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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

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138,071 reviews

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Arizona
1 review
0 helpful votes
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Great way to get tires!
September 7, 2024

Ordered tires for the DR650. I live in Arizona so shipping is fast from Las Vegas. The Shinko 244 on rear and Pirelli front.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
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Great service and fast shipping.
September 6, 2024

Ordered a new visor and new Dainese gloves. Both came in within 3 business days.
The Dainese gloves are by far my most comfortable and fit perfect.

Date of experience: August 27, 2024
Minnesota
1 review
0 helpful votes
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Great site for after market products
September 6, 2024

Everything I've needed to add/change on my Yamaha R3, Revzilla has. I got great spool/frame sliders that work well. It's nice to be able to put in your year/make of bike and it gives you products that work for it.

Date of experience: August 27, 2024
South Carolina
1 review
0 helpful votes
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Great
September 6, 2024

Runs small but good quality. One size up did it for me. Good summer weight.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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The unmetioned cost of ordering on-line
September 6, 2024

RevZilla is big on saying, dont worry, order it, if it doesnt fit you can get your money back or exchange it. Reasonable but what they dont say is you have to pay to ship it back. I ordered some enduro pants, turned out to be too big. $100 order and it cost me $10 to send it back. Never did i ever read that if it dont fit, it cost to exchange it. I WILL NEVER AGAIN ORDER ANYTHING SIZE RELATED FROM THEM. What is the purpose of buying on line when it costs you money to try it on.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
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Store Credit
September 6, 2024

I ordered a tire that was showing in stock on the website, the day after ordering I got an email that there was an issue and the item was actually out of stock. I was given a full refund and $50 of store credit which I thought was an awesome response to the error! Much appreciated!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Fast delivery
September 6, 2024

Revzilla orders sometimes arrive overnight (like this one) and are always easy!

Date of experience: August 27, 2024
Tennessee
1 review
0 helpful votes
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Order was easy, shipped fast. Customer service was great...

Date of experience: August 27, 2024
Minnesota
1 review
0 helpful votes
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Wish there were sizes
September 6, 2024

The website is easy to use and available products readily seen. The purchase and subsequent delivery were trouble free and all was fine. When I received the product, ear plugs, I found them to be difficult to fully block the ear canal. Maybe my ear canal is large but it seems a size "large" would be nice. Once I got the plugs in my ears, they worked great. In fact they're the best working ear plugs I've every had.

Date of experience: August 27, 2024
Washington
2 reviews
0 helpful votes
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Quality Air Cleaner
September 6, 2024

Came on time and was easy to install. Happy with the results and how it runs.

Date of experience: August 27, 2024
South Carolina
1 review
0 helpful votes
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Nice price for rear tire
September 6, 2024

Easy to find tire and had very good selection. New stock date code was this year.

Date of experience: August 27, 2024
Washington
1 review
0 helpful votes
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I received the Schuberth C5 in relatively good order. The shipment unfortunately was delayed 3 days and the Postal Carrier left the package on the side of the road in the rain even though there is a drop box just 10 ft from the road. UPS Mail Innovations may be cheaper but there are places where it seriously SUCKS and where I live is one of them.
The C5 is snugger than I remember the C3 but it is either relaxing a bit or I'm just getting used to it. My C3 was an large so I ordered the C5 as a large. I gave some seious thought about returning it but decided to keep it and do not regret that decision.
I like the C5. The ventilation is better. I am having an issue with a low whistle with the screen up riding a bike without a windshield but hoping I can find a solution on my own.

Date of experience: August 27, 2024
Washington
2 reviews
0 helpful votes
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Good price, shipping was iffy...
September 6, 2024
Updated review

Good price on my exhaust and servo buddy. The servo shipped immediately, and arrived within 4 days; while my exhaust had no tracking update for a week and a half and then automatically updated 2 days before it arrived.

Date of experience: August 27, 2024

Easy and on sale
August 23, 2024
Previous review

Easy and on sale

Date of experience: August 12, 2024
Ohio
1 review
0 helpful votes
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Finally a comfortable helmet!
September 6, 2024

I love this helmet, ordered white couple years ago and just ordered a black one because it has been the only one that fits me well enough not to cause a head after wearing it an hour.

Date of experience: August 27, 2024
Michigan
1 review
0 helpful votes
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Simple and straightforward
September 6, 2024

The only criticism I can give is the tire selection process on the website is kind of clunky because I need to individually input tire sizes every time that I want to compare different sets of tires.

All in all, I got what I asked for and shipped in a timely manner.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Wrong Gender gloves
September 6, 2024
Updated review

I ended up with women's gloves that did not fit. Customer service set up the return and new order for men's gloves. My fault or was the description not clear.? Shipping, they move the date every day until the shipment arrives. If you are in a hurry RevZilla is not the answer. So called stock is not stock at RevZilla. They sell from the manufacturers inventory.

Date of experience: August 27, 2024

So far so good, I don't have the order yet
August 25, 2024
Previous review

So far so good, I don't have the order yet.

Date of experience: August 15, 2024
New York
1 review
0 helpful votes
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Needed tires asap... Revzilla delivered
September 6, 2024

I ordered my new tires on Monday so I made an appt to get my tires replaced on Friday anticipating I would get the tires beforehand. Well, I forgot to hit OK to complete the purchase on the tires and realized it after hours. I submitted the order hours later and still got my tires on Thursday. Thanks

Date of experience: August 27, 2024
Mexico
1 review
0 helpful votes
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Good professional experience.
September 6, 2024

The product has high quality, delivered fast and easy format to follow for ordering parts.

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
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Excellent company to ordered good, quality parts from.
September 6, 2024
Updated review

Great, was very satisfied. I will be ordering from this place again in the future.

Date of experience: August 26, 2024

Fast and quick shipping
August 28, 2024
Previous review

Fast and quick shipping

Date of experience: August 17, 2024
Pennsylvania
1 review
0 helpful votes
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Reliable and efficient
September 6, 2024
Updated review

The process from start to receiving my order was efficient and as expected. All good.

Date of experience: August 26, 2024

Thanks for adding Apple Pay to the process
August 4, 2023
Previous review

Thanks for adding Apple Pay to the process. Seamless!

Date of experience: August 4, 2023