experience.
June 13, 2024
Updated review

I has a wonderful experience for shopping at RevZilla few years ago. The shipping purchase was super fast and the return process is easy and smooth. That is the reason why today I am still shopping at RevZilla. It is hard to find a website with fast shipping and reliability. RevZilla has almost everything you need for your motorcycle.

Date of experience: June 3, 2024

My shopping experience so far is safe and trusted
June 6, 2023
Previous review

My shopping experience so far is safe and trusted.

Date of experience: June 5, 2023
Oregon
2 reviews
0 helpful votes
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Worst shipping time ever!
June 13, 2024

Ordered brakes pads on a Thursday. Received them 8 days later. Never again. I could have made the brake pads quicker.

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. We do see you ordered Saturday 5/18 and we shipped the order on time. We do quote 3-5 business days for delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Florida
1 review
0 helpful votes
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Easy Order
June 13, 2024

Just a point and click and my part was on the way. Got here in a couple days and looks great.

Date of experience: June 3, 2024