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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,058 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Lotsa choices, knowledgeable staff
September 20, 2024

For helmets and boots, these guys pretty much gotcha covered, good stuff, too

Date of experience: September 10, 2024
Georgia
1 review
0 helpful votes
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Lots of good reviews, detail around fit which I appreciate. I've encountered issues with sizing accuracy before with buying apparel online.

Date of experience: September 10, 2024
Michigan
1 review
0 helpful votes
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Review
September 20, 2024

Not an overral great experience. Online my merchandise said it would ship out in 24 hours didnt ship out until almost a week later. I called first time associate lied said he would email me info later. Never received email. Called again got another rep she helped me get clarity on my order also followed up with me via email a few times.

Date of experience: September 10, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Utah
1 review
0 helpful votes
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Amazing experience
September 20, 2024

I was blown away with how quickly my order was processed, shipped, and arrived at my house. Not only was it the best price I could find on the tires I needed for my bike, but everything about the process was smooth.

Date of experience: September 10, 2024
Kansas
1 review
0 helpful votes
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Fuzzy fingers
September 20, 2024

The gloves are nice, however I wouldn't buy again. The fingers get really fuzzy after a few uses from putting the gloves on due to the velcro. It is a bad design. My friend bought the leather one's due to this problem.

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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Some hesitation, but still Revzilla
September 20, 2024

I haven't shopped much at Revzilla since they were acquired by Cycle Gear, but the time for updated gear was upon me so in I went. My fears were unfounded. Everything that made Revzilla great in the past was still there, including more variety and a great return policy.

Date of experience: September 10, 2024
Oklahoma
1 review
0 helpful votes
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Easiest site for everything i needed, comparable prices, fast shipping and great customer service.

Date of experience: September 9, 2024
Oregon
1 review
0 helpful votes
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Great job
September 20, 2024

Order processing was great. You guys always do a good job there. I had a few issues with FedEx, but it's finally here and I'm very happy! Thanks!

Date of experience: September 9, 2024
Florida
1 review
0 helpful votes
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Quick and painless is how I would describe my shopping experience!

Date of experience: September 9, 2024

Found my first helmet again great shopping!
September 8, 2024
Previous review

Found my first helmet again great shopping!

Date of experience: August 29, 2024
Maryland
1 review
0 helpful votes
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The customer service really does make the difference
September 19, 2024
Updated review

Customer service is awesome. Everytime I've had to exchange or return something it has been effortless

Date of experience: September 9, 2024

Simple to use
July 4, 2024
Previous review

Simple to use

Date of experience: June 24, 2024
New Jersey
1 review
0 helpful votes
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Super fast and easy!
September 19, 2024

As someone who had no idea how to find what I was looking for, revzilla made it super easy to navigate and find the part I was looking for. The part even came quicker than I expected, and I received stickers and a coupon as extras which was super sweet.

Date of experience: September 9, 2024
Colorado
1 review
0 helpful votes
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Zilla bucks!
September 19, 2024
Updated review

Have always had really good luck with Revzilla. Would recommend to anyone.

Date of experience: September 9, 2024

Super easy
September 16, 2023
Previous review

Super easy

Date of experience: September 16, 2023
Illinois
1 review
0 helpful votes
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I placed my online order knowing I would get a great price and fast shipping. I was not dissappointed.

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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Procircuit Boost for the KX112!
September 19, 2024
Updated review

Great deal and super easy fit on a KX112 woods bike for my daughter - more lowdown/midrange power - excellent upgrade!

Date of experience: September 9, 2024

Thanks
November 27, 2023
Previous review

Thanks - easy experience!

Date of experience: November 27, 2023
Wisconsin
1 review
0 helpful votes
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Icon AirForm
September 19, 2024

It had been a few years since I purchased anything from Revzilla. I was in the market for a new helmet. As for the purchasing experience, it went very smoothly and my new helmet arrived a day earlier than expected and in perfect condition. I had tested the exact helmet in person at a local dealership, so I already knew what to expect.

Date of experience: September 9, 2024
Ohio
1 review
0 helpful votes
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Easy and reliable
September 19, 2024

I order from here bc people leave pictures on reviews and their return services..

Date of experience: September 9, 2024
Missouri
1 review
0 helpful votes
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Nascar style tire deluvery
September 19, 2024

Ordered tires on a Sunday evening and they were sitting by my porch on Tuesday by 2 pm. Order was correct and at a good price. Will definitely use RevZilla for further purchases.

Date of experience: September 9, 2024
Maine
1 review
0 helpful votes
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Easy transaction
September 19, 2024

Fair price with the product quality that I expected. Quick turn around, no issues

Date of experience: September 9, 2024
District of Columbia
1 review
0 helpful votes
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Products are not high quality.
September 19, 2024
Updated review

The motorcycle cover I purchased started ripping in less than 1 week.

Date of experience: September 9, 2024

Products came soon and were packaged well. The motorcycle cover I ordered was a bit too big. It would've been helpful if sizing was more specific. The description stated that a size "Medium" fits sport bikes but was big for mine.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Excellent Customer Service
September 19, 2024
Updated review

Item arrived damaged, callee customer service and the provided return label promptly and promptly shipped out a replacement after receiving my returned item.

Date of experience: September 9, 2024

Flawless Transaction
July 7, 2024
Previous review

Items arrived promptly and well packaged. Smooth transaction overall, as usual.

Date of experience: June 26, 2024