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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,152
quality
11,994
This company responds to reviews on average within 4 days

Instant Feedback

137,936 reviews

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California
1 review
0 helpful votes
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Was searching for some new mx boots online, floated around a couple different sites, but ultimately ended up right back at revzilla. It's the go to site for all your heart desires in the world of two wheels. Keep up the good work, and fair prices! Bless

Date of experience: November 12, 2025
Alaska
1 review
0 helpful votes
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Unsatisfied
November 23, 2025

I recieved a Cardo intercom kit that was short one of the untits, I then ordered another single kit to get the unit that was missing and then I got another kit with two units that I was supposed to get with the first kit and I got a single kit that I didn't order. At $729.00 per unit, I no have almost $2000. 00 in intercoms that were supposed to cost $729. I don't know to rectify this situation as I don't see any way to talk to a person and explain what happened and no return instructions! I will never do business with revzilla again, it's just geared to selling and not customer service.

Date of experience: November 12, 2025
Kimberly E. RevZilla Rep
4 months ago

We're sorry to hear you're experiencing an issue. Please reach out to us as the order you referenced is an order you placed for a windshield not a Cardo unit. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Alabama
1 review
0 helpful votes
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Boxing could be better
November 23, 2025

Order processed and shipped very quickly. While I do understand and appreciate recycling boxes... the last few shipments I've received, the boxes have been in horrible condition. As in barely held together. Pretty obvious that the boxes have been around the world a few times. Shipping dept should be a bit more critical of what they are using. Especially when you consider the value of some of the items inside. And good luck if you need to return. Most likely you will need to source a new box.

Date of experience: November 12, 2025
Sweden
1 review
0 helpful votes
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Excellent
November 22, 2025

Products always ship fast. Motorcycle gear is famously hard to size, but Revzilla provides reliable fitment guide utilizing reviews and manufacturer specs. Product pricing is also highly competitive. I am very impressed and look forward to shopping on Revzilla in the near future.

Date of experience: November 12, 2025
District of Columbia
1 review
0 helpful votes
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K3 Visor
November 22, 2025

I ordered a new visor for my AGV K3 helmet. The order was dropped off a block or so away from me. When I looked into the situation I was asked if I could ask my neighbor for the box, which she did not have because the delivery was a fully block over. Then when revzilla tracked down the box, the home owner brought the box to my house. Then the visor did not fit. It was not even close, I tried to fit it, even tried sanding some edges, it just doesn't fit. Overall not the best experience.

Date of experience: November 7, 2025
Kimberly E. RevZilla Rep
4 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Canada
1 review
0 helpful votes
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Overall it's fine
November 22, 2025

I think because the store is far from Canada it's take time to long, mostly on the shiping always take it for 2 or 3 days and they're move to other shiping. But for the helmet it's Good...

Thank you Revzilla

Date of experience: November 12, 2025
California
1 review
0 helpful votes
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Fee for refund
November 22, 2025

I received my motorcycle gloves and it was good. But unfortunately I need a size smaller. And I see that I got to pay for the shipping label just to switch them. So instead I'm just going to have to deal with the bigger size gloves because they're manageable and the extra shipping fee cost isn't justifiable for me to switch them. I plan on using another major company going forward that covers this fee. Other than that the website is nice with a lot of information and helpful.

Date of experience: November 12, 2025
Kimberly E. RevZilla Rep
4 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Florida
1 review
0 helpful votes
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Try it you will like it, not
November 22, 2025

Ordered a wind screen for my bike.
Fast shipping, great!
It looked bigger in real life. I was not happy.
They took it back and gave me a refund.
A good ending. You just never know what it will be like until you have it in your hands.

Date of experience: November 12, 2025
Oregon
1 review
0 helpful votes
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Open box. Closeout sale.
November 22, 2025

I bought a helmet. It arrived damaged and I made arrangements through customer service. It was a closeout helmet so I was offered a suit substitute. Very easy process.

Date of experience: November 11, 2025
Wisconsin
1 review
0 helpful votes
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Slow Delivery
November 22, 2025

RevZilla consistently shows items in stock online, but yet when you order the product, they don't really have it in stock. They end up shipping out the product multiple days after you order. There can be only one reason... they don't actually have the product in stock. My expectation is that if a company states they have a product in stock, it ships out the same day if ordered early enough, or at the latest the next day. RevZilla fails here.

Date of experience: November 11, 2025
Kimberly E. RevZilla Rep
4 months ago

We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your items had a lead time of 3-7 business days before item would be available to ship. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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Usually revzilla is great, but for OEM parts, shipping from the west coast when there are plenty of warehouses with the same stuff on the west coast? So what should have taken 2 days to ship took over a week. Next time I need OEM parts in a hurry I will shop local.

