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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

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Puerto Rico
1 review
0 helpful votes
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Na
May 15, 2025

...

Date of experience: May 5, 2025
Illinois
1 review
0 helpful votes
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Great helmet
May 15, 2025

Purchased for son, by daughter-in-law a birthday gift! He loved the way it fits and looks! Thank you

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Duro ATC tires
May 15, 2025

Disappointed. Photo did not depict actual tires sent. I was looking for a very specific tread pattern for a restoration. However, after scouring the web these appear to be the closest to the factory offering.

Date of experience: May 5, 2025
Texas
1 review
0 helpful votes
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Fast and Easy
May 15, 2025

Although throughout this time my bike got stolen, I was able to get a quick process of finding what I need for a great price and smooth delivery! I had ZERO issues with delivery or parts received! Would recommend to anyone who's in needs of parts! This should be your go to!

Date of experience: May 5, 2025
Utah
1 review
0 helpful votes
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Great experience!
May 15, 2025

Very fast service, and I really appreciate the video product reviews.

Date of experience: May 4, 2025
Maryland
1 review
0 helpful votes
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Made plenty of purchases and greatly satisfied with all my purchases. Any issues are resolved in a timely manner. Great overall company and products.

Date of experience: May 4, 2025

Easy and quick
April 6, 2025
Previous review

Easy and quick

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Great customer service
May 15, 2025

The pipe I ordered did not fit and it was an easy return. Great team. I will be ordering more.

Date of experience: May 4, 2025
Maine
1 review
0 helpful votes
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Good website
May 15, 2025
Updated review

All around amazing, from the quality of the product to the shipping time. Has let to let me down a lot of money spent, and more will be spent here.

Date of experience: May 4, 2025

So far so good!
April 15, 2025
Previous review

So far so good!

Date of experience: April 5, 2025
Virginia
2 reviews
0 helpful votes
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Fast Shipping. Good price.
May 15, 2025

Surprised by shipping speed. It's nice to have options beyond Amazon for prompt shipping.

Date of experience: May 4, 2025
Pennsylvania
1 review
0 helpful votes
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The best
May 14, 2025

We used to run around Pocono East together. Revzilla is top notch, and the only place I'll buy motorcycle gear from.

Date of experience: May 4, 2025
Tennessee
1 review
0 helpful votes
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Great products, poor shipping
May 14, 2025
Updated review

Paid for the 2 day shipping, which should have been friday by my calender. Got it Monday, same as if I never spent the extra money

Date of experience: April 23, 2025

The garage feature makes it so easy to log in anytime...
May 3, 2025
Previous review

The garage feature makes it so easy to log in anytime and browse parts for my bike

Date of experience: April 23, 2025
North Carolina
1 review
0 helpful votes
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Disappointed with shipping
May 14, 2025

Revzilla did not use both address lines I put in the online order form so the order would have been undeliverable had I not redirected the FedEx shipment before arrival. Unlikely that I will order from them in the future because I don't want to have to babysit every shipment delivery.

Date of experience: May 4, 2025
South Carolina
1 review
0 helpful votes
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Great helmet, wrong size.
May 14, 2025
Updated review

I ordered a helmet and measured for size but what I ordered was to small. Not revzillas fault. They did make it super fast and easy to return.

Date of experience: May 4, 2025

Easy online order
April 30, 2025
Previous review

Easy online order

Date of experience: April 20, 2025
West Virginia
1 review
0 helpful votes
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Great customer service
May 14, 2025

Item was shown in inventory but wasn't available. RevZilla contacted me, apologized, then notified me when they were back in stock. Had them 2 days later!

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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MB Quart sub
May 14, 2025

Missing wiring harness and the team took great care of me and set ne up with a contact at the manufacturer to get it all sorted. Was not Rexzillas fault at all but they made sure to try and get everything sorted out.

Date of experience: May 4, 2025
Pennsylvania
2 reviews
2 helpful votes
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New jacket and gloves
May 14, 2025

Needed a new coat and gloves and found just what I needed... and on sale!

Date of experience: May 4, 2025
Colorado
1 review
0 helpful votes
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Among other positives at Revzilla there is what I'd call "a scale from A toZ" in several categories such as sizing, price, style, specific usage, colors, and visor choices, with plenty of single visors and with the inner flip down visors. My rig is a Polaris Slingshot so most important to me was a helmet with good air circulation and wanted a decent color match to my rig. With Revzilla and 15 minutes to spare... NO PROBLEM... MISSION ACCOMPLISHED Thanks guys and gals at Revzilla

Date of experience: April 28, 2025
Nebraska
1 review
0 helpful votes
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Gloves/Boots
May 14, 2025

Gloves came as promised and I'm Happy. A little difficult shopping for the right boots. Have not ordered yet but will do so in the near future.

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Every motorcycle helmet brand I browsed on RevZilla displayed the exact same size ranges on its size chart, which from my bicycle helmet experience is rarely the case. There's no way all brands RevZilla sells use precisely the same size parameters. I paid $10 to find out that a large Bell Qualifier helmet squeezed my 23.5" head like it was a zit, folded my ears down, and caused extreme discomfort within seconds. Every RevZilla size chart I saw - for multiple brands - said size large range was 23.2-23.6"

Date of experience: April 25, 2025
Mississippi
2 reviews
0 helpful votes
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Fantastic, great, friendly service, great products with good prices

Date of experience: May 4, 2025

As always, great products, great service and great...
April 30, 2025
Previous review

As always, great products, great service and great prices

Date of experience: April 19, 2025