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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,977
This company responds to reviews on average within 4 days

Instant Feedback

138,866 reviews

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Michigan
1 review
0 helpful votes
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Easy to shop and ships in a timely manner!
June 14, 2024
Updated review

Looking for my first riding gear and it was easy to shop for what I was looking for. Both orders my items shipped promptly and was received before anticipated!

Date of experience: June 3, 2024

Easy to find what I'm looking for
May 23, 2024
Previous review

Easy to find what I'm looking for. Filters are helpful, site loads fast. Plenty of entry level/budget options alongside the obviously more professional gear thankfully. Will continue to shop here!

Date of experience: May 12, 2024
Texas
1 review
0 helpful votes
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Gold 530 chain, not gold...
June 14, 2024

I bought the Gold 530 chain. It's more of a copper color Nowhere near brass/gold. Doesn't match the rest of the bike, but the chain is very nice quality.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Besides missing a few items for the m8 Harley's you have almost everything I need

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Inaccurate description
June 14, 2024

Revzilla said the product wouldn't fit my bike. I checked with the manufacturer site, and it indicated that it did. I bought it and it's fine.

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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Beautiful Helmet
June 14, 2024

Finally, after months of waiting on the AGV k1s I was able to finally purchase. The package was shipped and delivered earlier than expected, and the helmet is just what I wanted.

Date of experience: June 3, 2024
Viet Nam
1 review
0 helpful votes
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Please give more information as in height and weight of each type of size

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I ordered tires and tubes and everything showed up faster than expected.

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
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Good experience
June 14, 2024

My order was exact and quick, it actually came before I expected it.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Rk chain for 2021 Honda rebel 500
June 14, 2024

I came on to revzilla by recommendation from my brother-in-law. I was pleased to see they are well diversified in products and prices. Also they have a user friendly website that makes it easy to make the correct choice on what parts you and and to what grade.

Date of experience: June 3, 2024
Washington
2 reviews
0 helpful votes
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Easy to find what I want.
June 14, 2024

What else is there to say? The site is easy to navigate, it allows me to narrow down my search how every I would like

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Great
June 14, 2024

Bought a jacket for my wife. Great experience. Had a stain on it. Easy return. So nice to work with.

Date of experience: June 3, 2024
Rhode Island
1 review
0 helpful votes
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The product they sent did not actually fit. The screws ruined the screw fittings on the frame of my bike.

I don't recommend anybody buying the saddle bag rack for their bikes from this company.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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New rider
June 14, 2024

Gloves are very soft and comfortable. Hoping they break in and stretch a little

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Zillacash on a Klim purchase
June 14, 2024

I'm not happy about not getting zillacash on a Klim purchase. Next time I will support my local bike shop rather than revzilla.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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.
June 14, 2024

………………………………………………………………………………………………………………………………….

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Not revzillas fault
June 14, 2024

Cardo packtalk edge came in promised delivery time. While installing, i tested the unit and it seemed the one speaker did not work. I don't believe that was the fault of revzilla and reached out to cardo and received a replacement set of speakers that do work.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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In stock
June 14, 2024

Easy search, tire size/type was available and in stock!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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My purchase was a battery and sissy bar and since it was my first time upgrading my ride, wasn't sure which one to get. RevZilla made it super easy to find the right part for my bike! And the "How to" videos were on point!

Date of experience: June 3, 2024
Montana
1 review
0 helpful votes
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Delayed order
June 14, 2024

They posted 1 to 3 days to ship from Nevada to Montana at least 2 to 3 days. Including weekend and memorial day weekend 16 days to recieve order. 6 phone calls 2 times asking toenail shipping to expedite order. Excuses and blame in all categories. I do this for a living and tracked. 4 or 5 departments dropped the ball. Fed ex shows Friday delivery then Thursday then saturdY then Tuesday. Bald tire plans with riding buddies missed. Terrible experience. Rocky mountain atv had in stock and said could be to my place in 3 days. But revzilla keep assuring me it will be there. Fed ex tracking had unreadable label so had to redo. Still simple fix but another days of delay. Revzilla gave me credit of $40 to make up for disaster. Yeeha. I work on a lot of people's toys and probably not using them in future. Credit will sit and expire. Sad in 2024 this $#*! happens. So disappointing. And I held out that they would get the tire to me. Mess

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be passing your feedback on to our team.Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Massachusetts
1 review
0 helpful votes
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Good jacket, but expensive
June 14, 2024

I guess you get what you pay for, but the price point of this jacket is a little prohibitive. Otherwise it fits mostly nice, although the sleeve liners tend to pull out when there's some sweat build up and so there's a good chance they'll tear.

Date of experience: June 3, 2024