Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,469 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Tricia Y.
Unfollow Tricia Y.
Share Review
Report Review

Terrific Customer Service!
January 7, 2025
Updated review

Seller responded quickly and courteously to my request, and when original item wasn't available, led me to next best. He even threw in a little bonus! I'd definitely reach out to Revzilla again!

Date of experience: December 17, 2024

Great service!
December 27, 2024
Previous review

Great service!

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
Follow Jordan Q.
Unfollow Jordan Q.
Share Review
Report Review

Awesome backpack
January 7, 2025
Updated review

This backpack is great quality and the zippers are solid when it is packed full.

Great design and comfortable for a small day pack. Love it.

Date of experience: December 27, 2024

Every experience great so far including returns and...
November 23, 2024
Previous review

Every experience great so far including returns and value of RPM!

Date of experience: November 13, 2024
Indiana
1 review
0 helpful votes
Follow Alex A.
Unfollow Alex A.
Share Review
Report Review

Wow!
January 7, 2025

I've shopped on "other" websites and none of them can amount to the sheer perfection of RevZilla! Their site is super easy to navigate and the shipping speed is unparalleled! This is the only online company I shop with anymore when it comes to my bike!

Date of experience: December 27, 2024
Ohio
1 review
0 helpful votes
Follow Frank E.
Unfollow Frank E.
Share Review
Report Review

RevZilla is the best
January 6, 2025
Updated review

Fast and reliable. I knew what I wanted and they had it in stock.

Date of experience: January 10, 2025

Reveille is the best
April 28, 2024
Previous review

Reveille is the best.

Date of experience: April 18, 2024
Oregon
1 review
0 helpful votes
Follow Jeff Q.
Unfollow Jeff Q.
Share Review
Report Review

Got the tires I ordered quickly and accurately.
They have a great selection too!

Date of experience: January 7, 2025
Illinois
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Easy and fast
January 6, 2025

Ordered the fender eliminator kit for my fiances bike, original shipping said it would be here on Christmas eve and it was here by the 18th. Definitely would buy from here again!

Date of experience: December 27, 2024
Rhode Island
1 review
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Share Review
Report Review

Santa works at RevZilla
January 6, 2025
Updated review

Honestly, I don't know which order I'm reviewing as I have had two, but I can say the same for both. Got tires for one son and heated gloves for the other. Found both items easily, lucky me they were on good sale, and incredibly fast shipping. RevZilla was really on it's game this holiday season! Both sons were very happy.

Date of experience: December 27, 2024

Exactly what I was looking for, even had a discount,...
June 27, 2024
Previous review

Exactly what I was looking for, even had a discount, lowest price.

Date of experience: June 17, 2024
Ohio
1 review
0 helpful votes
Follow Christopher A.
Unfollow Christopher A.
Share Review
Report Review

Chris
January 6, 2025

I found the part online and even had a video of part assembly on site

Date of experience: December 26, 2024
New Mexico
1 review
0 helpful votes
Follow FL Y.
Unfollow FL Y.
Share Review
Report Review

Exactly as ordered, quick shipping
January 6, 2025

Ordered then realized i auto entered wrong address, called cs, they straightened it right out and it shipped and arrived quickly.

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
Follow Dennis Z.
Unfollow Dennis Z.
Share Review
Report Review

Great website, super fast shipping
January 6, 2025

Website was easy to navigate and gave all the information I needed to make an informed purchase. I opted for the 2 day shipping and got it a day earlier than expected. Highly recommend Revzilla!

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
Follow Jessie Z.
Unfollow Jessie Z.
Share Review
Report Review

Shad trunk and bracket
January 5, 2025

My experience with revzilla was excellent as usual, The shipping was very fast, Thanks

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Gregory K.
Unfollow Gregory K.
Share Review
Report Review

Great service, great product!
January 5, 2025

Web site was easy to navigate,
Placing the order was smooth,
Delivery was quick!

Date of experience: December 21, 2024
North Carolina
1 review
0 helpful votes
Follow Hank Q.
Unfollow Hank Q.
Share Review
Report Review

Fast and efficient.
January 5, 2025

Easy peazy. Delivered quickly after ordered. I found exactly what I was looking for in the online catalog.

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
Follow Chris K.
Unfollow Chris K.
Share Review
Report Review

I have shopped with Revzilla a few times now and never had any issue. I love Revzilla as a company and i trust buying from you guys as you offer easy returns. BUT this time my package was 4 DAYS LATE with zero updates for over 3 days. I placed my order on 12/12/24, with a delivery date of 12/20/24 but my package did not arrive until 12/24/24. You guys should really consider changing shipping companies, as Fedex has begun to garner a really, REALLY BAD reputation of being extremely unreliable. Even Fedex's customer service has gotten worse as they offer NO options for help or even TRY to assist anyone who calls in. There have even been Fedex drivers caught on video simply throwing packages in their trucks away or dumping them on the side of the road. Every day i see new posts on social media about fedex "delivering" packages to the wrong house, street, town and even STATE. Even my local Post Office has been having issue with Fedex claiming they "attempted" delivery when they never did and prior to my package arriving they had not seen a SINGLE fedex driver for nearly a week. Right now Fedex has the worst reputation of them all. Id rather you guys consider using UPS or even DHL would be a better choice. As Fedex's bad reputation COULD cause Revzilla's reputation to become worse. And personally, i do NOT think that Revzilla should suffer due to Fedex's bad management and even worse service.

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Always helpful regarding sizing
January 5, 2025

Chat help was awesome. Order all my stuff from you guys! Love the products, selection, and staff :)

Date of experience: January 9, 2025
Maine
1 review
0 helpful votes
Follow MICHAEL M.
Unfollow MICHAEL M.
Share Review
Report Review

Bought a Gift Card for Christmas
January 5, 2025

It was painless, and arrived to the recipient in timely fashion!

Date of experience: December 25, 2024
California
1 review
0 helpful votes
Follow Steven J.
Unfollow Steven J.
Share Review
Report Review

As Advertised
January 5, 2025

AS Advertised. I want to give you a good rating but I do not want to write a novel.

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
Follow Ralph P.
Unfollow Ralph P.
Share Review
Report Review

Great service and fast delivery!
January 5, 2025

I couldn't find the vest I was looking for on other sites and Revzilla had it in stock and shipped the next day

Date of experience: December 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow CHARLES V.
Unfollow CHARLES V.
Share Review
Report Review

A+
January 4, 2025

Fast shipping great product selection best prices.made great xmas gift. My son was super happy. Can't wait to wear his new helmet.

Date of experience: December 25, 2024
Maryland
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Easy peasy lemon squeezy
January 4, 2025

The book I ordered came in excellent condition, my damage even from shipping.

Date of experience: December 24, 2024