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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,153
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,009 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Motorcycle Tires
March 30, 2025

I ordered two motorcycle tires from Revzilla and when they arrived one was a white walled tire. I did not want white walled tire, so when I contacted Revzilla of the problem, they indicated I chose the white walled. The only thing in the description next to the tire size was "WWW", unknown to my knowledge it means White Walled. It would have been nice if they indicated it was a white walled in the description or header, or anywhere. However the rear tire I ordered was exactly what I wanted. Shipping was extremely fast, had tires arrive in less then 2 days.

Date of experience: March 20, 2025
Michigan
1 review
0 helpful votes
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It's freaking AMAZING!
March 30, 2025

I got this walkie talkie/phone device for my nephew for his birthday because he has been talking about it since he got his motorcycle and he just LOVES it!

Your efficiency in handling everything is just beautiful, I was pleased at how fast between payment and delivery that he got his gift.
I will DEFINITELY be buying from your online shop again!

Date of experience: March 20, 2025
Indiana
1 review
0 helpful votes
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Excellent overall experience
March 30, 2025

Easy ordering, fast shipping, overall great shopping experience.

Date of experience: March 20, 2025
Massachusetts
1 review
0 helpful votes
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Very easy to use this website. I was replacing a helmet I had previously and found it very easily on the website.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Fast shipping great value!
March 30, 2025

Great product with super fast shipping. I will recommend and buy from again.

Date of experience: March 20, 2025
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Ohio
1 review
0 helpful votes
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Bought new super tech r boots, came used.
March 30, 2025
Updated review

I ordered these boots new in box expecting them to be as advertised. They showed up blemished with dirty bottoms (alpine star logo not white) and scuffs on the uppers and chips on the metal sliders. I really like the boots and fit well, but for the price paid I'm not impressed with the state of the product.

Date of experience: March 20, 2025

Promo codes don't seem to work sometimes
March 21, 2025
Previous review

Promo codes don't seem to work sometimes

Date of experience: March 11, 2025
Illinois
1 review
0 helpful votes
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Fit issues
March 30, 2025

Pit Boss Helmet Neck Curtain
Lower curtain ordered id about 1/2" longer than the original upper zipper
Not ideal

Date of experience: March 20, 2025
Kimberly E. RevZilla Rep
over a year old

We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!

California
1 review
0 helpful votes
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Reliable and efficient
March 30, 2025

Truly like making purchases from Revzilla. I like tier product reviews and find them extremely helpful.

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Fast
March 30, 2025

Got my order 2 days after purchase, order was correct and got email with tracking next day

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Ordered great quality Rev it boots and delivered fast. Unfortunately the toe won't fit under shifter. They are marred and unable to be returned. I donated to good will. $217 down the drain. Wish i glanced at customer reviews before buying. Learned the hard way.

Date of experience: March 29, 2025
Kansas
2 reviews
0 helpful votes
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I have had good luck with Revzilla. But this time was a disappointment.

Date of experience: March 20, 2025
Kimberly E. RevZilla Rep
over a year old

Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. We’ll share your comments with our Leadership Team to help us improve. If there’s anything more we can do to make things right, please don’t hesitate to reach out.

Virginia
1 review
0 helpful votes
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Great information
March 30, 2025
Updated review

I have used revzilla in the past the customer service is second to none. My most current order was hassle free and any questions I had were answered from the wealth of information on the site and help is always a call or click away. I highly recommend Revzilla to anyone.

Date of experience: March 20, 2025

Top notch customer service
September 12, 2024
Previous review

I ordered a helmet and got the wrong size spoke with customer service and they helped me through the return and exchange even got the new helmet to me overnight. I couldn't ask for a better experience.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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VStrom 650
March 30, 2025

Ordered Bark Buster hand guards for my 2023 VStrom 650 and received them well packaged and in a timely manner

Date of experience: March 15, 2025
Ohio
2 reviews
0 helpful votes
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Shipping
March 30, 2025
Updated review

Im a RPM member and with that you supposed to get two day shipping but for the parts that I ordered the two day shipping didn't seem to apply because it took over a week and a half to actually get the product so wasn't too happy about that. But I what I ordered wasn't to big of a deal on getting here fast.

Date of experience: March 20, 2025

Having OEM parts for my 1999 GSXR is why I enjoy shopping...
November 29, 2024
Previous review

Having OEM parts for my 1999 GSXR is why I enjoy shopping here.

Date of experience: November 19, 2024
Utah
1 review
0 helpful votes
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Hogwerkz halomaker
March 30, 2025

I received the headlight and the product was better than I expected it was way brighter than the oe headlight

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Awesome team!
March 30, 2025

I love shopping with RevZilla, they provide a wide range of products with detailed information which helps me make the best decision for what I need!

Date of experience: March 20, 2025
Wisconsin
1 review
0 helpful votes
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Almost too many options.
March 30, 2025

Almost too many options, had a hard time locating something that matched the look/style I was going for. I'm new to riding and all the gear ratings were nonsense and I had to open another window for advice. Sizing charts were perfect and everything fit correctly.

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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HJC Helmet purchase
March 30, 2025

Company was prompt to deliver item ordered and was delivered with no problems. Very happy with my purchase.

Date of experience: March 20, 2025
New Jersey
1 review
0 helpful votes
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Typical Revzilla experience (in other words, awesome). Always goes something like this: I know what I'm interested in, I do whatever research I need, I go to Revzilla to look it up, they have it in stock, I buy it, they ship it, it arrives on time (sometimes earlier). Customer service, when needed, is always on point. Their online reviews and videos are super helpful.

Date of experience: March 20, 2025
Minnesota
1 review
0 helpful votes
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So nice, I bought it twice.
March 30, 2025
Updated review

This is the second purchase I have made of the same backpack. The first ripped out the right strap and the bottom, and I had to replace a few of the zipper tugs over time, but I put it through some rough use over four years before it failed. The organization and utility of the design are so good that I could not find a better alternative; if this one lasts for 4 years, I will probably buy another.

Date of experience: March 20, 2025

Vroom-tastic
June 23, 2024
Previous review

These motorcycle pants are a two-wheeled miracle! They're tougher than a ninja's pajamas and comfier than a cloud. My rides feel like I'm gliding on silk armor. Stylish enough for date night and durable enough for Armageddon! My legs have never felt more invincible or fabulously cool. Vroom-tastic!

Date of experience: June 13, 2024