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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,872 reviews

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California
1 review
0 helpful votes
Follow Chris I.
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The whole process of getting a price match on a helmet was painless, and the checkout process was a breeze.

Date of experience: August 24, 2024
New York
1 review
0 helpful votes
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Refunds and returns
September 3, 2024

A few misunderstandings on my returns and refunds, but Revzilla cleared it all up. Thank you!

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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RevZilla has changed
September 3, 2024

Now just an aggregator that is not concerned about you or the quality of goods delivered. Their staff is also not what it was ten years ago. Seems like unqualified unknowledgeable people at home on a computer with a checklist from various companies - RevZilla is just one of them. $10 return fees. Of the last four orders I have made each one has had something wrong in it. Listed wrong on the website, wrong size or doesn't fit even if it is listed as fitting. Even when I have found this before shipment they have told me there is no way to cancel and only waived the fee once - which would have been $50 for their mistake in ten months of orders. Even Amazon has done better.

Date of experience: August 24, 2024
Washington
2 reviews
0 helpful votes
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N/A
September 3, 2024

N/A
Got package in a timely manner. It wasn't broken, one yeah shelf life, colored visor I want was out of stock.

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
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Well worth it
September 3, 2024

It was really good thank you, i'm happy with my motorcycle jacket and i got a good deal on it, thank you revzilla!

Date of experience: August 24, 2024
Utah
1 review
0 helpful votes
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Worst experience buying online
September 3, 2024

I've spent thousands of dollars with revzilla and every order I've placed with them there has always been something wrong wether is be shipping or showed up damaged.

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Arai Corsair-X Isle of Man 2024
September 3, 2024

I am very satisfied with the Revzilla company and I have been buying from them for several years and I have never had any problems and they have a very good customer service and I recommend everyone to definitely buy from them.

Date of experience: August 23, 2024
Texas
2 reviews
0 helpful votes
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Top notch company all around
September 3, 2024

Products I received were great quality and exactly what I was looking for. One of the armor pads was ripped when I got it. Contacted them and they sent one out that day.

Date of experience: August 23, 2024
California
1 review
0 helpful votes
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It was like a jacket for a child
September 3, 2024

My Alpinestsar jacket is a 46. Plenty of room. So I selected 46 for the Dianese and I couldn't even zip it up. I will be returning it soon.

Date of experience: August 23, 2024
Iowa
1 review
0 helpful votes
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Excellent
September 3, 2024

Great experience. Shipping was fast and shopping was easy.

Date of experience: August 23, 2024
Nebraska
2 reviews
0 helpful votes
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Fast shipping, fair price
September 3, 2024

Good company to deal with. I will go to RevZilla again if I need something else

Date of experience: August 23, 2024
Missouri
1 review
0 helpful votes
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Everything came, and was exactly what it was supposed to be.

Date of experience: August 23, 2024
Illinois
1 review
0 helpful votes
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Great buy.
September 2, 2024
Updated review

Super fast and easy to navigate in the web site and very competitive products.

Date of experience: August 23, 2024

A lot variety of stock, easy to surf on website
June 22, 2024
Previous review

A lot variety of stock, easy to surf on website.

Date of experience: June 12, 2024
Utah
1 review
0 helpful votes
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Ordering the part was quite easy
September 2, 2024

Even though the part would not work on my bike they were very helpful and made the return painless

Date of experience: August 23, 2024
Virginia
1 review
0 helpful votes
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Used the chat box to verify the part number and it was shipped right away. I was able to ride again in a few days. Great service.

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Great website
September 2, 2024
Updated review

I always order from them. Always fast delivery and quality parts. 10/10.

Date of experience: August 23, 2024

Love the site
June 11, 2024
Previous review

Love the site. 100% go to for my bike.

Date of experience: June 1, 2024
Washington
1 review
0 helpful votes
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Trail Tech Speedometernfor YZ450FX
September 2, 2024

Easy order process, fast shipping and it actually fits the Yamaha YZ450FX after many sites said it did not fit. After installing and setting the speedo based on their tire size instructions I did a test ride comparing it to GPS. The trail tech and Garmin we always within 1 MPH of each other. I beleive a lot of that was GPS lag.

Date of experience: August 23, 2024
Washington
1 review
0 helpful votes
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Picking front and rear tires is tricky. As you finish looking or picking tires for one end and change to the other end, the system says the tires for the previous end don't fit. Duh. It would be better if the shopping system deleted the old tires from the list and populate the sizes with the new end before confusing the shopper (me).

Also, I couldn't find a previous reference to ship tires to a local Cycle Gear for mounting once I put my tires in the cart and looked for that shipping choice. I had to manage that separately, and that isn't what I expected since they are the same corporation.

Date of experience: August 23, 2024
California
2 reviews
0 helpful votes
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Love the shop hate the shipping
September 2, 2024

Love shopping with you all. Just hate the shipping. I pay for fast shipping and no matter if it's the over night, 2 day or standard it's always at least a week. I wouldn't even offer next day or 2 day. I know it's usually shippers fault but makes you all look bad cause customers aren't getting what they pay for. Other then that love your store and selection.

Date of experience: August 23, 2024
Georgia
1 review
0 helpful votes
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The only reason I did not award 5 stars is that I ordered front and rear tires but after the front tire arrived I was informed that the rear tire was out of stock. This meant that I ended up ordering a different brand of tire for the rear wheel. However, I must say that earning $25 credit for my purchase for their stock control error was really nice of Revzilla; it helped me pay for the tax of such an expensive item.

Date of experience: August 23, 2024