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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,066 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Plazma rod filler lights
March 16, 2025

Great product and easy installation I love the way these lights look. I also like the strobbing effect with strobe module

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Great tire at a good price!
March 16, 2025

The item was in stock and was delivered in just a couple days.

Date of experience: March 7, 2025
California
2 reviews
0 helpful votes
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Easy buying the product I was looking for. Thank you guys. Shipping was very fast and package was secured properly

Date of experience: March 19, 2025
Colorado
1 review
0 helpful votes
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Very helpful
March 16, 2025

I had an issue getting a credit from a previous order. When I called, a person actually answered (a rarity these days) and helped figure things out for me. Very good customer service. Thanks

Date of experience: March 5, 2025
Mexico
1 review
0 helpful votes
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Ban quality shield
March 16, 2025

The helmet is nice but the shield has cheap finish. It look like cut with scissors..

Date of experience: March 5, 2025
California
2 reviews
0 helpful votes
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All Good
March 16, 2025

I got exactly what I ordered. Unfortunately the riding boots did not fit. They are on the way back. But I am happy and will be back to shop here.

Date of experience: March 5, 2025
New Mexico
1 review
0 helpful votes
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Easy as usual
March 16, 2025

Easy as usual received what was ordered neither pant fit properly, return was easy on their way back

Date of experience: March 17, 2025
Puerto Rico
1 review
0 helpful votes
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Great for comparing
March 16, 2025

Its very easy to compare all the products available and prices are really competitive!

Date of experience: March 19, 2025
Kansas
1 review
0 helpful votes
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Great experience
March 15, 2025

Site was easy to use and tue shipping was fast and no surprises. 10/10. Will use again

Date of experience: March 5, 2025
Kansas
1 review
0 helpful votes
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Great gear!
March 15, 2025

Great products, great prices, fast shipping and payment plan options

Date of experience: March 19, 2025
Illinois
1 review
0 helpful votes
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Good so far just wish there were a few more things on certain look-ups or more aftermarket company products.

Date of experience: March 16, 2025
Oklahoma
1 review
0 helpful votes
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It was good
March 15, 2025

I ordered a rear fender delete for my 2025 ninja 500 and the part came in just a few days and it was easy to install. The service was quick with fast delivery

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Not Acceptable
March 15, 2025

I paid extra for two-day delivery. My brakes were not delivered in two days. They arrived in four. The first day the order sat in your hands and nothing happened. By the time it got processed, even after I paid a premium price, it then got rolled into the ridiculous "weekend" and again, nothing happened. Not a word from you folks as to the why you screwed it up. I will not be purchasing another product from your sources and I will share my experience with all other riders in my sphere. (used to be a regular moto journalist and routinely interact with hundreds of other riders in all levels of participation) I look forward to sharing my story with all my friends. You guys run a shabby operation. In a competitive world of product sales and a market that is slow, at best, this is a very poor example of how a supposedly top notch company conducts its business.

Date of experience: March 5, 2025
Montana
2 reviews
0 helpful votes
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Solid pack with awesome features
March 15, 2025
Updated review

Easy shopping, helpful reviews and timely, reliable shipping!

Date of experience: March 16, 2025

Always easy and simple
April 3, 2024
Previous review

Always easy and simple.

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Great service
March 15, 2025

Didn't have any trouble searching for the product and purchasing was easier def shopping here again

Date of experience: March 5, 2025
Connecticut
1 review
0 helpful votes
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Buying a helmet on line is hard
March 15, 2025

I have never ordered from your site before. I just got off the phone with your customer service and they were super nice, friendly and patient. She answered all my questions and it put me at ease before i pulled the trigger on my new helmet. This has been a long time coming for me and I can't wait! So psyched you had this one on sale.

Yeah, so I got the helmet and it's beautiful. I try it on and I like it a lot, but I don't love it. I ordered it in the XL, because that's what I had before, but it felt a bit loose. I thought about it for a few days, watched a bunch of videos on other helmets and decided to return this helmet and get another helmet. I'm looking for something I can put an intercom system in and so I can listen to music, etc. After much consideration it looks like I'm going to go with the Arai Conair X I think it is. Expensive, but looks like a premium helmet and it will be quieter than the modular system.

Date of experience: March 19, 2025
Nevada
1 review
0 helpful votes
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Poor description, riding jeans
March 15, 2025

Sizing was way off. Description did not match product. Not a skinny jean guy.

Date of experience: March 5, 2025
Oregon
1 review
0 helpful votes
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Easy
March 15, 2025
Updated review

The website is set up to help me find what i need for my specific bike and get me down the road quickly with the right parts.
Thanks!

Date of experience: February 23, 2025

Easy to navigate site with all the info i need
May 9, 2024
Previous review

Easy to navigate site with all the info i need. Thanks!

Date of experience: April 28, 2024
Kentucky
1 review
0 helpful votes
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I purchased a set of Rizoma mirrors for 1 of my bike. I really wanted the black, but got the Thunder Grey instead because of the price difference. I plan to paint them black metallic.

Date of experience: March 5, 2025
Georgia
2 reviews
2 helpful votes
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Rev it Soft shell back protector
March 15, 2025

Product as described in stock quick delivery fit perfect after using sizing chart

Date of experience: March 5, 2025