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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,742 reviews

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Virginia
1 review
0 helpful votes
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Bell Custom 500
September 4, 2024

Revzilla - terrific as always. I purchased the Bell Custom 500 in gloss black. It's easy to eliminate hot spots with this helmet. The inner layer of Styrofoam is easy to compress, and it retains the shape you give it. When I first put it on it felt "funny" around the lower jaw area and the nape of the neck area - but after strapping it on and eliminating a few hot spots those "funny" feeling areas went away. Wore it yesterday with sunglasses for a 2-hour ride and no problems. For the price you can't beat it. I've been wearing Arai helmets for the last 10 years and was willing to drop $150 on a helmet I could modify/adjust to fit my head. I like the way it looks too - no bobblehead.

Date of experience: August 25, 2024
Saudi Arabia
1 review
0 helpful votes
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Perfect
September 4, 2024

Professional customer service
High quality products
Availability of sizes, accurate information and fast delivery

Date of experience: August 25, 2024
Utah
1 review
0 helpful votes
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Great!
September 4, 2024

No complaints. Great experience, my item was delivered on time with no issues.

Date of experience: August 25, 2024
Wisconsin
1 review
0 helpful votes
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Amazing
September 4, 2024

Sweet site.
Very easy to navigate, communication was excellent, can't say enough good about these Folks. Thank You! Steve

Date of experience: August 25, 2024
Colorado
1 review
0 helpful votes
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Great
September 4, 2024

I ordered the pants and they arrived quickly, undamaged and fit well.

Date of experience: August 25, 2024
Connecticut
2 reviews
0 helpful votes
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Easy
September 4, 2024

A good place to get lots of bike parts and accessories. Soo much to choose from.

Date of experience: August 24, 2024
Nevada
1 review
0 helpful votes
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Ehh
September 4, 2024

Not what I was expecting fit wise determined by the 'fit by bike'. Ehh, paint came off nut as I installed. Does not fit

Date of experience: August 24, 2024
Minnesota
1 review
0 helpful votes
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Tires
September 4, 2024

Very. Fast delivery. Item as described haven't put it on yet

Date of experience: August 24, 2024
North Carolina
1 review
0 helpful votes
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Killer sound
September 4, 2024

Very satisfied. 30 min install and great sound. Highly recommend.

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
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Great service!
September 4, 2024

Ordered what I wanted. Everything came in a timely fashion! Won't hesitate to make Revzilla my 1 stop shop for all my riding gear needs!

Date of experience: August 24, 2024
Wisconsin
1 review
0 helpful votes
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Looking for a front tire
September 3, 2024

Good let's see how the delivery is.it was quick and easy they even have a place where you put in the make,model & year of your bike so you know it's going to fit-work on your bike.

Date of experience: August 24, 2024
Pennsylvania
1 review
0 helpful votes
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Great experience, as always!
September 3, 2024

Amazing company. Never had a problem in all the years I have dealt with them. They are top notch in my book.

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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Speedy delivery easy returns
September 3, 2024

Would purchase again next time I need gear. Great experience.

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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The whole process of getting a price match on a helmet was painless, and the checkout process was a breeze.

Date of experience: August 24, 2024
New York
1 review
0 helpful votes
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Refunds and returns
September 3, 2024

A few misunderstandings on my returns and refunds, but Revzilla cleared it all up. Thank you!

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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RevZilla has changed
September 3, 2024

Now just an aggregator that is not concerned about you or the quality of goods delivered. Their staff is also not what it was ten years ago. Seems like unqualified unknowledgeable people at home on a computer with a checklist from various companies - RevZilla is just one of them. $10 return fees. Of the last four orders I have made each one has had something wrong in it. Listed wrong on the website, wrong size or doesn't fit even if it is listed as fitting. Even when I have found this before shipment they have told me there is no way to cancel and only waived the fee once - which would have been $50 for their mistake in ten months of orders. Even Amazon has done better.

Date of experience: August 24, 2024
Washington
2 reviews
0 helpful votes
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N/A
September 3, 2024

N/A
Got package in a timely manner. It wasn't broken, one yeah shelf life, colored visor I want was out of stock.

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
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Well worth it
September 3, 2024

It was really good thank you, i'm happy with my motorcycle jacket and i got a good deal on it, thank you revzilla!

Date of experience: August 24, 2024
Utah
1 review
0 helpful votes
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Worst experience buying online
September 3, 2024

I've spent thousands of dollars with revzilla and every order I've placed with them there has always been something wrong wether is be shipping or showed up damaged.

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Arai Corsair-X Isle of Man 2024
September 3, 2024

I am very satisfied with the Revzilla company and I have been buying from them for several years and I have never had any problems and they have a very good customer service and I recommend everyone to definitely buy from them.

Date of experience: August 23, 2024