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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,353 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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David
August 15, 2024

Fit, function and price was just what was advertised. After ordering I received my order within 3 business days.

Date of experience: August 5, 2024
Indiana
2 reviews
0 helpful votes
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Nice new windscreen
August 15, 2024

Replacing stock KTM SDGT windscreen that was developing cracks around the mounting areas. The Puig I purchased is lightly tinted and taller.

Date of experience: August 5, 2024
Minnesota
1 review
0 helpful votes
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Shipping time.
August 15, 2024

Shipping time could use some improvement. Other websites usually get my parts to me in one to three days. Quicker shipping would be great.

Date of experience: August 5, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Tennessee
1 review
0 helpful votes
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Quick and painless
August 15, 2024

I ordered, it was delivered shortly thereafter. Exactly met expectations. Will shop here again.

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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What I want, in stock, at the best price available. What more can you ask for?

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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Excellent Customer service
August 15, 2024

Thank you for providing discounts to both military and first responders!

Date of experience: August 4, 2024
Oklahoma
1 review
0 helpful votes
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Servo Buddy
August 15, 2024

Came in the mail quick and install was a breeze to get done!

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
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I would have used another source knowing the actual delivery duration

Date of experience: August 4, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Texas
1 review
0 helpful votes
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Expeditiously Shipped!
August 15, 2024

I ordered the tire on Thursday the tire was waiting at the front door early the next day. I took the tire to Cycle Gear in Plano Tx 15 minutes later my tire was mounted and balanced for $30. I was very pleased with the entire experience.

Date of experience: August 4, 2024
Florida
2 reviews
0 helpful votes
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Easy and quick.
August 15, 2024

Easy and quick, except for FedEx, who delayed the delivery by a day.

Date of experience: August 4, 2024
Ohio
1 review
0 helpful votes
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Good experience
August 14, 2024

Website makes it easy to find the part/s I am looking for shipping was a bit slow but not too bad

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Alpinestars boots
August 14, 2024

Love the informative videos. Your reviews are very helpful deciding which product is best for my needs.

Date of experience: August 4, 2024
Idaho
1 review
0 helpful votes
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Easy
August 14, 2024

Ordering was easy, although there was no place to put the code for the 10% off

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Pants are Great
August 14, 2024

These kevlar riding pants are great. I'm not a fan of the "skinny jeans" look so I am very happy that these fit like Regular Cut pants and the are Super comfortable. Let's HOPE I dont have to test how well the Kevlar inside works for road rash! 😄

Date of experience: August 4, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and smooth shopping experience
August 14, 2024

Search works well and products are described accurately. Items specific to certain model motorcycles are clearly identified.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Denali horn
August 14, 2024
Updated review

Good price on an out of the box. Highly recommended by friends

Date of experience: August 4, 2024

Unable to apply my discount
July 27, 2024
Previous review

Unable to apply my discount

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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Fast shipping!
August 14, 2024

I have ordered quite a bit of stuff from Revzilla over the past two years. Everything comes quickly and packed properly.

Date of experience: August 4, 2024
Arizona
1 review
0 helpful votes
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Damaged but repairable
August 14, 2024
Updated review

The box was damaged and when I removed the helmet, the inner sun visor was partially disconnected. I was able to lock it in but then noticed the chin piece was barely hanging on. I removed it completely and noticed the plastic was broken. Otherwise great product

Date of experience: August 4, 2024

Esay to find items and helpful chat staff
November 22, 2023
Previous review

Esay to find items and helpful chat staff

Date of experience: November 22, 2023
Texas
1 review
0 helpful votes
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Clip on windshield extension.
August 14, 2024
Updated review

Once I decided what I needed RevZilla shipped it in a timely manner. The existing reviews helped me much in my decision. I chose quality over price and I am satisfied with my choice.

Date of experience: August 4, 2024

This was easy even for a cranky senior citizen
September 11, 2023
Previous review

This was easy even for a cranky senior citizen.

Date of experience: September 10, 2023
Florida
1 review
0 helpful votes
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The process was seamless and easy
August 14, 2024

Service was quick and professional,I had no issues with Revzilla.

Date of experience: August 4, 2024