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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I got these boots super fast - I learned my lesson and didn't put a PO Box - the shipping to a PO Box took forever last time.

Date of experience: June 23, 2024
Virginia
2 reviews
0 helpful votes
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Fit perfectly on the Harley and the Kawasaki. Now we can ride in even more comfort.

Date of experience: June 23, 2024
Pennsylvania
1 review
0 helpful votes
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Good but…
July 4, 2024

Ond windsheild I baught came in w a crack first ever mishandled product everything else has been good

Date of experience: June 23, 2024
Pennsylvania
2 reviews
0 helpful votes
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Always a great experience.
July 4, 2024

These guys are awesome. Great product selection and VERY knowledgeable.

Date of experience: June 23, 2024
Florida
2 reviews
0 helpful votes
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Great products and services.
July 4, 2024

When researching which product would work the best the website contained useful information that helped me make the best choice for my application.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Works great
July 4, 2024

Product came insanely fast in the mail. Easy to follow instructions and product works flawlessly. Very pleasant shopping experience

Date of experience: June 23, 2024
Arizona
2 reviews
0 helpful votes
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Revzilla
July 4, 2024

I have made three orders through Revzilla and have not once been disappointed. I received all items in my order in a fast, timely manner. There have been no damages. Will continue to use their website.

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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Easy to understand easy to order easy to navigate through the website. Emails with step by step process with valuable communication.

Date of experience: June 23, 2024
Alabama
1 review
0 helpful votes
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The sizing guides were very useful and all the videos on their website are very informative.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Great experience
July 3, 2024

Good product for the price, very accurately described and shipped quickly

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Fast
July 3, 2024

Order new bassani exhaust fast shipping always have what I'm looking for will order from them again

Date of experience: June 23, 2024
Georgia
1 review
0 helpful votes
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Easy to look up parts and easy to place orders products shipped quickly

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Turbulence
July 3, 2024

Looks great. Produced so much turbulence it temp affected my hearing. It wouldn't stay put, lifted off headlight, bc I couldn't tighten enough.

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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Wrong colot.
July 3, 2024

I selected Blue trimmed motorcycle riding gloves. The gloves sent were Black.I have returned the gloves for correct color choice or refund.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. We looked into your order and it does show you ordered black. If you would indeed like the blue gloves please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] and one of our team members will be able to assist you.

Minnesota
1 review
0 helpful votes
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Rest Easy
July 3, 2024

I was leary to place my order with RevZilla since I hadn't dealt with them before. It turned out to be the best online ordering experience I have had in years. Great communication. Accurate information. Lightning fast deliver. Well done folks! I'll order form you again.

Date of experience: June 23, 2024
Sudan
1 review
0 helpful votes
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Couldve been better
July 3, 2024

Helmet came in the mail and right as i took it out the box i noticed the forehead vent was coming off, tried to click it back in place and discovered it was broken. Also the interior helmet cushioning on top of the head seems weirdly flimsy. Not the greatest but it does its job and its snell certified. Overall just glad i got a helmet.

Date of experience: June 23, 2024
Virginia
1 review
0 helpful votes
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Dependable
July 3, 2024

Excellent customer service, quick and fast delivery, always on time.

Date of experience: June 23, 2024
New Jersey
1 review
0 helpful votes
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Schuberth C3 Pro
July 3, 2024

Took a while to get to me...all is well. Here's more characters to reach 50 minimum.

Date of experience: June 23, 2024
North Carolina
1 review
0 helpful votes
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Great Customer Service
July 3, 2024
Updated review

Chat support is always great. Easy to find stuff for my bike.

Date of experience: June 23, 2024

Always a Good Experience
April 23, 2024
Previous review

I've been a RevZilla customer for years. From small bits and pieces up to larger accessories, I can almost always find what I'm looking for.

I always have a good experience whether I just order online or if I have to call customer service to help figure out exactly what I should order.

This time around I was just ordering front and rear brake pads. Process was quick and easy. I got what I ordered and a timely fashion.

Date of experience: April 13, 2024
Wisconsin
1 review
0 helpful votes
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One complaint
July 3, 2024

Only complaint is slow shipping. Every thing else is great.

Date of experience: June 23, 2024