On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I could not find the item anywhere else. However, I get better deals with companies like Rocky Mountain ATV and Slavens Racing.
I do not understand the cash back offer.
Always a pleased dealing with Revzilla!
I only struggled a bit finding sizing information on your website and had to resource to Alpinestars and Dainese website for full info.
Even though the item I ordered was not in stock, this information was not available, so shipping took a little longer than I expected...
Products were in stock, ship free the next business day and priced right. Can't ask for more than that.
Great as well as fast but fed ex was a day late on delivery & it showed up a day later after it was said to be delivered & I contacted Fed Ex
Saved my bike from a crash on the track and also saved it from an accident in the streets 😩 I bought another pair right after the accident
I ordered some grips for my new bike and it was shipped out super fast and the quality of the product is amazing. Will be ordering from here again
I have purchased multiple times from Revzilla. They always ship fast and I haven't had an issue thus far. If I had one gripe it would be that they use FedEx as a shipping partner which I hate but other than that they are top-notch.
Some of the products I was looking for are not carried or not in stock. Specifically, Ride-On Tire Sealant.
Ordering was as should be. Price was good. Rewards paid off, and had me return on fixed price item, from Shoei, and added more to order.
Took over a week for one of my items to ship, it took way to long.
Thank you for taking the time to leave a review. It looks like your order was placed on the 06/07, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/15, which is the 5th business day after your order got processed.
From product reviews to fitment to Lemmy videos, this was a first rate experience. I was able to review and contemplate several exhaust systems until I found the exact one I wanted. I would recommend Revzilla to anyone that wants to work one their own bike.
Best site for cycle enthusiast. Though troubling to find past purchases easily.
The replacement speakers I received were awesome! A must needed upgrade for my 93 Goldwing thank you RevZilla I will be a returning customer
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
It's my very first order and and the jerseys were spot on as advertised. They look great and they fit great
Revzilla has great data on all the products they sell. The videos are very informative. They answer the phone with knowledgeable staff. Great outfit from which to buy your moto gear.
Revzilla is quick and easy to use, even for this non IT guy.
Items are ordered with them all being listed as in stock, but each item is shipped separately and on different weeks. If you are not in any hurry then don't worry, but if you are doing something like replacing gear that was stolen then plan on waiting a few extra weeks to be able to ride again.
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Always easy to shop with RevZilla. Like their videos to help in the decision process
Always easy shopping with RevZilla. PLUS I really like the savings with RPM!
As usual the ordering process, and shipment was perfectly executed. Thanks Revzilla!
Super fast shipping and the right part the first time. What more can you ask for?
Checked the fitting chart and ordered a size bigger just in case. Pants still didn't fit. Then found out they changed 10$ for return shipping. I'll be shopping Rocky Mountain from now on.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Very cool to be able to search for model specific accessories. Takes the guess work out of it
Fast and convenient.
Tough shopping for grips because it didn't specify road or dirt bike grips
I received the wrong item, contacted customer support, and was then asked to provide significant proof. Once I had convinced the support agent that I wasn't lying, I was promptly shipped a replacement, but not given the return label I was told to use. It took several attempts and over a week before customer support was able to get me a return label.
When a retailer screws up my order, I expect more. A few dollars in "Zilla Cash" would have been a very nice gesture to make up for the extra delays and work on my part, or at least belief that I really did receive the wrong part. I've been a RevZilla customer for a long time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.