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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,006
This company responds to reviews on average within 4 days

Instant Feedback

137,527 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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S&S Exhaust slip on for my FTR
August 10, 2024

Excellent information and product visibility. The S&S slip on is awesome. It has really improved the sound of my bike. Best decision I have made in a longtime.

Date of experience: July 30, 2024
Florida
2 reviews
0 helpful votes
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Excellent products, simple website navigation, and fast shipping! Appreciate the service!

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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One of my most-trusted gear supplier
August 10, 2024
Updated review

RevZilla consistently provides excellent product selection, a great online shopping experience, and top-notch customer service.

Date of experience: July 30, 2024

Jojo was super helpful troubleshooting my sizing dilemma
April 13, 2024
Previous review

Jojo was super helpful troubleshooting my sizing dilemma.

Date of experience: April 3, 2024
Tennessee
1 review
0 helpful votes
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.
August 10, 2024

...:...

Date of experience: July 30, 2024
Pennsylvania
1 review
0 helpful votes
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Handgrip
August 9, 2024

Seems to work good so far,fast shipping,the grips look good and fit good

Date of experience: July 30, 2024
Ohio
2 reviews
0 helpful votes
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Not showing my rpm credit from cyclegear. I had some credit from cycle gear through rpm that i could not see and use in revzilla site.

Date of experience: July 30, 2024
Wyoming
1 review
0 helpful votes
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I accidentally ordered the wrong chain, and it didn't fit my dirtbike. Revzilla was willing to help me find the correct chain and paid the shipping for me to return the one I had. Because of this I'll continue to shop here, instead of Amazon.

Date of experience: July 30, 2024
Kansas
1 review
0 helpful votes
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Missing parts.
August 9, 2024

Purchashed the last Legends Axeo +2 suspension for my 88 FXR and noticed it was previously opened. Didn't think much of it other than someone had purchased it and decided to go another route. 2 weeks later I take my forks apart to install the new Legends Axeos to see one of the small springs was missing. So now i have to deal with Legends to get a replacement part.

Date of experience: July 30, 2024
Florida
1 review
0 helpful votes
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Great tire
August 9, 2024

I bought a tire hwy pegs and a tube tire and tube were dead on awesome but the hwy pegs broke as soon as I tightened them down

Date of experience: July 30, 2024
Michigan
1 review
0 helpful votes
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Cycle Gear
August 9, 2024

Great selection, good prices, quick shipping, easy returns.

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
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Product was nothing like pixture
August 9, 2024

I ordered a chain tensinor for my R3 based on the photo of the product to my dismay it was not that at all. How about put the real product instead of the part the person really needed.

Date of experience: July 30, 2024
Pennsylvania
1 review
0 helpful votes
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Great customer service
August 9, 2024

Great customer service they helped me apply my coupon and the product is great.

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Definitely worth the money.
August 9, 2024

The shipping was fast. FMF exhaust works great and it looks great and Sounds awesome I'm very happy with it.

Date of experience: July 30, 2024
Tennessee
1 review
0 helpful votes
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Good buying experience
August 9, 2024

I like the product choices and videos. But I subtracted a star because so many jackets I was interested in were out of stock!

Date of experience: July 30, 2024
Ohio
2 reviews
0 helpful votes
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Everything was easy! I already had an account, so I logged in and entered my motorcycle details. Next, I put in what I was looking for, and there was a list of quality items that popped up. From there it was smooth sailing. I paid for my items and they arrived within three days.

Date of experience: July 30, 2024
South Africa
1 review
0 helpful votes
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Cool Website with Good service.
August 9, 2024

Easy to find Products.Great staff and response times when talking to them.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Excellent inventory good prices
August 9, 2024

All of my items arrived as projected and were as described per my order.

Date of experience: July 30, 2024
Wisconsin
1 review
0 helpful votes
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Wrong color, wrong fit
August 9, 2024
Updated review

The Rox bar risers were not the right color; they were polish silver instead of machine finish.
And the 1 1/2" rise/setback were not made to bolt onto for my 2023 RnineT Pure, even though that is the bike I was shopping for.

Date of experience: July 30, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.


Easy!
April 24, 2023
Previous review

Easy! If it wasn't for parting with the money, I'd say it was painless too. But that's not your fault.

Date of experience: April 24, 2023
Ohio
1 review
0 helpful votes
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Satisfied
August 9, 2024

Some items may need to be a little more specific but i'm satisfied with revzilla's service

Date of experience: July 30, 2024
Massachusetts
1 review
0 helpful votes
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5 start service as always
August 9, 2024

You can always be sure RevZilla delivers on time. Ordered front tire from Amazon, instead of 3 days it took 2 weeks to be noticed package was lost. Ordered from RevZilla on Friday received tire Sunday, exceptional service as always

Date of experience: July 29, 2024