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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,156
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,121 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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New lithium battery for my bike, online information gave me all the information needed to make a good decision

Date of experience: May 21, 2025
Virginia
3 reviews
3 helpful votes
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Easy online shopping
May 31, 2025

Almost unlimited helmet choices at reasonable prices. Easy online shopping; customer-friendly website

Date of experience: May 20, 2025
Iowa
1 review
0 helpful votes
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Was on phone with advisor for quite a while. Fully answered all my questions and completed my order.

Date of experience: May 20, 2025
Kansas
2 reviews
0 helpful votes
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Wrong Item received; TWICE.
May 31, 2025

Ordered a USWE Buddy Modular Dual Storage Pouch and have received a Modular Insulated Bottle Bag in error. Discussed wrong item sent to me with Sophia at Customer Service and she re ordered again. Three days later received ANOTHER Modular Insulated Bottle Bag in error; again! Called Customer Service AGAIN and Jonathan said they will research the warehouse inventory set up as it appears to be entered in error picking the wrong bin number associated with the part number.

Date of experience: May 19, 2025
Kimberly E. RevZilla Rep
10 months ago

Kansas, thank you for your patience and for bringing this issue to our attention so clearly. We’re sorry for the repeated mistake and any frustration it caused — please rest assured we are actively investigating the inventory mix-up and committing to ensuring you receive the correct pouch promptly. Your experience is very important to us, and we appreciate you helping us improve.

DO
1 review
0 helpful votes
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Great product. Yet runs a bit small
May 31, 2025
Updated review

I loved the gloves. Great padding and protection, but they feel a bit stiff and tight. Looking forward to see if the loosen up a bit. I suggest going up a size if you have large hands.

Date of experience: May 20, 2025

This place feels like Christmas
March 29, 2025
Previous review

This place feels like Christmas

Date of experience: March 19, 2025
Maryland
1 review
0 helpful votes
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Great service
May 30, 2025

Always a great selection of products and fast shipping. Will always use revzilla

Date of experience: May 20, 2025
Arizona
1 review
0 helpful votes
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Best price, top quality
May 30, 2025

Revzilla is the first and only place I shop for everything motorcycles.best price, best quality

Date of experience: May 20, 2025
Illinois
1 review
0 helpful votes
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Cycle Gloves
May 30, 2025

Gloves were delivered fast and in Fantastic Condition.
Thank You.

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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Rockford Bag Lid Speaker Kit
May 30, 2025

Product sounds amazing (don't go to Harley to flash get Volunteer Audio Flash kit sounds way better than Harley's flash)

Date of experience: May 20, 2025
Indiana
1 review
0 helpful votes
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Parts
May 30, 2025

Quick shipment, communicated/followup about when parts were shipped and when to expect to be received.

Date of experience: May 20, 2025
Tennessee
1 review
0 helpful votes
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Very satisfactory.
May 30, 2025

Ordered a set of tires... both showed in stock at order time. When one of them was NOT in stock, only 1 tire was delivered. Shipper did not adequately inform RevZilla, and they were not aware of the discrepancy. When I informed them of the short shipping, RevZilla investigated, found out what happened, and gave me a discount on another item. While not the most convenient, I was able to wait until the desired tire was back in stock. I reordered it, with the discount, and it was received promptly.

Date of experience: May 1, 2025
Turkiye
1 review
0 helpful votes
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Found exactly what I needed and at good prices. Smooth purchase and shipping.

Date of experience: May 20, 2025
Pennsylvania
1 review
0 helpful votes
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Revzilla
May 30, 2025

I found what I needed at a good price. Shipping was fast. Appreciate the YouTube tutorials.

Date of experience: May 20, 2025
Nevada
1 review
0 helpful votes
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Great product / SLOWWW Shipping
May 30, 2025
Updated review

Long time Revzilla customer. Purchased a Knox armored shirt. I did not opt for the 2 day shipping because Revzilla has been taking so long to pack and ship orders it usually takes a week anyway. They are now using FedEx economy which uses the Post Office to transport. They may be saving a buck but it takes forever to get the product to your door. If you need to coordinate being home so your $400 jacket is not sitting on your front porch or apartment mail room you can forget it. I got updates saying it would be delivered on 5/12,5/13,5/17 and it was finally delivered on 5/19. I would rather pay a few extra dollars and have UPS or FedEx standard ground delivery so you can at least get a realistic estimate on delivery. I could have ordered the jacket directly from Knox in UK and had it delivered sooner for just a few dollars more. I will likely not be using Revzilla for purchases any longer as it does not make sense having to wait 10 days for an item to be shipped and delivered these days. The customer service, packing and shipping has been steadily going downhill since the "pandemic" excuses and it continues to get worse.
Revzilla does not seem to care and they definitely take their customers for granted. I will purchase locally from now on or direct from manufacturer when possible going forward.

Date of experience: May 20, 2025
Kimberly E. RevZilla Rep
10 months ago

Edmond, thank you for your honest feedback and continued loyalty. We genuinely apologize for the frustration complicated shipping caused, and we’re actively working to improve transport options and delivery estimates to better meet your expectations. Please reach out directly so we can admire how to make your future orders smoother.


Found the size I needed
May 19, 2025
Previous review

Found the size I needed

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Exactly what I wanted.
May 30, 2025

Ordered a smoked visor for my alliance Gt helmet. Shipped fast, was well packaged and was exactly what I ordered. I always am satisfied with the quality and consistency of Revzilla!

Date of experience: May 20, 2025
Texas
2 reviews
0 helpful votes
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Always easy to deal with
May 30, 2025
Updated review

Easy to find what I want, quick to ship and although the actual package inside the package was a little beat up (they're rubber grips) no damage so no problem. Would happily order more from here.

Date of experience: May 20, 2025

Quick, and excellent customer service
September 26, 2024
Previous review

Quick, and excellent customer service

Date of experience: September 16, 2024
Oklahoma
1 review
0 helpful votes
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Revzilla is ok
May 30, 2025

It was ok, was looking for the revitt metric gloves, But they were out of stock, but they did have the revitt sands h20 that I did get and I really like. Also got reax superfly 2 that are just ok.

Date of experience: May 20, 2025
Kimberly E. RevZilla Rep
10 months ago

Hi Charles, thanks for sharing your thoughts. We’re glad you like the Rev’it Sand H2O gloves and appreciate you giving the Reax Superfly 2 a try—hope next time everything you’re looking for is in stock! We always aim to stay stocked up but will take this feedback to heart.

Alabama
1 review
0 helpful votes
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Great prices compared to everyone else I checked. Would have been extra cool if the tires hadn't been a year old, but I left 5 stars because I'm not totally sure what standard practice is.

Date of experience: May 20, 2025
Massachusetts
1 review
0 helpful votes
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The product ordered was supposed to be new in box, was shipped. Open box contacted customer support. The service representative was outstanding and saved a customer.

Date of experience: May 16, 2025
Kimberly E. RevZilla Rep
10 months ago

Hi Robert, thank you for sharing your experience—they’re exactly the kind of challenges we want to address quickly and thoroughly. We're glad our team could make things right and look forward to supporting you with sharp service next time too. Keep riding safe and don’t hesitate to reach out whenever you need a hand!

New York
1 review
0 helpful votes
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Excellent customer support
May 30, 2025
Updated review

The item was shipped damaged. Revzilla quickly exchanged the item with no hassle. The product was shipped timely.

Date of experience: May 20, 2025

Fast and easy
May 12, 2025
Previous review

Fast and easy. The right product

Date of experience: May 2, 2025