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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Awesome deals
June 17, 2025
Updated review

Purchased Airwave 4 mesh jacket on Memorial Day discount deals. Product was available in my size and color requirements

Date of experience: June 7, 2025

Airwave 4 riding pants
April 3, 2025
Previous review

Ease of finding the right product and purchase
Easy checkout and payment
Price match
Shipping and on time delivery

Date of experience: April 4, 2025
Mexico
1 review
0 helpful votes
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Sencillo
June 17, 2025

Fue buena experiencia y muy buen producto pero hace falta más surtido de tallas

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Mirror extension
June 17, 2025

Fit perfectly. Look like factory. Price was great. I would recommend for sure

Date of experience: June 6, 2025
Colorado
1 review
0 helpful votes
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Harley slip on muffler
June 17, 2025

Ordered the Rinehart 4.5 Dbx slip ons for my 2022 Road glide. Arrived very fast. Easy to install and sound awesome!

Date of experience: June 6, 2025
Arizona
1 review
0 helpful votes
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Fast shipping!
June 17, 2025

Fast shipping and Cycle gear installation and I back on the road! Thank you!

Date of experience: June 6, 2025
Wisconsin
1 review
1 helpful vote
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Size
June 17, 2025
Updated review

So my helmet, the strada 3 (medium) fits me perfectly. That being said thing is way noticeably larger than my (small) strada 2 and I feel like it's too big. I'm sticking with it because it helps but just a heads up the medium looks quite larger than the small

Date of experience: June 6, 2025

Love the video links for every helmet
June 5, 2025
Previous review

Love the video links for every helmet. Extremely helpful

Date of experience: May 26, 2025
Oregon
1 review
0 helpful votes
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Buyer Beware
June 17, 2025
Updated review

Women's riding gear is sparse in retail stores, so online is the only option for most items. I ordered the RevIt Lamina GTX jacket using both the on-site measurement guide and and the Revzilla video review guide on YouTube for this exact jacket to select the proper size. The jacket arrived but was too small despite the guides. I called to exchange for the next size up but was informed I could only return it and would have to make a new order. The problem? I bought it during the Memorial Day sale ($577) and the new price went from "regular" $677 to "new" $819. Revzilla will not exchange at the price I paid even though I used their provided sizing guide AND their own review video recommendations. Revzilla has lost this customer and I will warn others about my experience.
So very disappointed!

Date of experience: June 6, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for taking the time to share your experience, and I sincerely apologize for the frustration and disappointment you’ve encountered.

You are absolutely right to expect a smooth and fair exchange process—especially when following our own sizing guides and video reviews. I want to personally apologize for the confusion around our policy. We can and will honor the original sale price for an exchange in situations like this, and I’m sorry that wasn’t communicated clearly during your initial contact.


Good product details on the item page, but had to go...
June 5, 2025
Previous review

Good product details on the item page, but had to go to YouTube to find the product live review which gave a detail not mentioned in the printed list. That detail was the selling point for me.

Date of experience: May 26, 2025
Connecticut
1 review
0 helpful votes
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1st time with Revzilla
June 17, 2025
Updated review

Good products, easy to order, great customer service, quick shipping

Date of experience: June 6, 2025

Lots of great information
June 6, 2025
Previous review

Lots of great information

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
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Great customer service
June 17, 2025

Part ordered didnt ship which was very disappointing as I needed it before the weekend and reordering would take too long, new part was overnighted and i was able to get my bile back together before the race.

Date of experience: June 6, 2025
Mississippi
1 review
0 helpful votes
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Excellent service. Great products
June 17, 2025

Ordered tires and they arrived quickly and well packaged. They are my go to for motorcycle parts

Date of experience: June 6, 2025
Wisconsin
1 review
1 helpful vote
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I've ordered a wide range of products from Revzilla. Electronics, tires, batteries, clothing, etc. the key is both Revzilla reviews that are backed up by customer reviews. I have never been steered wrong. Customer service is top notch in a world where it seems to be less of a priority. Keep up the great work.

Date of experience: June 6, 2025
Oregon
3 reviews
0 helpful votes
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Nice but not again
June 17, 2025

Ordering was easy, fixing a mistake was week long root canal. Ili won't order revzilla again

Date of experience: June 6, 2025
Kimberly E. RevZilla Rep
10 months ago

Nick, thank you for your honest feedback. We apologize for the frustration and appreciate you bringing it to our attention so we can improve going forward. We hope to have the opportunity to provide a better experience in the future.

Alaska
1 review
0 helpful votes
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V & H Pro Pipe
June 16, 2025

Very easy to search select and buy. Parts always seem to be in stock and shipping time is very minimal.

Date of experience: June 6, 2025
Pennsylvania
1 review
0 helpful votes
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Modular helmet
June 16, 2025

The helmet was a good fit. The padding can be better inside the helmet. I might have to buy some padding to make it more comfortable other than that the look is what I want and it fits good

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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New shield for full face
June 16, 2025
Updated review

Ordering was easy product came fast watched a video on the product fantastic result thanks

Date of experience: June 6, 2025

Good prices fast shipping good for me
June 2, 2025
Previous review

Good prices fast shipping good for me

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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Great
June 16, 2025

The website is great and easy to use. Shipping was really fast.

Date of experience: June 6, 2025
North Carolina
3 reviews
0 helpful votes
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Tire time
June 16, 2025
Updated review

Waiting to get them mounted but they look great and Rev had them at my door sooner than promised.

Date of experience: June 6, 2025

All the parts I want and a price that makes it a value
June 5, 2025
Previous review

All the parts I want and a price that makes it a value. Keep up the good work!

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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Very bad experience!
June 16, 2025

I always herd about RevZilla terrible service but i just never had a chance to deal with them myself. Until right now. Fined a deal for a set of Sena on Memorial day and decided to pull the Triger. And here we go! 24 hours later order is CANCELED. No explanation, nothing. NEVER AGAIN!

Date of experience: June 6, 2025
Kimberly E. RevZilla Rep
10 months ago

I'm truly sorry to hear about your recent experience. We appreciate you giving us a chance, and it's disappointing to learn we didn’t meet your expectations.

It sounds like your order was canceled due to a verification issue. We take security seriously, but it’s just as important to communicate clearly and respectfully when an order cannot be processed.

Thank you for your feedback — it helps us improve.

New York
1 review
0 helpful votes
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I was a bit unsure about what I needed to mount a top box I already owned on a new bike. I opened a chat at revzilla and in moments was directed to the exact right products to do what I wanted to do.

Date of experience: June 6, 2025
Ohio
2 reviews
0 helpful votes
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Great service
June 16, 2025
Updated review

Prompt shipping, product arrived in good condition. Very pleased

Date of experience: June 6, 2025

Have always been happy with Revzilla
June 5, 2025
Previous review

Have always been happy with Revzilla.

Date of experience: May 26, 2025