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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
12,008
This company responds to reviews on average within 4 days

Instant Feedback

137,457 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Quick and easy shopping
July 20, 2025

Part fit perfectly thanks to the shop your bike specs. No issues

Date of experience: July 10, 2025
California
1 review
0 helpful votes
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Expectations Fullfulled
July 20, 2025
Updated review

For fast service, fair price and they also price match, with knowledgeable people to help you if you have questions. My experience with Revzilla has always been great.

Date of experience: July 10, 2025

Always easy checkout and great customer service
July 9, 2025
Previous review

Always easy checkout and great customer service.

Date of experience: June 29, 2025
North Carolina
3 reviews
1 helpful vote
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Late and Incorrectly Sized
July 20, 2025
Updated review

Ordered a very nice jacket. Was told it arrive Tuesday, then Friday, then Saturday. It arrived the following Wednesday. Also, all my jackets are size Large, this jacket was size Large, but it was too small to keep, wasting my time and money.

Date of experience: July 10, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Website jumps around a lot
November 29, 2024
Previous review

Website jumps around a lot. I don't like being asked about cookies.

Date of experience: November 19, 2024
New Jersey
2 reviews
0 helpful votes
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Trask killer breather!
July 20, 2025
Updated review

Overall my experience was great I called up ordered the part it was at my house in 3 days everything was perfect

Date of experience: July 10, 2025

Excellent always a pleasure
July 9, 2025
Previous review

Excellent always a pleasure

Date of experience: June 29, 2025
Illinois
1 review
0 helpful votes
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X-15 Excites
July 20, 2025

This is an amazing looking helmet. Clearly premium quality top to bottom.

Date of experience: July 10, 2025
Washington
1 review
0 helpful votes
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Great Summer Gear
July 20, 2025

Easy shipping, and good packaging. I will say that the medium jacket did fit even with a large bust, but it makes the shoulders a little tight. The pants fit well, I got a small. I'm about 5 6 and 150, medium build. I measured myself with the clothes i planned to wear under the gear on.

Date of experience: July 10, 2025
Canada
1 review
0 helpful votes
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Great products and service, returned parts without any issues, everything arrived on time.

Date of experience: July 10, 2025
Arizona
1 review
0 helpful votes
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Shipping/handling sucks
July 20, 2025

Took days for the stuff I ordered to ship and even longer for it to arrive. In a time when most retailers $#*! same or next day using efficient shipping speed this is kinda crazy. Won't be ordering from y'all again. P.S. My stuff still hasn't arrived...

Date of experience: July 10, 2025
Kimberly E. RevZilla Rep
8 months ago

We show your order has delivered. We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

California
1 review
0 helpful votes
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1996 xr400 replacement parts
July 20, 2025

Replacement rail plastics and very similar to original Honda OEM tail light for my 1996 XR400R. All good, great fit!

Date of experience: July 9, 2025
Colorado
1 review
0 helpful votes
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5 days to a week for shipping is too long. When you didn't have one of the parts, I got same part elder in two days.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Metzler ME 888 Marathon ultra
July 20, 2025

I ordered a new tire, and received one that was two and a half years old with the date code, I paid for a new tire and got New Old stock!

Date of experience: July 9, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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Galfer brakes on my Ducati 999s
July 20, 2025

What a difference. Chose these for better braking with my occasional track days. Did some research online, wanting to replace my stock Brembos with something a bit more aggressive. Super happy and great price. I'll have more of an opinion after next weeks trip to Laguna Seca. But, could definitely tell a difference after installation and break in.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Very easy and fast shipping
July 20, 2025
Updated review

Very easy and fast shipping, great product, love the videos on the website, made my decision easier

Date of experience: July 9, 2025

Fast and easy
July 3, 2025
Previous review

Fast and easy

Date of experience: June 22, 2025
Georgia
1 review
0 helpful votes
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Fast and Easy
July 20, 2025

Purchasing my new Shark helmet was easy. I received a discount as a veteran. Tracking my delivery through the FedEx site was convenient and accurate.

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Won't recommend Revzilla again
July 19, 2025

Ordered a helmet with LEDs. They didn't work. I returned it. Called to insure it was received and it would take a couple days for a REFUND. I purchased another helmet from them during that time since I was being refunded. Got the new helmet in days ago. Called to check the status of the refund to be told a replacement had been processed but not shipped yet and was still in store. I asked to cancel the order and not ship for a refund since it was still in store. I was told they were still shipping it and I would have to go through the process of returning and wait longer for a refund. As of today I am no longer a customer.

Date of experience: July 9, 2025
Kimberly E. RevZilla Rep
8 months ago

Daniel, thank you for sharing your experience, and I’m truly sorry for the frustration caused by the refund process. We strive to support our customers promptly and will review this case carefully to prevent such issues in the future. Your feedback is invaluable, and we hope to have the chance to make things right someday.

New Jersey
1 review
0 helpful votes
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Happy customer
July 19, 2025
Updated review

The part arrived on time and well packaged. The price was the best price when compared to other stores. Thank you

Date of experience: July 9, 2025

Very smooth and prompt
July 8, 2025
Previous review

Very smooth and prompt. Great selection

Date of experience: June 28, 2025
California
1 review
0 helpful votes
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New Schubert 5 with Cardo SC
July 19, 2025
Updated review

Helmet and communication system work as advertised. This is my 4th Schuberth in 25 years. This helmet however has already started to have the paint chip off the crown of the helmet within one month of ownership - a location not subject to rocks, road debris, etc. I did not experience this with any of my other Schubert helmets. Has there been a manufacturing change in the paint process?

Date of experience: July 9, 2025

Easy, fast, convenient, self explanatory
April 30, 2025
Previous review

Easy, fast, convenient, self explanatory

Date of experience: April 19, 2025
Florida
2 reviews
0 helpful votes
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EZPZ
July 19, 2025

Ordering is super easy. Prices are fair and competitive. Great selection.

Date of experience: July 9, 2025
California
2 reviews
0 helpful votes
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Great service and product from Revzilla
July 19, 2025
Updated review

As usual, products meet their description and the service level of Revzilla is impressive.

Date of experience: July 9, 2025

Would love the search to be better
December 8, 2024
Previous review

Would love the search to be better

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
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Great value
July 19, 2025

Exactly what I was looking for. Delivered quickly despite the fact I had made an error on the shipping address. Amazing customer service.

Date of experience: July 9, 2025