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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,152
quality
11,994
This company responds to reviews on average within 4 days

Instant Feedback

137,936 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Fast and easy
February 21, 2025

Easy navigation on the website. Purchase was processed fast. Delivery was earlier than expected. Packing was secure with no damage to product. Also the option of payment with Venmo was so helpful.

Date of experience: February 25, 2025
Maryland
1 review
0 helpful votes
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Great site. Great Customer Service
February 21, 2025
Updated review

I've had to return a few vests to find the right one. The customer support from the site is great.

Date of experience: February 11, 2025

Good customer service support
February 17, 2025
Previous review

Good customer service support

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Fast and outstanding service
February 21, 2025

Never heard of RevZilla before. Was looking for a nice heated vest. Tried half a dozen other companies everybody was out of stock RevZilla had what I needed it was a very easy painless procedure highly recommended

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Okay, but could have been better.
February 21, 2025

Ordered a set of boot straps and the wrong color was sent. They will work for my son's boots, so not a total loss.

Date of experience: February 10, 2025
Kimberly E. RevZilla Rep
over a year old

We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us! We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Maryland
1 review
0 helpful votes
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First time buyer - Highly recommend!
February 20, 2025

I found Revzilla to have a good assortment of products at a reasonable price. Quick shipping and delivery was a great bonus!

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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There's a reason bikers choose revzilla
February 20, 2025

It's just that good. It's easy, it's super informative AND it's unbiased.

Date of experience: February 21, 2025
District of Columbia
1 review
0 helpful votes
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SUPER FAST shipping!
February 20, 2025

These guys don't mess around. I got my bike parts the next day! I could not believe it. I wish everyone else was as good as Revzilla! Thank you for being awesome!

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Ordering was straight forward, tracking was accurate. Nothing was damaged when it arrived.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Helmet Shields and Parts
February 20, 2025

Easy to do business with and quick shipping.
Highly recommended

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Best online gear store out there!
February 20, 2025

Very pleased with the turnaround time and customer service on returns.

Date of experience: February 10, 2025
Ohio
1 review
0 helpful votes
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Helmet is great!
February 20, 2025

Good fit, I like it. I think it's almost as good as the carbon fiber star helmet. Not much of difference in weight. Much more affordable.

Date of experience: February 10, 2025
Texas
1 review
0 helpful votes
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Fast smooooo trans
February 20, 2025

Would use service again.easy to use site.lots. To pick from

Date of experience: February 9, 2025
Texas
1 review
0 helpful votes
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Grips = good
February 20, 2025

Well, let's see, these are grips. OEM grips are pretty lame. These are not lame. They are squishy, but not too squishy. Just the right amount of squishyness. Numb hands are bad and these grips might help that (unless you're holding on for dear life, and then, no amount of squishyness will help. So in conclusion, these are not lame grips…..

Date of experience: February 9, 2025
Arkansas
1 review
0 helpful votes
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Just what the Dr ordered
February 20, 2025

Great product and great service. I will say I would take half a star away from the manufacturer due to I really wanted a gold lense for this helmet but no fault of revzilla so can't take anything from them. Thanks revzilla as always for great service.

Date of experience: February 9, 2025
North Carolina
1 review
0 helpful votes
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No surprises
February 20, 2025

Quadlock is a high quality product. It would be nice if they included a longer clamp screw.

Date of experience: February 9, 2025
California
1 review
0 helpful votes
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Ready for the rain my rides
February 19, 2025

Fits great and material is solid…haven't rode in the rain yet but I have no doubts about the quality

Date of experience: February 9, 2025
North Carolina
1 review
0 helpful votes
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Fast shipping
February 19, 2025

Accurate and fast shipping. It took no time for the tire to get here.

Date of experience: February 9, 2025
Minnesota
1 review
0 helpful votes
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It was ok
February 19, 2025

I had to go to multiple sites to get the accessories for my bike fore what I was doing.

Date of experience: February 9, 2025
Virginia
1 review
0 helpful votes
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Automatic "go to" site for my ZX-14R parts
February 19, 2025
Updated review

Ordered rear fender delete kit, easy install and quality product.

Date of experience: February 24, 2025

Always have my parts in stock and quick delivery
July 19, 2024
Previous review

Always have my parts in stock and quick delivery

Date of experience: July 9, 2024
Massachusetts
1 review
0 helpful votes
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Great product, superior customer service.
February 18, 2025
Updated review

I ordered the Kuryakyn extended brake pedal. Unfortunately the next day Canada's mail system went on strike. I received an email from the delivery company saying my order was being returned to sender. I waited a few weeks and contacted RevZilla's online system and they were extremely helpful. Within 2 or 3 days I had a complete refund onto my card. A few weeks later the strike was settled and I re-ordered. Less than a week later I had my package, this time however, it was sent via a courier company, bypassing Canada Post.

Date of experience: February 8, 2025

Smooth and easy
December 7, 2024
Previous review

Smooth and easy

Date of experience: November 27, 2024