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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,057 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Very accurate
September 7, 2024

Easy and quick shipping, I ordered and 5 days later I had it in my garage door.

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Fast and Easy
September 7, 2024

Fast, secured and easy to get the parts that I needed on hand for a fast delivery

Date of experience: August 28, 2024
Maine
1 review
0 helpful votes
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Safety equipment for my 3 year old
September 7, 2024

It was nice to find safety equipment small enough for my three year old who is ripping around on his Stacyc like a mad man. Good selection and fast shipping. Thank you.

Date of experience: August 28, 2024
Georgia
1 review
0 helpful votes
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Fast Shipping
September 7, 2024

Outstanding service and super fast shipping. Highly recommended. Thanks RevZilla

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Great
September 7, 2024

Great service and quick delivery. Love the product. Awesome value

Date of experience: August 28, 2024
Georgia
1 review
0 helpful votes
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Good service and product.
September 7, 2024

I ordered this net that goes on the bottom of the lid of my pannier. It works like it should.

Date of experience: August 28, 2024
Alabama
1 review
0 helpful votes
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Womderful
September 7, 2024

I order half a track suit, didn't fit, return was hassle free and super easy

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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Good service and a good quality product
September 7, 2024

I ordered a Street and Steel Leather Vest. Order came on time and it was a good quality product. It fit perfectly.

Date of experience: August 28, 2024
Panama
2 reviews
0 helpful votes
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Good product
September 7, 2024
Updated review

Received my order quickly and efficiently. I'm very pleased with the experience.

Date of experience: August 28, 2024

Good product
May 26, 2024
Previous review

Received my order quickly and efficiently. I'm very pleased with the experience.

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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Great Experience
September 7, 2024

Great products. Shipped quickly with consistent email communication.

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Shipping failure
September 7, 2024

I placed my order with overnight shipping. I needed the part in order to go on an annual scheduled weekend ride. So I called to confirm that the order would ship overnight and go out the next day.
It did not go out the next day and was sent via US Mail and not FedEx overnight. It arrived after the weekend. Fortunately I placed an order with a competitor which arrived less than 24 hours later. I can't imagine trusting your company to properly fill an order again.

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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Easy
September 7, 2024
Updated review

It's easy to find the parts I want at a good price and easy to check out.

Date of experience: August 28, 2024

Great price on a good seat!
June 7, 2024
Previous review

Great price on a good seat! Thanks

Date of experience: May 28, 2024
Illinois
1 review
0 helpful votes
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Used to be good online retailer
September 7, 2024

I've been disappointed with my recent experience with RevZilla. The product sizing was misrepresented, which led to a return. Unlike many other retailers that offer free shipping and returns to maximize customer satisfaction, RevZilla has taken the opposite approach and now charges a shipping fee for returns. I had to pay a $10 fee just to return a t-shirt. This policy makes me reconsider ordering from RevZilla in the future.

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Easy to use, fast shipping
September 7, 2024

Easy to use and select the helmet that was best for me and it showed up early

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
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Awesome service
September 7, 2024

The order was fast and clear on where the order was the tracking number everything was clear

Date of experience: August 27, 2024
New Jersey
2 reviews
0 helpful votes
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No problem with ordering or delivery.
September 7, 2024

Had my what I needed and quick delivery.
Customer service was also informative.

Date of experience: August 27, 2024
California
2 reviews
0 helpful votes
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Don't pay for expedited shipping
September 7, 2024

Great products and best prices but expedited shipping is not worth it. I reached out to customer service regarding the delayed shipping and was informed of the details of their delivery service in the fine print that they don't ship out on weekends or after hours.

Date of experience: August 27, 2024
Arizona
1 review
0 helpful votes
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Great way to get tires!
September 7, 2024

Ordered tires for the DR650. I live in Arizona so shipping is fast from Las Vegas. The Shinko 244 on rear and Pirelli front.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
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Great service and fast shipping.
September 6, 2024

Ordered a new visor and new Dainese gloves. Both came in within 3 business days.
The Dainese gloves are by far my most comfortable and fit perfect.

Date of experience: August 27, 2024
Minnesota
1 review
0 helpful votes
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Great site for after market products
September 6, 2024

Everything I've needed to add/change on my Yamaha R3, Revzilla has. I got great spool/frame sliders that work well. It's nice to be able to put in your year/make of bike and it gives you products that work for it.

Date of experience: August 27, 2024