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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,593 reviews

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California
1 review
0 helpful votes
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Seems like every order I place with revzilla gets lost or is delayed somehow. Customer service can never give a real explanation

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
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Easy
May 19, 2025

Super fast shipping. Excellent packing. Great price.
Will do biz again.

Date of experience: May 8, 2025
Massachusetts
1 review
0 helpful votes
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Slip ons
May 19, 2025

These slip ons are nice, fit the bike, but by all means, they are not neighbor haters. These slip ons are quieter than the ones I replaced. They give the bike a nice throaty rumble, but loud they are not.

Date of experience: May 8, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience!
May 19, 2025

I wanted new pairs of summer and winter socks. The winter socks were discontinued, so I only bought summer socks. Reasonable prices and fast shipping!

Date of experience: April 27, 2025
Georgia
1 review
0 helpful votes
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Year old tire
May 19, 2025

Just received my Dunlop 401 rear tire, ordered from J&P. Today's date is 5/8/2025.
The tire stamp date is 2/7/2024, the new tire I ordered is a year old. I contacted both J&P, who told me they cannot guarantee tire dates as they come from a distributor. So, they order from Revzilla.
I just got done contacting Revzilla and got the runaround. They did tell me the reason they have old stock is they don't sell alot of tires. And now knowing they sell old tires, I know why they're probably not selling that many. I know for a fact going to our local dealer, you get current dated tires. My friend bought same exact tires on Amazon and got current dated tire. Thanks for not even offering a credit Revzilla. Will order Amazon next time.

Date of experience: May 8, 2025
Wisconsin
2 reviews
0 helpful votes
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Repeating customer
May 18, 2025

I have used the same riding boots now twice. The booth design is very comfortable to get in and being all made made material practically waterproof. Previous boots lasted three years and are still very usable for yard work.

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
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My experience was great fast service prompt shipping. The only downfall was I believe the hex head key for the POD carbon K 8 knee braces that I purchased was not in the packet. That was from the manufacture.

Date of experience: May 8, 2025
Vermont
1 review
0 helpful votes
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I am a big guy and had to return a motorcycle safety coat... twice and there were no problems.

Date of experience: May 12, 2025

Very good...
May 12, 2025
Previous review

Very good... no compliants.

Date of experience: May 2, 2025
Colorado
1 review
0 helpful votes
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Fast Shipping
May 18, 2025

Easy to use website and fast shipping, but for some reason the glove on my left hand hurts my hand, the palm area kills me. Not sure if there is a break in period.

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
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Mike 907
May 18, 2025
Updated review

Ordered gear with you guys came in 5 days earlier then expected. Great place to order, comes fast!

Date of experience: May 8, 2025

All quality stuff on here
May 4, 2025
Previous review

All quality stuff on here.

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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Disappointed
May 18, 2025
Updated review

The customer service representatives are great but yalls process I was very disappointed in. It took my one item over 5 business days to ship and then when yall gave me 2 day delivery it gave me a wrong delivery date. I was so excited to use yalls company because it seems like a great company but if this is what I can expect moving forward then I am going to take my business elsewhere, I am disappointed because I found a lot of great stuff for my new motorcycle on yall site but I do not want to go through this experience again.

Date of experience: May 8, 2025

Customer service is the best
May 4, 2025
Previous review

Customer service is the best

Date of experience: April 24, 2025
Alabama
1 review
0 helpful votes
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Michelin tires on Burgman 650 "Scootski"
May 18, 2025
Updated review

Easy to browse, read reviews, and shop. Tires arrived quickly and mounted without issue.

Date of experience: May 8, 2025

Website is easy to navigate and read about each tire
May 4, 2025
Previous review

Website is easy to navigate and read about each tire

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
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Got packed late but they made it right
May 18, 2025
Updated review

I ordered a part with premium shipping and it came 2 days later, however I called and they reimbursed me.

Date of experience: May 8, 2025

Got signed up pretty quick
May 7, 2025
Previous review

Got signed up pretty quick

Date of experience: April 27, 2025
California
1 review
0 helpful votes
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It was good
May 18, 2025
Updated review

No problems, everything went smoothly. Requiring 50 letters is lame.

Date of experience: May 8, 2025

It's Cyclegear
December 7, 2024
Previous review

It's a sister site of cycle gear. Sometimes they have better deals but generally the same.

Date of experience: November 27, 2024
North Dakota
1 review
0 helpful votes
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True to size
May 18, 2025
Updated review

These pants are true to size and feel good quality. These are not thin and are lined.

Date of experience: May 8, 2025

Essy to use site
May 7, 2025
Previous review

Essy to use site

Date of experience: April 26, 2025
Idaho
2 reviews
0 helpful votes
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Great experience
May 18, 2025
Updated review

Ease of finding what I need and the rapid shipping of what I purchased

Date of experience: May 8, 2025

Great Experience with staff and purchasing products
May 6, 2025
Previous review

Great Experience with staff and purchasing products.

Date of experience: April 26, 2025
Maine
1 review
0 helpful votes
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Highly recommend
May 18, 2025

Revzilla really is a one stop shop. They had a ton of options for visors for my new Sedici Strada 3 helmet, the process of buying was very easy, shipping was fast, my item was packaged very nicely. All around very happy with my purchase and will be purchasing from them again in the future.

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
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Fast and Right
May 18, 2025
Updated review

Needed to rebuild my sons hydraulic clutch and they got me the parts earlier than expected.

Date of experience: May 8, 2025

Easy to navigate and great pricing with free shipping
May 7, 2025
Previous review

Easy to navigate and great pricing with free shipping

Date of experience: April 26, 2025
Georgia
1 review
0 helpful votes
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Good service but expensive
May 18, 2025

I like the app and ease of use. I even contacted the customer service before placing an order. It was good. But the price of the products are expensive compared to other platforms. I had to return my product because of that.

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Quick and easy
May 18, 2025
Updated review

Looking for a comm i could move from helmet to helmet. Revzillas site was broad with options and the videos made it an easy decision. A couple clicks and it was done.

Date of experience: May 8, 2025

Quick and efficient
May 7, 2025
Previous review

Quick and efficient

Date of experience: April 26, 2025