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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,149
quality
11,996
This company responds to reviews on average within 4 days

Instant Feedback

137,812 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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1
November 17, 2025

I've been shopping with revzilla for over ten years, and the delivery times and updates have only gotten better. By far the best most intuitive website for moto gear.

Date of experience: November 7, 2025
Virginia
1 review
0 helpful votes
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Rookie Rider!
November 16, 2025

I'm 40 and brand new to the motorcycle world. Ordered my gear and one piece came really quick but the others were a few days later. No big shakes though. Will be ordering more!

Date of experience: November 6, 2025
Georgia
1 review
0 helpful votes
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Missed Delivery
November 16, 2025

My item showed as delivered, but the picture of the delivery was clearly a commercial location, not my front porch. I received a call from my local Cycle Gear later that day saying my package had been delievered there. I went and picked up the item from their location myself. Misstep by FedEx, but it was caused because my item was packed using the same packaging/tape as their store deliveries. This issue could be avoided in the future by using different packaging for home deliveries.

Date of experience: November 6, 2025
New York
1 review
0 helpful votes
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Good product, good service, bad price
November 16, 2025

Ordered a Moose skid plate. Arrived quickly and the product was as described, but as soon as I got it, I saw it on another site for substantially less money.

Date of experience: November 6, 2025
New Hampshire
1 review
0 helpful votes
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Shopped a good sale on winter jackets/pants. Ordered using their great website, delivered to my house in one day. Perfect. Better than shopping at a store any time.
Thank you Revzilla :)

Date of experience: November 6, 2025
Ohio
2 reviews
1 helpful vote
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No Problems
November 16, 2025

Easy, I called customer service to get some help ordering some inner tubes and the man I talked to was knowledgeable and helpful.

Date of experience: November 6, 2025
Texas
1 review
0 helpful votes
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Fast shipping
November 16, 2025
Updated review

The website had what I needed and pricing was great too, also shipping got here sooner than I expected thanks will shop with you again.

Date of experience: November 6, 2025

Quick and easy thanks
November 5, 2025
Previous review

Quick and easy thanks

Date of experience: October 26, 2025
South Carolina
1 review
0 helpful votes
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Supervisor I spoke with was arrogant, condescending and all around full of himself. Decided I would rather keep a product that doesn't work as claimed than put up with their return policies and the supervisor's rudeness.
Will never spend one penny or recommend Revzilla to anyone.

Date of experience: November 5, 2025
Kimberly E. RevZilla Rep
5 months ago

We’re very sorry to hear about your experience and appreciate you sharing your feedback. We understand how frustrating it can be to feel dismissed when trying to resolve an issue. Our return policy does generally apply to new, unused gear, but the supervisor did request a picture to see if an exception could be made for your situation. We genuinely value your input and regret that your experience left a negative impression. Your feedback will help us improve how we handle these situations in the future.

Rhode Island
1 review
0 helpful votes
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Great service and prices
November 15, 2025
Updated review

As a longtime customer of REVZILLA, I continue to be highly satisfied with their range of products, helpful staff, prices, and quick delivery. I definitely recommend them to other motorcyclists, they're an excellent source of a wide variety of products and very favorable prices; they have knowledgeable and helpful staff to answer questions; and their overall customer service (including rapid delivery) is just excellent, and consistently so.

Date of experience: November 5, 2025

Great prices and service, thanks
November 1, 2025
Previous review

Great prices and service, thanks. I'm a repeat customer, and always will be, as long as you keep doing your excellent work.

Date of experience: October 22, 2025
Indiana
1 review
0 helpful votes
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Good service from good people
November 15, 2025
Updated review

I bought a Rev'it Sand 5 H2O jacket at the beginning of summer. Liked the jacket but the waterproof liner failed. Returned the jacket and tried again with the same jacket. It failed, again. Revzilla worked with me on the return shipping and promptly credited my account. I went with the Klim Carlsbad and I love this jacket! It arrived quickly and in perfect condition from being shipped. Thanks!

