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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,056 reviews

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Texas
1 review
0 helpful votes
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Perfect for hot weather!
March 17, 2025

This is a great jacket all year around where it gets down to 25°F (-4°C) and up to 100°F (38°C) the color I picked definitely picks up the heat but it stays cool when riding and has plenty of pockets for cold packs if need be. It's a awesome jacket!

Date of experience: March 6, 2025
New York
4 reviews
5 helpful votes
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As always great customer service
March 17, 2025

Good site, good options for riders. Good return policy. Recommended.

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
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Don't trust the receive by date.
March 17, 2025

Items ship in about 24-30 hours, the estimated delivery date looks good, but that delivery date is wrong. The estimated delivery date it based off when FedEx gets the package to your local USPS. Then it's another 1-2 days that's not included in the "receive by" daye for USPS to deliver the package. So the whole process is a bit slow considering they hand it off to USPS. Happens on every item I get from Revzilla.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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My number one choice
March 17, 2025
Updated review

REVZILLA is the best for a reason. Top notch. I received a coupon in my email and got free shipping on top of that, saving me some major dough. My new grips on my Harley Davidson feel awesome and I feel great knowing I got a sweet deal on them on top of that.

Date of experience: March 17, 2025

Log in was quick and easy
March 23, 2024
Previous review

Log in was quick and easy. Zillow cash was redeemed and I'm super happy about it.

Date of experience: March 13, 2024
Massachusetts
1 review
0 helpful votes
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Speedy
March 16, 2025

Products I ordered came quick. I have ordered there parts before.

Date of experience: March 6, 2025
Canada
1 review
0 helpful votes
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Poor quality
March 16, 2025

I'm used to Roland Sands products but this one is poor quality of protection.
I don't trust the elbows and shoulders protectors.
Furthermore they don't have a good fit.

Date of experience: March 6, 2025
South Carolina
1 review
0 helpful votes
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First time ordering from RevZilla. Especially like how they keep you informed with shipping updates.

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
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Fast and easy
March 16, 2025

Found the product I wanted, cylinder head covers for my BMW R1250R. Purchased fast, shipped fast. Installed easy! Look Great!

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Good
March 16, 2025

Got exactly what I ordered. No problem with ordering or receiving. Did what I needed to do.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Got great tires at a competitive price
March 16, 2025
Updated review

My tires arrived quickly and exactly as I needed. Tracking was right on and everything went smoothly

Date of experience: March 6, 2025

Refills has what I need for my motorcycles
March 10, 2025
Previous review

Refills has what I need for my motorcycles

Date of experience: February 28, 2025
Pennsylvania
3 reviews
0 helpful votes
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Mr happy
March 16, 2025

Revzilla price matched a helmet that I found elsewhere and I was very pleased. I've dealt with revzilla many many times and always received my order promptly and extremely happy with their customer service

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Cardo Packtalk Edge
March 16, 2025

I was a regular a few years ago and glad to be back. Never a problem with revzilla! This review is for revzilla, not the cardo unit. Their customer service is quick to answer any complaints or questions.

Date of experience: March 17, 2025
Washington
1 review
0 helpful votes
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It was nice and easy!
March 16, 2025

Very easy navigable menus. Great products all around. Helpful reviews

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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Held Glove
March 16, 2025

I purchased a new pair of Held Steve gloves, the old pair is 12 yrs old. They are a great fit and very comfy to wear in addition to providing great protection. They were delivered quickly. Thank you RevZilla!

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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Tires
March 16, 2025

Everything went great Thank you ---------------------------

Date of experience: March 6, 2025
Washington
1 review
0 helpful votes
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Everything greatexcept shipping
March 16, 2025

Everything was good but the shipping was horrible, fed ex needs to hire people who have some idea of the layout of this country, enough said, i was not happy with the shipping!

Date of experience: March 17, 2025
Nevada
1 review
0 helpful votes
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Great experience
March 16, 2025

Got my stuff to work on my Motorcycle on time. Shipping was fast and excellent.

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Great company
March 16, 2025

This company is always on point. Customer service is real people. You pick it, you buy it, you don't like it. You can return it you call.It's real people with real answers. Need I say more?

Date of experience: March 6, 2025
Oregon
1 review
0 helpful votes
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Good product, great company!
March 16, 2025
Updated review

I got 150 dollars worth of parts when I really needed it for free because of the zilla cash feature! Really neat because I needed the parts and they got here fast, I will be shopping on this site much more often!

Date of experience: March 6, 2025

Just got 150 bucks worth of free stuff cuz I didn't...
March 14, 2025
Previous review

Just got 150 bucks worth of free stuff cuz I didn't know I had that much in zilla cash lol, awesome site, will be buying from here more often!

Date of experience: March 4, 2025
District of Columbia
1 review
0 helpful votes
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Plazma rod filler lights
March 16, 2025

Great product and easy installation I love the way these lights look. I also like the strobbing effect with strobe module

Date of experience: March 5, 2025