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RevZillaReviews 17,127

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,095
quality
12,066
This company responds to reviews on average within 3 days

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134,466 reviews

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Texas
1 review
0 helpful votes
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I got what I wanted.
May 24, 2025

I have yet to try the pants. One of the issues about surveys is they often send out a query before I have had a chance to properly test the item. So I am really grading my ability to use the internet and the ability of the company to ship me stuff fast. Ask again in several weeks.

Date of experience: May 14, 2025
Wisconsin
1 review
0 helpful votes
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I already filled one of these out.
May 24, 2025
Updated review

Constantly receiving review requests after I already completed one makes me less satisfied with the experience. It also makes me question the organizational skills of your company. Stop while you are ahead.

Date of experience: May 14, 2025

After clicking on Apple Pay, the transaction did not...
May 10, 2025
Previous review

After clicking on Apple Pay, the transaction did not complete, which was confusing.

Date of experience: April 30, 2025
Arizona
2 reviews
0 helpful votes
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Great Service
May 24, 2025

Good inventory and quick shipping. I have ordered a size smaller in the shoes as the ones I received might be too large. I will send the pair back I am not keeping.

Date of experience: May 14, 2025
Florida
1 review
0 helpful votes
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Bought a mesh Bilt jacket for summer riding in Florida. The large is slightly short for me and slightly too tight at the neck. I have to pull the waist cinches until I'm almost out of velcro, which I have to do with all MC jackets. The fit is good enough and it flows air very well. Nice jacket for the price. Revzilla keeps you informed along the way until you receive your items.

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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Easy and fast
May 24, 2025
Updated review

I ordered my items and they arrived quickly well packaged and no damage.

Date of experience: May 14, 2025

Great helmet but the Sena SMH10 is a little difficult to fit.
February 27, 2025
Previous review

I love the helmet. I got the transition visor for it and it's great! The helmet is super comfortable. It takes some fiddling and adjusting to get the Sena SMH10 to fit well though. But once it's adjusted just right you'll never have to move it.

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Excellent company
May 24, 2025
Updated review

From ordering to delivery, this company is top tier in the auto/motorcycle parts industry. I have not had one issue since I started ordering parts from revzilla!

Date of experience: May 14, 2025

Great Company
April 10, 2025
Previous review

The buying experience with Revzilla is top notch. So far I have gotten all my mods from them. From ease of checkout to notifications of my item/s being delivered.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Very Quiq delivery
May 24, 2025
Updated review

I receive a wonderful experience using the app and finding every single thing

Date of experience: May 14, 2025

So far so good
May 15, 2025
Previous review

So far so good

Date of experience: May 5, 2025
Japan
1 review
0 helpful votes
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There was no problem with the product or packaging, but it was disappointing that the helmet box was damaged.

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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The shopping experience was great! The checkout process was great! I experienced multiple delays through FedEx to receive my product. I would recommend using UPS for a more consistent experience.

Date of experience: May 14, 2025
New Mexico
1 review
0 helpful votes
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Good
May 24, 2025

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Date of experience: May 13, 2025
California
1 review
1 helpful vote
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Good experience
May 24, 2025

Easy to use web site, good selection of products (tires) to choose from, multiple price points, free freight on the tire I ordered. Great follow up. Fast shipping. Tire in good condition when it arrived.

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
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Fast and accurate
May 24, 2025

My ordering experience was easy and delivery of the item was extremely good

Date of experience: May 2, 2025
Virginia
1 review
0 helpful votes
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Good. Ordered one I didn't like they took it back no big deal. Ordered another one and it looks great!

Date of experience: May 13, 2025

Tough to fine things with a search of my exact bike...
March 20, 2025
Previous review

Tough to fine things with a search of my exact bike and what the item is called. And you still don't have 2024 Honda cbr600rr no cut sliders yet! When will they arrive, after my first fall right!?

Date of experience: March 9, 2025
New York
1 review
0 helpful votes
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Great Service as Always!
May 24, 2025
Updated review

Returning customer. Consistent amazing service and follow up. Great products. Great service.

Date of experience: May 13, 2025

Great as always
May 12, 2025
Previous review

Great as always

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Great Customer Service
May 24, 2025

I bought the same size helmet that I always buy. It seems a little loose even though it's the same size I had from the same helmet manufacturer but different model. I spoke with the customer service rep and he ordered me the size smaller right on the phone. He sent me a return label for the first one I ordered and said send back the one that doesn't fit. Great customer service.

Date of experience: May 13, 2025
Pennsylvania
1 review
0 helpful votes
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Ls2 visor
May 23, 2025
Updated review

Extremely happy with revzilla! My items were here extremely fast and at a competitive price! Will be buying all my stuff here!

Date of experience: May 13, 2025

Great place!
May 12, 2025
Previous review

Great place! Great products!

Date of experience: May 2, 2025
Michigan
1 review
0 helpful votes
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First time order
May 23, 2025

I loved the video reviews of each tire type! The order arrived very quickly and I'm looking forward to testing them when the bike is back from service.

Date of experience: May 13, 2025
North Carolina
1 review
0 helpful votes
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Couldn't be more pleased
May 23, 2025
Updated review

I was originally going to go with the 13.5 inch wind shield and after reading several reviews decided on the 12 inch instead and couldn't be more happier. I am 6'3 and I see just over top and think if I would have gone with the 13.5 I would have a partial view through instead oof a full view over. It came in within a few days and install only took literally 5 mins for removal and install. Hope this review helps others that are on the fence as to what size to go with.

Date of experience: May 13, 2025

Customer service is easy and enjoyable to work with...
May 9, 2025
Previous review

Customer service is easy and enjoyable to work with to ensure you find and pick out exactly what you are looking for.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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It claimed delivery 2-5 days - it took 12 days with no notices and no explanations

Date of experience: May 13, 2025
Kimberly E. β€” RevZilla Rep
9 months ago

We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your item had a lead time of 2-5 business days due to an ordering process with our vendor, who does not ship directly to customers. That is before the item will ship. We appreciate your patience and understanding.

Minnesota
1 review
0 helpful votes
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First order was perfect
May 23, 2025

Shipped quickly, came early, box was packed well, all in all a great service!

Date of experience: May 13, 2025