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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,057 reviews

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California
1 review
0 helpful votes
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Products are fine, babysit your return
February 24, 2025

Ordered a non-folding ramp instead of a folding ramp, Revzilla was great on issuing RMA and return label. Posting return credit took a few phone calls; long after expected credit should have been posted, customer service didnt know what was going on in that regard,
It took separate emails to get credit posted. So, one star on returns.

Date of experience: February 14, 2025
North Carolina
1 review
0 helpful votes
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Awesome
February 24, 2025

Easy to navigate website, found what I needed, ordering process was quick and simple, item arrived in a decent amount of time. No complaints here!

Date of experience: February 14, 2025
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Ohio
1 review
0 helpful votes
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Incredibly fast shipping
February 24, 2025

Will definitely be ordering more parts, I do feel as though I need to do a lot of research to make sure I'm ordering the right thing but I got exactly what I expected and look foward to customizing my bike more

Date of experience: February 14, 2025
New Mexico
1 review
0 helpful votes
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Easy online experience.
February 24, 2025

Great deals. Easy to find info. Parts are for my bike specifically, and fit well.

Date of experience: February 15, 2025
Argentina
1 review
0 helpful votes
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Accurate transaction
February 24, 2025

Very good overall experience fast. The product was as expected

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Quick response
February 24, 2025

Quick and easy got my order next day very unexpected thank you

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Great service fast shipping
February 24, 2025

Received my items ordered within a week. Thank you, will be returning to your website for more items.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Wrong helmet delivered
February 24, 2025

I think I received the wrong helmet. I ordered a sedici strada 3 carbon helmet & i received a scorpion exo convert fx carbon helmet

Date of experience: February 28, 2025
Indiana
1 review
0 helpful votes
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I want to take the time to thank RevZilla for their speedy shipping, good customer service, and offering a discount to public service personnel. You carry fantastic products and I will be a repeat customer as well as advocate for you. Thanks again!

Date of experience: February 13, 2025
Delaware
1 review
0 helpful votes
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Good Customer Service/Easy Returns
February 23, 2025

I recently ordered riding pants that didn't fit. The return process was easy. It made me feel comfortable to order a different pair from Revzilla, that actually did fit. It took some of the worry out of an online clothing purchase. Thx!

Date of experience: February 13, 2025
Virginia
1 review
0 helpful votes
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Great
February 23, 2025

Cathy K. Helped me with a shipping question which made my experience much better!

Date of experience: February 24, 2025
Wisconsin
1 review
0 helpful votes
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Exceptional Service and Products
February 23, 2025

I have been a RevZilla customer for years. As much as I'd like to patronize my local dealer for accessories, the prices and service they offer can't match RevZilla! My recent purchase was an HJC helmet. I have a huge head (5XL helmet size) and it was impossible to find one locally. I ordered a helmet and it arrived quickly - within 5 days. Sadly, it didn't fit as expected so it needed to be returned. I requested a return authorization (which was easy to do) and sent the initial order back while simultaneously ordering another model of the same size. It arrived just as fast as the first, and the returned helmet was quickly credited to my card. The product videos on the site are incredibly detailed and thorough, leaving no questions unanswered. These folks know their stuff and they understand the needs of all types of riders!

Date of experience: February 13, 2025
Arizona
1 review
0 helpful votes
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New tires!
February 23, 2025

Revzilla is quick and easy and everything was as expected.
Thank you Revzilla!

Date of experience: February 24, 2025
Virginia
1 review
0 helpful votes
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Shipping weirdness but good stuff
February 23, 2025

They shipped three tiny screws in separate packages one time it was a small box that was way bigger than the screw and then i got two separate plastic envelopes. Imo not ideal, id rather just get one package.

Date of experience: February 13, 2025
Nebraska
2 reviews
1 helpful vote
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Ordered it. Shipped. And arrived in perfect condition. Thanks. Excited for spring.

Date of experience: February 12, 2025
Colorado
1 review
0 helpful votes
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Had exactly what I needed.
February 22, 2025

Easy to order on line and the store had exactly what I needed.

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Awesome service!
February 22, 2025

RevZilla did a great job! The shipping was quick with tracking number. I love that not only I can see it from my self but also RevZilla will send me an update through my email! Customer service are incredibly good. Definitely my favorite store overall!

Date of experience: February 12, 2025
Nevada
2 reviews
0 helpful votes
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Order Alpinestars boots and they shipped the next morning. I received them 3 days earlier than what shipper said. Great product with fast and efficient service.

Date of experience: February 12, 2025
Georgia
1 review
0 helpful votes
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Flo foot pegs
February 22, 2025

Foot pegs look and feel like quality items. Only reason not at 5 stars is I feel they should come with new cotter pins

Date of experience: February 12, 2025
Idaho
2 reviews
0 helpful votes
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It was was easy peasy.
February 22, 2025

The site was easy to navigate. The products were displayed nicely on the page. And looked the same when they arrived. I was very pleased. I will purchase from them again.

Date of experience: January 29, 2025