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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

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California
1 review
0 helpful votes
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Great products
April 11, 2025

Ordering was very easy and convenient. I was always updated on my package's location. Received my order on time and was packaged well.

Date of experience: March 31, 2025
Missouri
2 reviews
0 helpful votes
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Took some time
April 11, 2025
Updated review

Took over 2 weeks to get a part that was setting in country, but shipped in three days.

Date of experience: March 31, 2025

Prts came and fit perfectly as advertised.
May 24, 2024
Previous review

Order Quiet (ish) Baffles for my Indian Scout mufflers. I had to get very specific ones and had to contact Support for help. They found EXACTLY what I needed and send a link to the part.

Date of experience: May 14, 2024
Ohio
1 review
0 helpful votes
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Good as expected
April 11, 2025

I received all of my orders by the estimated dates and everything was new and fit properly as advertised.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Stickers
April 11, 2025

Always good with shipping and even included cool stickers!

Date of experience: March 31, 2025
Brazil
1 review
0 helpful votes
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Quick and effective
April 11, 2025
Updated review

Bought a smaller number, sent it back, bought a new one, got the credit. It was easy.

Date of experience: March 31, 2025

Quick and easy
April 3, 2025
Previous review

Quick and easy

Date of experience: March 24, 2025
Colorado
1 review
0 helpful votes
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Perfect
April 11, 2025

Simple easy order. Great price and order arrived fast. Will buy again.

Date of experience: March 31, 2025
Colorado
1 review
0 helpful votes
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The good and bad
April 10, 2025

Ordered the product and then waited 4-5 days before it was shipped. Was not shipped in 24 hours as the site says. Finally called and prompted shipping. Fed ex then had weather related shipping delay. They rescheduled arrival date and it did not arrive. No new expected arrival date but it arrived. I don't think fed ex knows.
Good news - the Puig r1300gs headlight protector is excellent. Yes superior to BMWs own version.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Quality products and ease of doing business with.
April 10, 2025
Updated review

Did the research ahead of time on the products needed and come to Revzilla
To purchase. Easy to order and a great return policy.

Date of experience: March 31, 2025

Easy, good product description and great reference...
August 6, 2024
Previous review

Easy, good product description and great reference information.

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
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Very good service and fast delivery. I'm sure I'll buy another part for my bike again. Thanks.

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Top tier brands at the best price.
April 10, 2025

Very happy with my purchase of my new helmet. Fit is a little snug but should break in quickly. Was quick to arrive and I was informed all the way from its departure to delivery.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Best online one stop shop
April 10, 2025
Updated review

If you can't find it on the site you don't need it. RevZilla hands down has the best customer service. Give them a search and you'll find out that they are the spot for gear.

Date of experience: March 31, 2025

Love this company they always have what I need not...
February 24, 2025
Previous review

Love this company they always have what I need not much will be backordered and the shipping is awesome.

Date of experience: February 14, 2025
Louisiana
2 reviews
0 helpful votes
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I ordered a Homelink for my 2018 Goldwing Tour. I decided that while to order it because I had a lot of plastic off in order to install Pathfinder fog lights. I paid for 2 day shipping to get the Homelink buttons installed when I installed the Pathfinder button. When my FedEx shipment arrived, it was later than expected and contained the wrong part, a bolt of some kind for a 2008 ST1300. It was after Revzilla closing hours. Called them the next day and they issued a return authorization and sent the Homelink. I did have to go find a FedEx location for the return. Then I had to wait another two days for the Homelink to come. Once it came, I installed it and it hooked up with my 18 year old Chamerlain garage door opener within minutes. In short, great customer service but the initial quality control was lacking. This was not my first experience with Revzilla and it probably won't be my last.

Date of experience: March 31, 2025
Virginia
1 review
0 helpful votes
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On time and fantastic
April 10, 2025

The order didn't take long at all. Definitely recommend/ coming back

Date of experience: March 31, 2025
Colorado
1 review
0 helpful votes
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Good communication and shipping
April 10, 2025
Updated review

Good prices for the most part, and they list stuff they don't actually carry or have access to.

Date of experience: April 6, 2025

YOur site kinda sucks
June 19, 2024
Previous review

YOur site kinda sucks. Have you tried an actual search for a specific thing and you get hundreds of results?
And Paypal comes up but doesn't give you options within that app.
I like your customer service but your tech and site really need help.

Date of experience: June 8, 2024
Missouri
1 review
0 helpful votes
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Love shopping on Revzilla
April 10, 2025

Great range of products, fast shopping, decent pricing. Only suggestion is to be clear up front when you only have limited sizes available.

Date of experience: March 31, 2025
Georgia
1 review
0 helpful votes
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Bell helment
April 10, 2025

Great price and nice retro looks/colors with the bell bullit helmet. Fits good... looking forward to wearing it. Only complaint is how long it took the delivery service (fedex) to finally get the helmet to me.

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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Love the look of this mirrored chrome visor
April 10, 2025
Updated review

The dark smoke really isn't that dark, so I went with the mirrored chrome visor and absolutely love it

Date of experience: March 31, 2025

Fast shipping!
August 15, 2024
Previous review

Love the whole RevZilla Cash system and saved a nice chunk on my recent order!

Date of experience: August 5, 2024
Tennessee
1 review
0 helpful votes
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Good tires good price
April 10, 2025

Just purchased Michelin Pilot Power 6 front and rear for my 2006 Gsx-r600. Good price for Great tires. Superfast shipping. Thank you guys.

Date of experience: March 30, 2025
Illinois
1 review
0 helpful votes
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Easy to shop
April 10, 2025

Easy to shop, easy to pay. Enjoyed the updates of my order, plan on ordering again

Date of experience: March 30, 2025
Washington
1 review
0 helpful votes
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Bike gloves
April 10, 2025

I ordered them one day and about two days later they arrived.

Date of experience: March 30, 2025