Date of experience: November 4, 2025

Usually always fast, friendly, and a lot in stock
September 14, 2025
Previous review

Usually always fast, friendly, and a lot in stock. 2 days short of the promo code for the back protector dang it. On me, not you lol.

Date of experience: September 4, 2025
Kentucky
1 review
0 helpful votes
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Service is great, and doesn't take too long to ship
November 15, 2025
Updated review

My gloves took less than a week to ship, and since they didn't fit because the size guide doesn't acount for finger length, I have to return them. The cost for the return is only $10, which means to get a replacement pair, I only need to pay an additional $10, instead of just completely buying a new pair.

Date of experience: October 31, 2025

Great gear, easy to find
November 3, 2025
Previous review

Great gear, easy to find.

Date of experience: October 24, 2025
Utah
1 review
0 helpful votes
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Great all-around
November 14, 2025
Updated review

Found what I was looking for. Got it at a good price, Delivery was fast.

Date of experience: November 4, 2025

Always quick and easy
November 3, 2025
Previous review

Always quick and easy

Date of experience: October 24, 2025
Illinois
1 review
0 helpful votes
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A very smooth transaction.
November 14, 2025
Updated review

Over the years, I have purchased several items from RevZilla. Most purchases were made online from start to finish. Each went smoothly. On one or two occasions, I had to consult a customer service rep. They were always friendly knowledgeable and helpful.

Date of experience: November 4, 2025

Smooth process
October 30, 2025
Previous review

Smooth process.

Date of experience: October 20, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great Service.
November 14, 2025
Updated review

I believe I had talked to a chat rep by the name of Juju B? Any, I was looking for a phone holder and a seat topper. She chatted with me about the two items and recommended the Wild $#*! pad and the RAM Mount system. So far I am happy with both.

I placed my order on Friday 24 Oct 25, and it arrived the next day on Saturday!

Excellent customer service.

Date of experience: October 24, 2025

Easy buying and thanks to Jojo D for all her help
November 3, 2025
Previous review

Easy buying and thanks to Jojo D for all her help.

Date of experience: October 24, 2025
New York
1 review
0 helpful votes
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Incredibly fast
November 14, 2025

I ordered a winchplate for a machine that is over 22 years old; not only was it in stock but they shipped the same day and I received it the next day; great quality on the piece

Date of experience: November 4, 2025
Pennsylvania
1 review
0 helpful votes
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Product poked through shipping box
November 14, 2025
Updated review

The shopping experience and the product itself are good. I bought a windshield and upon arrival part of the shield was looking through the box. It has protective film on it. The shield is fine except for a slight mar on the very edge of it. I don't think this will impact the life of the shield, but I don't know. Suggest using boxes that better fit the product to avoid this issue.

Date of experience: November 4, 2025

Always easy to purchase and fast shipping
May 6, 2025
Previous review

Always easy to purchase and fast shipping. Returns are easy as well.

Date of experience: April 26, 2025
Kansas
1 review
0 helpful votes
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Ok
November 14, 2025

Customer service one affirm the fitting of the part another did not. I call honda dealer to get cogitation that part will fit

Date of experience: November 3, 2025
Kimberly E. RevZilla Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
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Review
November 13, 2025
Updated review

Ordered the HJ 31 pinlock fog resistant lens for the HJC I10 helmet. Fits great. Haven't ridden with it yet, probably won't til next spring.

Date of experience: November 3, 2025

Never a problem at Revzilla
November 2, 2025
Previous review

Never a problem at Revzilla

Date of experience: October 23, 2025
Washington
1 review
0 helpful votes
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New handle bars
November 13, 2025
Updated review

Found what I was looking for and
Lots of other to compare with made
My decision, good price and came to the house in just a few days

Date of experience: November 3, 2025

Have always had good luck using Revzilla
November 2, 2025
Previous review

Have always had good luck using Revzilla. No problems with returns which are not
Needed to ofter

Date of experience: October 23, 2025
California
3 reviews
0 helpful votes
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Sizing chart wrong
November 13, 2025

Buying experience was great unfortunately the sizing chart that was given for the glove I purchased was completely inaccurate.

Date of experience: November 2, 2025