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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,159
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,208 reviews

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Massachusetts
1 review
0 helpful votes
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Great customer service
June 19, 2025
Updated review

Ordered a visor for my helmet RevZilla had it stock shipped it out via usps the day it was supposed to arrive I received notice that it had been returned back to RevZilla because of address issue. Called customer care they took care of it with minutes I received an email saying they shipped it out second day free of charge via fed ex. Very happy with their service and the product.

Date of experience: June 9, 2025

Always have what i need
June 8, 2025
Previous review

Always have what i need

Date of experience: May 29, 2025
Montana
1 review
0 helpful votes
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Next Day Shipping, 4 Days Late
June 19, 2025

As the title describes, I paid approximately $30 more on my order, on Wednesday so that it would arrive next day. I did not expect it to actually be delivered the very next day (Thursday), instead I had hoped for Friday. Unfortunately this didn't happen either. Instead I received it this morning (Monday). A total of 4 days late, and well beyond the weekend I had hoped to make use of the parts I had ordered. I realize this is likely on the delivery company, but still is annoying having paid for a service that was not rendered.

Date of experience: June 9, 2025
Kimberly E. RevZilla Rep
10 months ago

I'm really sorry to hear about the delay in receiving your package. I completely understand how frustrating it must be—especially when you were hoping to have those parts ready for the weekend. We always aim to meet the expectations our customers have, and I understand this experience fell short. After reviewing your order, it appears that the selected shipping method was not Next Day Air. We really appreciate your understanding and your business. Please don’t hesitate to reach out if you have any further questions or concerns.

Illinois
1 review
0 helpful votes
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Easy to do
June 19, 2025

Website was very easy to use very clear. Product arrived. Unexpected. All went well. Will be using you guys again.

Date of experience: June 9, 2025
Utah
1 review
0 helpful votes
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Need an account
June 19, 2025

Once you have an account it works pretty easy. And you can do a wishlist for others to see and get you items for fathers day etc...

Date of experience: June 9, 2025
Pennsylvania
1 review
0 helpful votes
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Motogadget mirror
June 19, 2025

Easy transaction, prompt shipping. Item was exactly as described.

Date of experience: June 9, 2025
Arizona
1 review
0 helpful votes
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Great service, great products.
June 19, 2025

This was my first purchase from Revzilla, I ordered a LS2 ADV helmet and was very happy with the reasonably fast delivery and the quality of the helmet.

Date of experience: June 4, 2025
Oklahoma
1 review
0 helpful votes
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Great service and delivery
June 19, 2025

Have not yet tried out the new tires, but the service and delivery was perfect.

Date of experience: June 9, 2025
Michigan
1 review
0 helpful votes
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Great product, terrible shipping
June 19, 2025

I will say Revzilla did their job! Great product and fast shipping. But Fedex decided not to deliver my tires until 6 days later…. Maybe Rev needs to find a new shipping company

Date of experience: June 9, 2025
North Carolina
1 review
0 helpful votes
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Great store great options
June 19, 2025
Updated review

Thanks as always for helping me out in my motorcycle needs. You guys always have great quality products at great pricing. I've been shopping with you guys for years on street bikes and dirt bikes, necessities.

Date of experience: June 9, 2025

Great selection
June 4, 2025
Previous review

Great selection

Date of experience: May 25, 2025
Canada
1 review
0 helpful votes
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All in all I'm quite happy with the product's I purchased. Only gripe I have is i was surprised at how short the sweater was, I'm only 5'9" but broad so I got an XL in hopes the arms wouldn't be to long and the arms and shoulders are perfect however the bottom of the sweater is quite short. This would be a reflection on the maker of the sweater though not Revzilla.

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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Perfect as usual.
June 19, 2025

Great! Damn. I don't have 50 characters. I guess I suck.
Shifty rule.

Date of experience: June 8, 2025
Hawaii
1 review
0 helpful votes
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Fast effective
June 19, 2025

F f f g r ea t sunday happ6 fast tit's that love weird $#*! cali covks diddle per trump bucket love swap happy junk draw perverted epstien Donald raper. Lazy fat president eats Childers crome

Date of experience: June 8, 2025
South Carolina
1 review
0 helpful votes
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Long shipping times!
June 19, 2025

Both Revzilla ans Cycle gear seem to ship via carrier pigeon. Since theyre owned by the same parent and now control probably 60% of all motorcycle accessory sales in the US, the importance of providing high value isn't as concerning.

Date of experience: June 8, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for your feedback. We’re sorry to hear you were disappointed with the shipping speed. We want to clarify that we use multiple national carriers to ensure timely deliveries across the country.

Looking into your order, it was placed on 5/28 after business hours, shipped on 5/29, and delivered on 6/2 — well within our standard 3–5 business day shipping window.

We appreciate your business and always strive to provide both great service and value. If there’s anything else we can assist with, please don’t hesitate to reach out.

New York
1 review
0 helpful votes
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Excellent Customer Service
June 19, 2025
Updated review

My order was shipped the same day and arrived 2 days later. Very happy customers.

Date of experience: June 8, 2025

Repeat customer
June 7, 2025
Previous review

Repeat customer. Very Disappointed I can't choose shipping methods other than "Standard".

Date of experience: May 28, 2025
Utah
1 review
0 helpful votes
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Good experience but shipping is a bit expensive
June 18, 2025
Updated review

Great experience, quality product, just shipping was high for a small item

Date of experience: June 8, 2025

Shipping costs is really quite high
June 4, 2025
Previous review

Shipping costs is really quite high

Date of experience: May 25, 2025
Oklahoma
1 review
0 helpful votes
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Great
June 18, 2025
Updated review

Easy to find what I needed and just what I needed. Quick delivery good quality and reasonable price

Date of experience: May 30, 2025

Quick and easy
April 23, 2025
Previous review

Quick and easy

Date of experience: April 13, 2025
Alabama
2 reviews
0 helpful votes
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Great Service
June 18, 2025

Great Customer Service as always, Used them for years……………….,,……,!

Date of experience: June 8, 2025
Maryland
1 review
0 helpful votes
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Uneventful and Fantastic
June 18, 2025

Bought the Bell Bullitt Helmet on sale. Helmet came in with zero fanfare and the experience was uneventful. 5 Stars

Date of experience: June 8, 2025
Maine
1 review
0 helpful votes
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Instructions sucked
June 18, 2025

The instructions were useless. Product is excellent. Product was shipped but delivery was slow

Date of experience: June 8, 2025
California
4 reviews
2 helpful votes
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Zero negative issues with ordering and shipping.
June 18, 2025
Updated review

This is not my first order or my last. I have had nothing but great experiences with Revzilla when ordering.

Date of experience: June 8, 2025

Great service, never had any problems.
March 31, 2025
Previous review

I, like always had a great experience with ordering. The $15 Zilla cash that was given was very nice & helped me make the purchase I wanted.

Date of experience: March 21, 2025