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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Efficient
June 9, 2025

I arrived at the page, found what I needed, bought it, and I arrived very quickly.

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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Nice product and fits well.
June 9, 2025

Nice product and fits well as long as glasses are not of the huge variety.

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Suited up
June 9, 2025
Updated review

Updated all my summer weather riding gear - jacket, pants, gloves. Appreciated the video reviews of the products in helping me make my purchasing decisions. Shipments were prompt, status updates helpful (and humorous), and I am pleased with the deliveries.

Date of experience: May 30, 2025

Videos are helpful
May 28, 2025
Previous review

Videos are helpful

Date of experience: May 18, 2025
North Carolina
3 reviews
0 helpful votes
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Fast Service
June 9, 2025
Updated review

I found what I needed on the site and they shipped it within a few hours.

Date of experience: May 30, 2025

As usual, I was able to find what I need in short order
May 26, 2025
Previous review

As usual, I was able to find what I need in short order. The order process is fast and smooth. Thanks, Revzilla!

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Painless experience
June 9, 2025

They were one of the few that had what I needed, shipping slower than normal, but that could be the courier. Great company to deal with

Date of experience: May 30, 2025
Florida
1 review
0 helpful votes
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HJC i10 4XL
June 9, 2025

It was the smoothest transaction ever! Thanks revzilla for the awesome transaction! Helmet fits perfectly as well

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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Thank you!
June 9, 2025

I ordered this helmet on a Monday, with regular shipping. It came the next day, in less than 24 hours. I ordered this for my nephew for his 17th birthday. I gave it to him the day it arrived which was his Birthday! Later that day he got into a motorcycle accident and the helmet saved his life. Thank you so much!

Date of experience: May 20, 2025
Wisconsin
1 review
0 helpful votes
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Not a RevZilla issue
June 9, 2025

I ordered a KlockWerks Flare shield and received a dark smoke rather than a light tint shield.
The box was mislabeled by the vendor.

Date of experience: May 30, 2025
Ohio
2 reviews
0 helpful votes
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Intruder choke cable
June 9, 2025
Updated review

Very good experience received on time and in good condition

Date of experience: May 30, 2025

Went well but couldn't find any info on the question...
May 28, 2025
Previous review

Went well but couldn't find any info on the question mark by the tax amount curious what it was

Date of experience: May 18, 2025
Philippines
1 review
0 helpful votes
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Alpinestars Track V2 pants
June 9, 2025

Fits me perfectly. Leather is very comfortable to wear. Will try it out with my Aprilia on a sunny weather here in the Philippines. Now I feel more protected than riding in moto jeans.

Date of experience: May 30, 2025
New York
1 review
0 helpful votes
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Awesomeness
June 9, 2025

I was very well satisfied with the timing of the order and the product

Date of experience: May 30, 2025
Colorado
1 review
0 helpful votes
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I found my new obsession
June 9, 2025

Well I know where my money will be going to get all set up for my bike! Great selection and solid pricing. Excited to get outfitted.

Date of experience: May 29, 2025
Georgia
1 review
0 helpful votes
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Needs to be said
June 9, 2025
Updated review

I have never had an issue with revzilla prior to 2016. But lately it's gotten worse after they were bought out. Same with JP cycles. Shipping is never quick anymore and i have received wrong parts for my bike multiple times

Date of experience: May 29, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for sharing your experience, Ryan. We sincerely regret that recent orders haven’t met your expectations and appreciate your honest feedback as we work to improve our shipping speed and accuracy. Your input helps us strive to make every acquisition a better experience for riders everywhere.


It was very neat
January 7, 2025
Previous review

It was very neat

Date of experience: December 28, 2024
Pennsylvania
1 review
0 helpful votes
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Thanks
June 9, 2025

10 position battery tender is just as described. Thank you……..

Date of experience: May 29, 2025
California
1 review
0 helpful votes
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Excellent
June 9, 2025

As described great service very happy thank you RevZilla...

Date of experience: May 29, 2025
Ohio
1 review
0 helpful votes
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The sale prices can't be. I was looking for gloves for my husband as a gift found a great price and they were delivered very quickly. I am a repeat customer and will return again.

Date of experience: May 29, 2025
North Carolina
1 review
0 helpful votes
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My order arrived early. Before it got here, I received a courtesy message from their team expressing if I had any issues or problems, they were happy to assist. Everything was exceptionally well packaged and they even threw in some stickers.

Date of experience: May 29, 2025
Georgia
1 review
0 helpful votes
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I called in to help me pick a windshield for my motorcycle and the gentlemen helped me pick the correct one. Looks beautiful and fits perfect! Thank u

Date of experience: May 29, 2025
Colorado
1 review
0 helpful votes
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Simply put, I buy all my gear for motorcycle and snowmobiling from Revzilla. They have everything a rider could ever want.

Date of experience: May 29, 2025
Wisconsin
4 reviews
0 helpful votes
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Great transaction
June 8, 2025
Updated review

Website is clear and easy to navigate. Huge inventory of quality items. Reasonable prices and fast shipping!

Date of experience: May 29, 2025

Great website and products!
September 24, 2024
Previous review

Great website and products!

Date of experience: September 14, 2024