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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

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138,605 reviews

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Illinois
1 review
0 helpful votes
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Great Company with Great Products
May 21, 2025
Updated review

Excellent selection, unbeatable prices, and fast shipping. What more could you want?

Date of experience: May 10, 2025

Easy to navigate website
April 29, 2025
Previous review

Easy to navigate website. Excellent inventory and prices. Always fast shipping!

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Website works perfectly fine, though the search can be a touch flaw with certain products only available in certain sizes/colours but would still be included in search results. That's fine, and while it can be frustrating, it's nowhere near as bad as how terrible the shipping experience was.

Date of experience: May 10, 2025
California
1 review
0 helpful votes
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Easy website to navigate.
May 21, 2025
Updated review

When looking for a motorcycle suitcase you have the best product and best deal. My bag is packed and I am ready to ride.

Date of experience: May 2, 2025

Connected and free.
December 7, 2024
Previous review

It was great. My order came on time and it was the perfect size for my new phone.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Nothing special
May 20, 2025
Updated review

Ordered part received part no problems came in a timely manner

Date of experience: May 10, 2025

Easy and quick
May 9, 2025
Previous review

Easy and quick.

Date of experience: April 29, 2025
Texas
1 review
0 helpful votes
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Easy to find what I needed
May 20, 2025
Updated review

Found my product easily. Shipping was fast with frequent updates.

Date of experience: May 10, 2025

I was supposed to get a 10% discount on my first order...
September 19, 2024
Previous review

I was supposed to get a 10% discount on my first order which wasn't applied or offered

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Buy Once, Cry Once
May 20, 2025

I have been milling about, trying to decide on a new helmet for 6 months. I tried on several in the price range I WANTED to spend and they were fine but you don't get to be picky about features at $400. I tried the RF1400 for the plot and instantly regretted because I LOVED it😩 Well, long story short, a bullied a man so effectively that he sent the $$$ and I ordered the RF1400! I couldn't be happier! My cardo sound incredible, the airflow is sooo good, it's comfy and it's so quiet!

Date of experience: May 10, 2025
Maine
1 review
0 helpful votes
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Great price, slow shipping
May 20, 2025

Found on sale!
Purchased with ease.
Shipping took days past expected delivery, but it arrived and is better (and heavier) than I expected!

Date of experience: May 10, 2025
Texas
1 review
0 helpful votes
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Ordered a tire that did not state in the product description that they were close out tires still listed above $200 and ended up sending me a 9-year-old tire then tried to tell me that y'all send out the oldest tires first but that isn't true because the last tire I purchased from you which was 2 years ago same model same brand everything the tire was dated from 2021 this time y'all sent me a tire dated from 2016

Date of experience: May 10, 2025
Washington
1 review
0 helpful votes
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Great Service, Great Products
May 20, 2025
Updated review

The free shipping and returns with the RPM membership made shopping a breeze. It took a lot of buying and returning to ultimately find the right size, but they honored every one of them, so I fully recommend it. Finally landed in the right size.

Date of experience: May 10, 2025

Seemed smooth and strait forward
May 8, 2025
Previous review

Seemed smooth and strait forward.

Date of experience: April 28, 2025
Utah
1 review
0 helpful votes
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Great customer service.
May 20, 2025

I ordered a jacket. It was shipped right away. It didn't fit at all. I returned it and was refunded really fast.

Date of experience: May 10, 2025
New Hampshire
1 review
0 helpful votes
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I'm from NH so I usually don't love to wear a helmet and I wanted a light weight skull cap helmet to cross state lines with. This is good for me. Quick shipping, arrived in perfect condition. No complaints besides having to wear a helmet

Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
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Always a great experience!
May 20, 2025
Updated review

The products arrived quick to the door without any issues and all work as they said. No fitment issues and now I'm ready for the riding season.

Date of experience: May 10, 2025

Everything i need to get my bike ready this year
May 12, 2025
Previous review

Everything i need to get my bike ready this year

Date of experience: May 1, 2025
Oregon
1 review
0 helpful votes
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Acquiring mufflers
May 20, 2025

Acquisition process for a set of custom mufflers for my 1973 Yamaha TX650 project was most satisfying.

Date of experience: May 10, 2025
Minnesota
1 review
0 helpful votes
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Overall, experience was fabulous!
May 20, 2025
Updated review

I was able to find things here that were not available anywhere else. The customer service is way above average/excellent! I had to return a helmet twice due to sizing and there were no issues, just an easy fix. Would recommend 100%!

Date of experience: May 10, 2025

Easy peasy!
April 12, 2025
Previous review

Easy peasy! Ordered both a Med and a Large helmet for me and my husband. We ended up needing a Large and an XL. Returning the Med was easy and I've already ordered the new one. So easy to deal with!

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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Good Service Every Time
May 20, 2025
Updated review

Not my first order and as per usual it was fulfilled promptly and correctly. Email updates are provided throughout the order fulfillment process as well, and are appreciated!

Date of experience: May 1, 2025

Site is easy to navigate, read reviews, check out
June 5, 2024
Previous review

Site is easy to navigate, read reviews, check out.

Date of experience: May 26, 2024
Switzerland
1 review
0 helpful votes
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Quatararo Replica Mini
May 20, 2025

Very nice replica. Even the visor can be opened. Too bad the plexi cover has a few scratches. But they don't really bother.
Very fast delivery to Switzerland.

Date of experience: May 10, 2025
Washington
1 review
0 helpful votes
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Great service
May 20, 2025

They have a good selection of parts for all makes and models also Great price and fast shipping

Date of experience: May 9, 2025
Minnesota
1 review
0 helpful votes
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Great customer service
May 20, 2025
Updated review

The part I got did not fit my bike but, they made it right. So bravo for them!

Date of experience: May 9, 2025

They have what I need!
May 9, 2025
Previous review

They have what I need!

Date of experience: April 28, 2025
Arizona
1 review
0 helpful votes
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Good service/ old inventory
May 20, 2025

The ease of use of the website is great. The order arrived in a few days, however, one of the tires I paid full price for was just shy of two years old, the other was about a year old. The $800 helmet I paid full price for is just over a year and a half old. I called customer service and they told me the people in the warehouse's don't really care and don't do a good job of rotating the stock. I think it's completely wrong to be charged full price for items that are age sensitive and basically be told, too bad for you… we don't really care.

Date of experience: May 9, 2025
Washington
3 reviews
0 helpful votes
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Wiring harness was smaller than expected
May 20, 2025
Updated review

There should be some kind of product image on the website so I know what I am getting but all in all, it works. It plugs right into my motorcycle wiring harness and I can use the high beam, low beam, and turn signals. The other wiring is for daylight. By looking at this wiring harness, I could've saved myself one hundred and twenty five bucks by just connecting extra wires from my bike to the bulbs and use a twist nut or something. It is something easy to do but this was way over priced but all the other companies have it at this price too.

Date of experience: May 9, 2025

Could use discount codes
May 8, 2025
Previous review

Could use discount codes

Date of experience: April 28, 2025