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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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New back tire 25 years later
December 11, 2025
Updated review

I ordered for my 2000 Softail Harley deuce I ordered from revzilla ordering was fast delivered quick had in 2 days very easy to place order great selection of everything thank you so much.

Date of experience: December 1, 2025

Order was easy I have been waiting for these tires...
November 30, 2025
Previous review

Order was easy I have been waiting for these tires as they were not in stock for months.

Date of experience: November 20, 2025
Maine
1 review
0 helpful votes
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Ordered my wife a helmet during peak holiday shopping and it still arrived quickly, in perfect condition, and was exactly what I had hoped. Will 100% be ordering from Revzilla again in the near future. Just waiting for them to have the Akra exhaust in stock that I want for my 25 z900.

Date of experience: December 1, 2025
Alaska
1 review
0 helpful votes
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Sizing way off.
December 11, 2025

Hello so I bought a new 2xl answer helmet. I currently have a xl answer helmet and its a little tight. The one I ordered (2Xl) is notably smaller. I was going to return the helmet but my son had ordered from a competitor and they failed to ship the order. He tried on thr helmet and its a perfect fit for him. My son wears a size large helmet. Helmet looks great though and my son is very excited.

Date of experience: November 30, 2025
Kimberly E. RevZilla Rep
4 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New Zealand
1 review
0 helpful votes
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Fantastic
December 11, 2025

We ordered baffles for our Harley. We live in New Zealand and are coming to Texas for Xmas.

The order was delivered to our daughter's place so quickly! We are thrilled with the ease of the website and the excellent delivery time.

Date of experience: December 1, 2025
Wisconsin
1 review
0 helpful votes
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Cycle Cover
December 11, 2025
Updated review

Found a very good selection. Decided on my choice based on needs and features. Got $20 off unexpected at checkout. Order arrived in a very timely manner. SUPER EXPERIENCE! BE

Date of experience: November 30, 2025

Great selection of covers
November 30, 2025
Previous review

Great selection of covers. Found what appears to be what I'm looking for in the size I need. Even got $20 ZillaCash given to help reduce overall cost. THANKS!

Date of experience: November 19, 2025
California
1 review
0 helpful votes
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Triumph 675R shift rod
December 11, 2025

Found the part I'd been looking for everywhere, from the dealer it was
$ 600.00 more & no longer in production
& I received it in 3 days less than expected.

Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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I have an '06 Honda Shadow Sabre that needed to have it's rectifier and stator replaced. In doing this job, I noticed a few, other bolts, etc. missing from my ride along with the gaskets that needed to be replaced as part of the job. I ride my bike two to three times a week for work/appointments and so found the shipping updates very helpful!

Date of experience: November 30, 2025

...
November 29, 2025
Previous review

... great, parts diagrams!

Date of experience: November 19, 2025
California
1 review
0 helpful votes
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I bought tires.
December 10, 2025

I selected tires on the web site, paid for them, Revzilla shipped them quickly, I put them on and can confirm they are round as expected and I can ride the bike. Thank you Revzilla.

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Do not trust the 2 day shipping
December 9, 2025
Updated review

RPM subscribers are supposed to get 2 day shipping. 4 out of 5 orders have not shown up in 2 days. The fed ex labels are standard ground shipping, not second day. If the whare house that it is coming from is far away, you will not get it in 2 days

Date of experience: November 29, 2025
Kimberly E. RevZilla Rep
4 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Not impressed with phone support, not very knowledgeable
November 1, 2025
Previous review

Not impressed with phone support, not very knowledgeable

Date of experience: October 21, 2025
Texas
1 review
0 helpful votes
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Great company with good inventory
December 9, 2025

I was looking for a specific carb kit for oldere bike and no one had it but revzilla did so respect for that. Will buy more from them

Date of experience: November 29, 2025
Pennsylvania
1 review
0 helpful votes
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Free stickers
December 9, 2025
Updated review

I received a $10 gift of Revzilla dollars. I didn't need anything in particular (well I want some boots but I'll get them later) so in order to use these dollars before they disappeared, I ordered some reflective stickers to apply to my motorcycle. They came quickly and will be useful to make the bike more visible.

Date of experience: November 29, 2025

Quick and easy yep
November 28, 2025
Previous review

Quick and easy yep

Date of experience: November 17, 2025
Missouri
1 review
0 helpful votes
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The purchase was easy and no problems. The buttload of emails I received from the one single purchase has shown me never to do business with this company again.

