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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,157
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,177 reviews

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North Carolina
1 review
0 helpful votes
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Pro circuit T-6
April 13, 2025
Updated review

I received the product in a very timely manner and my son loves it, thanks 👋🏼

Date of experience: April 3, 2025

Sales representative was super cool
June 17, 2024
Previous review

Sales representative was super cool. Very knowledgeable, helpful and very pleasant to talk to.

Date of experience: June 7, 2024
Virginia
1 review
0 helpful votes
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Exchange worked quite well
April 13, 2025

While it wasn't technically an exchange, when I received my pants, they were too small. I filled out the form to return them, printed out the return label, and ordered the new pair, which arrived 2 days ahead of the scheduled delivery date. Very happy overall. My card has already been credited with the return.

Date of experience: April 3, 2025
Virginia
1 review
0 helpful votes
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Best Customer Service
April 13, 2025

Had a slight issue with my order tracking. Said both items were delivered but only one arrived. Talked to Jena and she was able to send me the other tracking number. Flawless service. Will always use revzilla when I can.

Date of experience: March 24, 2025
Michigan
1 review
0 helpful votes
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Air Pump
April 13, 2025

Super fast shipping. The item was as described. I will use it to check the PSI in my motorcycle tires when the riding season begins.

Date of experience: April 3, 2025
Kuwait
1 review
0 helpful votes
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Fast delivery
April 13, 2025

The shoes was delivered before the estimated time and it was great

Date of experience: April 7, 2025
Puerto Rico
1 review
0 helpful votes
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Good communication
April 13, 2025

I was receiving daily updates of what was happening with my package until I got it.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Easy purchase
April 13, 2025

Easy to search for my armour and easy check out. Quick shipping

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
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Non readable label
April 13, 2025

Tires left warehousewent IN, then to OH, then to TN, then to FA, then to WV, then back to OH. Bought the tires on Tuesday morning 18 march, was promised delivery on Friday, which changed to Saturday, then to Monday, tires finally arrived on Tuesday afternoon 25th of mar. Due to a non readable tag.

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
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Great site for parts and gear
April 13, 2025

Ordered many times over the years, always good communication, fast shipping and good pricing

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Aria helmet
April 13, 2025

Great experience. Shipped fast couldn't ask for a better experience. Will be shopping again soon. Love the veterans discount also.

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Had what i needed
April 13, 2025

I ordered tires from a different store only to find out one of them was on backorder with no expected time they would get more in stock so i checked out RevZilla and they had them in stock and for a dollar cheaper. Cancelled order with other store and RevZilla got them to me a couple days later. Might be my new go to store.

Date of experience: April 2, 2025
Canada
1 review
0 helpful votes
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RPM is GREAT
April 13, 2025

RPM worth it. Discounts on items, 2 day delivery and easy returns. I'll be renewing my membership.

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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I purchased grips for my motorcycle using the Revzilla website. It confirmed that they would fit my motorcycle. They did not. Even though I was misled, I had to pay to return them. Ridiculous

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Wish I never bought this product
April 12, 2025

It would've been nice to know that If upgrading my chain and sprocket it would throw a check engine light and mess up my motorcycle

Date of experience: April 2, 2025
Kentucky
1 review
0 helpful votes
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Harley upper clutch cable
April 12, 2025

2022 Harley streetglide. If you have one you know how junky the factory upper clutch cable is with its plastic pieces at the adjustment section. Fat baggers makes an all metal replacement in standard and extended lengths. They work great and should keep you from getting stuck on the side of the road at some point. I have 14 inch bars and ordered the +4 length. It fit perfect and the adjustment is up by the clutch lever on these. Great product but a bit pricy. Super fast shipping from Revzilla.

Date of experience: April 2, 2025
Minnesota
1 review
0 helpful votes
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Return Policy is ineffective
April 12, 2025

I ordered the USWE 4L Nordic pack. I have been using hydration packs for almost 30 years and have had over a dozen different models. This USWE pack is by far the worst design I have ever experienced. It is enormously difficult to get the full hydration bladder into the pack. Threading the hose through the insulated sleeve is also ridiculously difficult, resulting in depressing the bite value during the process and bleeding water into the sleeve. Also, in order to get enough hose through the sleeve to get the bite valve to my mouth, I had to pull enough hose through the sleeve that it no longer fits in the insulated sleeve, negating the purpose of the insulated sleeve. Stuffing the hose back into the sleeve and zipping it back up is also practically impossible while wearing gloves and holding ski poles. So, getting a drink involves stopping and fumbling with the hose for several minutes. I have contacted USWE customer service for help but their suggestions were not helpful. The return policy for Revzilla is completely useless in this situation as I had to actually try to use the pack in order to discover its many deficiencies. I am pursuing a return through USWE customer service under their 30-day satisfaction policy but, as I did not purchase the pack from them, they have been unresponsive ever since I requested a return. All in all, it appears this will be a waste of a hard-earned $130. Very dissapointed all around.

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Great company!
April 12, 2025

Easy to use, speedy service, and great customer service! A truly reliable business!

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Dash shield for z400
April 12, 2025

Great! No issues at all with the condition of the package or contents. Would order again!

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
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Excellent experience
April 12, 2025

I foud the perfect shoes in this page. I had opportunity to compare different options and finally I could understand differences between two options with a little difference in price. One of the shoes had GTX and the other was exactly the same but without it. Reading the description I took my final decision and I'm happy with what I choose.

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Burly shocks came as ordered, fast delivery. This is my second pair, first pair went on my HD. Easy install on my Rebel 1100, same with the crash bars and foot rest. And the windshield. Best part is to put in your bike type and brings up all the parts that fit.

Date of experience: April 2, 2025