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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,147
quality
12,002
This company responds to reviews on average within 4 days

Instant Feedback

137,650 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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5 start service as always
August 9, 2024

You can always be sure RevZilla delivers on time. Ordered front tire from Amazon, instead of 3 days it took 2 weeks to be noticed package was lost. Ordered from RevZilla on Friday received tire Sunday, exceptional service as always

Date of experience: July 29, 2024
Georgia
1 review
0 helpful votes
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Happy repeat customer
August 8, 2024

Very pleased with product selection and easy to navigate website.

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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Great service and product!
August 8, 2024

Joe Rocket Analog jacket is the best bang for the buck! Excellent service with the exchange process. Its hard to find a person to answer the phone, let alone give great service and follow through. Thank you!

Date of experience: July 29, 2024
Florida
1 review
0 helpful votes
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No overnight shipping
August 8, 2024

Paid on a Thursday for overnight shipping, didnt get the part until Wednesday evening the next week.
Twice now I didn't get overnight shipping

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2024
Kimberly E. — RevZilla Rep
over a year old

We are sorry you had this experience we will be contacting you to help get your issue resolved.

Georgia
1 review
0 helpful votes
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Incredibly fast
August 8, 2024

Service was almost unbelievably fast. Order was shipped within an hour of being placed and at my front door the next day!

Date of experience: July 29, 2024
Louisiana
1 review
0 helpful votes
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Your site with the parts diagram and part numbers makes it really easy to find the parts that i need.

Date of experience: July 29, 2024

First time buyer
July 13, 2024
Previous review

Their site made it extremely easy to find the exact parts that you need and order them I am 100% satisfied

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Good helmet. Comfortable
August 8, 2024

Some reviewers said the visor didn't fit over their glasses or that it touches them. I wear bifocals, and it fits fine. It doesn't touch my glasses. I'm accustomed to a full face helmet, so I wasn't sure how I would like this one. I got used to it during my first ride.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Exactly as my title indicates. If you ride a motorcycle in the US, RevZilla is a must-use website. They have everything from gear to parts. They're the biggest player in the online MC space, but they also do it the best. I like that in a company. Where Amazon's experience has gotten worse over time, my experience with RevZilla has only gotten better.

The best parallel I can draw is with video games. RevZilla is to motorcycling what Steam is to computer gaming. The top player deserves the top position because they do it better than anyone.

Date of experience: July 29, 2024
District of Columbia
1 review
0 helpful votes
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Quick and easy to order.Order arrived quickly very happy with the product

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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Above and beyond as always with Revzilla
August 8, 2024
Updated review

Best prices around, they're always wiling to price match and provide excellent customer service, whether its sizing, part number lookup, or sales.

Date of experience: July 29, 2024

The cycle gear tire policy was a bit confusing but...
April 11, 2024
Previous review

The cycle gear tire policy was a bit confusing but I was able to chat online and solve it.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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Feedback
August 8, 2024

Always ordered parts for my bike from here. Awesomeness! Parts are easy to order. Delivery is great 👍

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Heavy Armor
August 8, 2024

The weight and the bulk of this jacket makes you feel safe and your shoulders are going to look extremely wide from the reinforced pad design.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Still the best option
August 8, 2024
Updated review

Buying from Revzilla is a consistent experience, you are going to get top quality items at competitive prices, but you can get that from almost anywhere... Why choose RevZilla, the customer service and background support they provide to the motorcycle community overall.

Date of experience: July 29, 2024

Great site becoming a good site
July 1, 2023
Previous review

I've been a loyal RevZilla customer for nearly a decade now. This shopping experience was the same as always with the exception of some out of stock items, but that's not really their fault. My biggest issue is with some changes they have made, upping the minimum spend for free shipping, and constantly bombarding me with requests to join their new paid membership to get the same perks I used to enjoy as simply a loyal customer. It's unfortunate but I guess that's what is needed in this day and age.

Date of experience: June 30, 2023
Florida
1 review
0 helpful votes
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Perfect for what I needed!
August 8, 2024

My experience was easy for this jacket. I had to make sure for a perfect fit, I got out the tape measure to measure the important areas needed to get the right size.Easy!

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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I have yet to be disappointed with
August 8, 2024

I have used Revzilla for a long time now as they usually have what I need and I can get it quickly. I have never had a bad experience with them.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Great!
August 8, 2024

Quick and easy and decent prices. If possible, please start carrying some of the accessories that seem to only be available from Japan or Thailand. Example would be what's available from Beezdeals. Com. I think the first company to do that domestically would be my hero!

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Great products and customer service
August 8, 2024
Updated review

Lots of choice and great website. Highly recommend this service

Date of experience: July 29, 2024

Easy to use
July 27, 2024
Previous review

Easy to use. Lots of choice

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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I recently purchased a new motorcycle after not riding since 2007, so I needed gear and accessories for the bike.

I've been ordering from Rezvilla non-stop for the last couple of weeks. They have a great selection of gear and accessories. There is even a way to save your bike to your online profile so only compatible parts and accessories are listed.

You can get half off of a Rever subscription with the Preferred Riders Membership.

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
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Horn Bracket
August 8, 2024

Very easy locating item. Thank you for the military discount.

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
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The coolant definitely made the bike cool and the grips are also very nice.

Date of experience: July 28, 2024