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Top of the Mountain
December 9, 2025

Did not know where my phone was and Scott the mgr contacted me to say he had my phone, life saver.
Shopping here at the Costa Mesa Store is always a memorable experience it is not what I buy but why I buy what I end up with. If there are 200 jackets then Scott will find the Perfect one for me because he asks the right questions and with his amazing brain like a living Chat GPT. I want to shop here even when I do not need anything because I always find something to improve my life and the safety of it. His crew are also so very experienced and super cool. I came in from the rain and when I was looking around one of them was cleaning and polishing my helmet and air drying it! My riding experience is great everyday because of this Revzilla Costa Mesa shop and all its employees. If I was rich I would like to buy them all their dream motorcycle thats how much I love my experiences here. Thanks a lot you guys

Date of experience: November 28, 2025
Texas
1 review
0 helpful votes
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Got what I needed
December 9, 2025

It's annoying that there are multiple sites of the same thing such as cycle gear but they are separate. However there are a few items that revzilla had the other didnt and somehow was able to get a better discount for the few items that they both had. It worked out for me overall and i had no issues.

Date of experience: November 28, 2025
El Salvador
1 review
0 helpful votes
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Thanks for shipping fairly to PR
December 8, 2025

Revzilla is the only online retail website outside of amazon that I use and trust. Thanks for always having great customer service, prices and for shipping to Puerto Rico for a fair rate. That truly makes my life so much better. Keep up the awesome work on Youtube!

Date of experience: November 28, 2025
Texas
1 review
0 helpful votes
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Parts for 2014 Goldwing Valkyrie
December 8, 2025

Parts easy to fine and order. Correct parts delivered on date projected.
Note: For these minor Honda OEM parts Revzilla was approximately 15% higher than Partzilla.

Date of experience: November 28, 2025
Illinois
1 review
0 helpful votes
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BMW GS Rallye GTX jacket and pants
December 8, 2025

EXCELLENT, as always! Revzilla had my sizes in stock, and the sale price was fantastic. Everything arrived in the usual rapid fashion, packed very carefully.

Date of experience: November 17, 2025
California
1 review
0 helpful votes
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Love the variety
December 8, 2025

Getting my first bike so I have been working on getting all my gear. A friend recommended RevZilla so I went and checked it out. About 85 % of my stuff has come from RevZilla and I haven't been disappointed yet.

Date of experience: November 27, 2025
Alabama
1 review
0 helpful votes
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Convenient, fast source for OEM parts
December 6, 2025
Updated review

Revzilla is of course best known for aftermarket parts, tires, and gear. But the OEM parts department is a hidden gem, and very convenient, with fast shipping (when parts are in stock) and reasonably accurate estimates of availability timing when not.

Date of experience: November 26, 2025

Flawless and fast as always!
November 25, 2025
Previous review

Flawless and fast as always!

Date of experience: November 15, 2025
South Carolina
1 review
0 helpful votes
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The parent company, Comoto Holding, is complacent in allowing Revazilla and JP cycles to conduct false advertisement. Furthermore, they hire "leaders" like Dean for JP cycles who would rather be combative than helpful when dealing with an upset customer because of the LIES the company is conducting.

I have receipts.

1. JP. Offering a hoodie in a photo then sending the wrong one MULTIPLE TIMES, but Dean sad it's going to continue to happen. Hope that line was monitored and recorded. High hopes that they'll get a 1000 dollar order right if they can't even get a 50 dollar order right.

Next, Rev. Why do we advertise ships in 24 hours, again I have receipts, on items that you drop ship and don't actually ship? I paid for next day shipping because of how you advertised and item and made it appear it would arrive. This is deceptive and you know it.

Companies who practice excuses and dishonesty are not worth spending money on.

Horrible and you need to do better.

Date of experience: November 25, 2025
Kimberly E. RevZilla Rep
4 months ago

Thank you for taking the time to share your experiences with JP Cycles and RevZilla. I sincerely apologize for the frustration and inconvenience you’ve faced.

Regarding your JP Cycles orders, I understand how disappointing it is to receive the wrong item multiple times. It appears there may be an inventory issue in our fulfillment center or an error in our website description. We are actively investigating this to resolve the issue, and I sincerely apologize—it was not intentional.

For RevZilla, I completely understand your concerns regarding shipping times. We are working to ensure our listings and shipping information are accurate so this does not happen in the future.

Thank you again for your feedback and for giving us the opportunity to address these issues.