Date of experience: November 11, 2025
Kimberly E. RevZilla Rep
4 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Tennessee
1 review
0 helpful votes
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I have had nothing problems with RevZilla since the first purchase I made when I got my motorcycle. Currently speaking I am being refused the ability to purchase (and so is anybody in my whole family) due to an misunderstanding that resulted in a dispute being filed that is a whopping $50. It has been canceled but as these things take time to process, it's going to take up to 75 days for them to receive the info I have offered to pay them the $50 I have tried to negotiate just to use my account because I slid out on my bike and compacting my helmet and ripped my gear up. I'm fine but I need new gear. I'm a daily commute driver. They refuse to let me pay the $50 they will not let me purchase new gear even under my old ladies account that's not associated just because there's something they can connect two with so I'm currently riding around with ripped up destroyed gear and a wrecked helmet driving 100 miles a day all over a $50 dispute that's been canceled. I'm not a rich man. I have a family two kids. I'm a 1099 employee when I have take it loan my aunt uncle cosign with me and I pay it and that's how this all started my uncle forgot about a transaction that he authorized because I didn't have the cash at the time and I paid him back the following Friday and due to that he filed a dispute and now I cannot replace my riding gear and they will not do anything to work with me to deal with the situation because I'm not perfect and rich.

Date of experience: November 11, 2025
Kimberly E. RevZilla Rep
4 months ago

We’re sorry to hear about your frustration. Once a dispute — or in your case, three disputes — is filed with a payment provider such as Visa, MasterCard, or PayPal, we’re unable to process new orders until the matter is fully resolved by the bank or payment processor. Unfortunately, this process is outside of our control and may take several weeks to complete.

We take accusations of fraud against our company very seriously and value the strong reputation we’ve built with our customers. Even when disputes are filed in error, they automatically trigger restrictions that prevent us from accepting new transactions. Posting public reviews like this, after we’ve made multiple attempts to explain and assist in resolving the issue, only further damages that reputation.

Once all disputes have been resolved or withdrawn, we’ll be happy to revisit the status of your account.

Maine
1 review
0 helpful votes
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Perfect experience
November 21, 2025
Updated review

The support I received was extremely good and friendly and helpful and the product I received was above my expectations. I got a pair of foot pegs for my R 12 BMW and they are extremely well-made. Very happy with the entire experience.

Date of experience: November 11, 2025

Call for help and someone was right there to help me...
November 6, 2025
Previous review

Call for help and someone was right there to help me right away very friendly and helpful. I appreciate it. Thank you.

Date of experience: October 27, 2025
Washington
1 review
0 helpful votes
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Windscreen
November 21, 2025

It looks better on the bike than I thought it would. Didn't know if would fit at first and really didn't want to waste my own time if it didn't. So I messaged them for more specific details which was very helpful. It fits and went in easy. Took me about 30 minutes to install.

Date of experience: November 10, 2025
Colorado
1 review
0 helpful votes
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Alpinestars Bogota pro jacket
November 20, 2025

As always, super easy to order through Revzilla, especially with the online product reviews helping to choose the right options. I also had the opportunity to try the jacket on in the Revzilla store as well before purchasing. The jacket is great, really good quality and is exactly what I had wanted.

Date of experience: November 10, 2025
Florida
1 review
0 helpful votes
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Revzilla Purchases
November 20, 2025

I really like using Revzilla. But because of my mailing address I don't always get my packages. I wish they had a local store so I could return items if it's not what I expected. Then I would use Revzilla even more.

Date of experience: November 10, 2025
Oregon
1 review
0 helpful votes
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Excellent!
November 19, 2025

Every item i have purchased through revzilla has been exactly what i needed and shipped fast and customer support is bar none the best! Both friendly and knowledgeable staff with the right answers every time even with not so common questions they where able to help they stand right behind their products.

Date of experience: November 9, 2025
Florida
1 review
0 helpful votes
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Good Non-OEM Replacement Spring
November 19, 2025

Ordered Drag Specialties replacement jiffy stand spring for my '04 Road King, and it arrived in a timely manner. Installation was not as simple as some YouTube videos made it seem, but once I got it on, it worked perfectly. When I need a new spring, I'll certainly order from RevZilla.

Date of experience: November 9, 2025
Florida
1 review
0 helpful votes
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Order arrived next day
November 19, 2025

Ordered tires for my Honda Goldwing. Placed order on Tuesday, got the tires Thursday, got them installed Friday. Tires are perfect. Can't get much better service than that.

Date of experience: November 9, 2025
District of Columbia
2 reviews
0 helpful votes
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Revzilla Fantastic
November 19, 2025

Fantastic website super easy to use & navigate. Amazing customer service & tech support.
Super easy check out with many payment options as well many discount opportunities with
Account setup. All around great experience and stores great in person experience. Great team of people.

Date of experience: November 9, 2025