Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,998
This company responds to reviews on average within 4 days

Instant Feedback

137,801 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Rachel R.
Unfollow Rachel R.
Share Review
Report Review

Ordered arrived on time and as expected!
July 10, 2024
Updated review

Excellent customer service! Very helpful and knowledgeable.

Date of experience: June 30, 2024

Always a great experience!
February 16, 2024
Previous review

Always a great experience!

Date of experience: February 16, 2024
New York
1 review
0 helpful votes
Follow Lucas L.
Unfollow Lucas L.
Share Review
Report Review

Really good moto cover by nelson rigg got here quickly. Thanks revzilla!

Date of experience: June 30, 2024
Hawaii
1 review
0 helpful votes
Follow Joan H.
Unfollow Joan H.
Share Review
Report Review

Needed the part, not the wait.
July 10, 2024
Updated review

Ordering was easy, they had what I needed. I just wish shipping was a little faster.

Date of experience: June 30, 2024

So far so good
May 8, 2024
Previous review

So far so good. Not sure why, but website crashed when trying to sign on with govX IdMe for military discount. Was able to sign back in though.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Shinko Tire
July 10, 2024

Great pricing and quick shipping. Will do business again with Revzilla.

Date of experience: June 30, 2024
Colorado
1 review
0 helpful votes
Follow Alek G.
Unfollow Alek G.
Share Review
Report Review

Great product
July 10, 2024

Not all products have video reviews but for those that do it's great to great the level of detail on each

Date of experience: June 29, 2024
New Mexico
1 review
0 helpful votes
Follow Tim A.
Unfollow Tim A.
Share Review
Report Review

Free shipping
July 10, 2024

I know it's not much to argue about but, there was a free shipping on orders over $45. I spent $57 and got charged $7 and change for shipping. Fair?

Date of experience: June 29, 2024
Illinois
1 review
0 helpful votes
Follow Alisha G.
Unfollow Alisha G.
Share Review
Report Review

Shirts
July 10, 2024

I bought a couple Suzuki shirts for my boyfriend. Shopping, payment, and shipping all went well. He likes his shirts and I had a good experience. I would purchase from RevZilla again.

Date of experience: June 29, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

Got and quality were great.
July 10, 2024

Fit and quality of the jacket and gloves I ordered were great.

Date of experience: June 29, 2024
Virginia
1 review
0 helpful votes
Follow Bob W.
Unfollow Bob W.
Share Review
Report Review

Ordered a seat and it was delivered quickly. I ultimately didn't like the style, customer service for the return was easy and hassle free. Plus return shipping labels were provided at a reasonable price. Better experience than other competitors

Date of experience: June 29, 2024
Arkansas
2 reviews
0 helpful votes
Follow Jacob E.
Unfollow Jacob E.
Share Review
Report Review

Fast shippping
July 9, 2024

Paid for next and and by god it was there the next day. Product broke my car vent but that's not Revs fault.

Date of experience: June 29, 2024
Pennsylvania
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Pads
July 9, 2024

Recently, I drove to Philadelphia store to try on a pair of riding pants, after I purchased the pants I realized that the pad should have been included however they are not. I made a call to the office number and they shipped the pads free of charged to me would highly recommend.

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
Follow Abigail N.
Unfollow Abigail N.
Share Review
Report Review

Got what I needed and had help!
July 9, 2024

Good shopping experience, a lot of options. Was able to get help on helmet sizing questions. Gear is just expensive, so would have liked more sale/clearance options for women's gear

Date of experience: June 29, 2024
California
1 review
0 helpful votes
Follow Joel J.
Unfollow Joel J.
Share Review
Report Review

The ordering process was seamless and I received my order on time. I had an issue with zillacash and an e-gift card and the first customer service rep basically said too bad. The second rep that responded (Cody C.) went above and beyond to make sure my concerns were not overlooked and that I was taken care of. For this reason I will shop Revzilla again.

Date of experience: June 29, 2024
Tennessee
1 review
0 helpful votes
Follow Steph G.
Unfollow Steph G.
Share Review
Report Review

I returned products recently due to fit issues. I wish that the Revilla website was a little more transparent in giving the status of a return (received, in process, refund submitted to credit card, complete) so that I don't have to worry whether or not my return made it (unfortunately, my spouse threw away the fed ex confirmations so I cannot track 2 of the 3 returns!)

Date of experience: June 29, 2024
Colorado
1 review
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

So wrong!
July 9, 2024

I ordered some iron worker pants. Shipping slip says size 38 (which I ordered) pants were actually size 36.(tag on pants) Now trying to figure out how to return not on my dime. Don't have time to call customer service to figure this out until next month. Why RvZilla could you have not sent me what I ordered. Pics available for anyone interested…

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2024
Kimberly E. — RevZilla Rep
over a year old

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] so we can assist you and make this right.

Wisconsin
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Seat screw
July 9, 2024

Easy to order but wish shipping was cheaper. Got the item sooner than expected.

Date of experience: June 28, 2024
Tennessee
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Wonderful experience
July 9, 2024

Had a shipping issue but they resolved it very quickly! Very friendly customer support.

Date of experience: June 28, 2024
Canada
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

Revzilla was the only online store to carry the medium helmet instock at thw time of order. All of Canada was sold out so, purchase I did. My god, all the faults of the AGV Pista GP RR, the Alpinestars Supertech R10 makes up for with flying colors. The noise is way quieter, the visor has click positions
Of small oncrements, from close to fully open.AND THE VISOR STAYS OPEN. Not like the AGV. That visor falls down at the slightest movement. R10 is also not pointy in the front, like the AGV. Venting is way better, more air transfer through helmet. Comfort is about the same but the width and height of view is greater with the R10. If you're on the fence between the two helmets,go with the R0 and have zero "ragrats" lol.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
Follow Erick P.
Unfollow Erick P.
Share Review
Report Review

Love Revzilla!
July 8, 2024
Updated review

Another excellent experience with Revzilla! I have been and will continue to be a loyal customer.

Date of experience: June 28, 2024

Revzilla always has what I need
December 22, 2023
Previous review

Revzilla always has what I need.

Date of experience: December 21, 2023
Ohio
1 review
0 helpful votes
Follow Beverly X.
Unfollow Beverly X.
Share Review
Report Review

Always excellent service
July 8, 2024

Great Service Right parts in stock!
Hard to fund in stock elsewhere

Date of experience: June 28, 2024