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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,156
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,111 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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It arrived early and was just as expected. It was an easy install. It looks and sounds great! Couldn't be happier with it.

Date of experience: July 17, 2025
DO
1 review
0 helpful votes
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Great Product... Excellent purchase
July 27, 2025
Updated review

Great Product... Excellent buying experience... fast checkout

Date of experience: July 17, 2025

Fast process
July 13, 2025
Previous review

Fast process

Date of experience: July 2, 2025
District of Columbia
1 review
0 helpful votes
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Anazed
July 27, 2025

I was astounded by the service received, best I have ever received!

Date of experience: July 17, 2025
Florida
1 review
0 helpful votes
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Missing items 2 times
July 27, 2025

I received my order incomplete 2 times. I ordered the LA Choppers Kage Fighter Kit (bars and riders) and I received the bars by themselves with no risers. I contacted revzilla, shipped the items back and received a new shipment which was supposed to arrive complete. Second shipment received yesterday and it was the same item, with missing parts and a damaged box. I requested a return and now waiting for my refund. Been buying with revzilla for years and never had an issue until this last purchase. Doubting of using this website in the future.

Date of experience: July 17, 2025
Kimberly E. RevZilla Rep
8 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

New York
1 review
0 helpful votes
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Tires
July 27, 2025
Updated review

Easy to order perfect delivery thank you guys for everything

Date of experience: July 17, 2025

Easy so far 👍🏻
July 13, 2025
Previous review

Easy so far 👍🏻

Date of experience: July 2, 2025
Tennessee
4 reviews
0 helpful votes
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Just Ok
July 27, 2025

In stock items are shipped in a timely manner. My issue is I placed two orders on two separate occasions for a shad top box that was said to be in stock. Both times after several days, I was advised it wasn't. They DID give me a few Zilla dollars for the inconvenience.

Date of experience: July 16, 2025
Minnesota
2 reviews
0 helpful votes
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Great products, great service
July 27, 2025

Intuitive site navigation to find the right products and complete transactions.

Date of experience: July 16, 2025
Iowa
1 review
0 helpful votes
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Sena helmet
July 27, 2025

The gentleman I worked with was very quick and precise. He was also professional. He responded quickly to my emails and worked my issue to my complete satisfaction.

Date of experience: July 16, 2025
Maryland
1 review
0 helpful votes
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Woodcraft front stand.
July 27, 2025
Updated review

Perfect. I received my package in 2 days. Packed well too. I couldn't be happier

Date of experience: July 16, 2025

Everything in stock
July 15, 2025
Previous review

Everything in stock. Great website

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Very pleased
July 27, 2025

I had a shipping problem and they corrected it very fast. And they are awesome to deal with with. Highly recommend them thanks

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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First time ordering from revzilla and I will be a return customer. Quick order processing and fast shipping. Came a few days earlier than expected.

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Easy shopping and quick shipping
July 27, 2025

It's easy to find products and they arrive quickly. Highly recommend.

Date of experience: July 16, 2025
Illinois
1 review
0 helpful votes
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Good Experience
July 26, 2025

Revzilla, always gets things shipped quick. I really appreciate that. There reviews are extremely helpful.

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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I need thinner cheekpads. Can't get them anywhere, & the European alpinestard dealers won't ship me some, so it's a $#*!show. Need to come in the box for customizing especially with a $1K helmet! I should probably return this helmet if I can't get thinner cheekpads.

Date of experience: July 16, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Washington
1 review
0 helpful votes
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Nice place to shop, but...
July 26, 2025
Updated review

Good shopping experience, with selection, reviews to match. However I was quite disappointed when it came to timely delivery. Either create better estimates or consider an alternative shipper.

Date of experience: July 16, 2025

Reasonable search functions and quality reviews
July 14, 2025
Previous review

Reasonable search functions and quality reviews.

Date of experience: July 4, 2025
Illinois
1 review
0 helpful votes
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Happy with boots, upset with dud
July 26, 2025
Updated review

My boots came in almost perfect but the ankle protector on the left side of the right boot was not included.

Date of experience: July 16, 2025

Easy website
July 12, 2025
Previous review

Easy website

Date of experience: July 2, 2025
New York
1 review
0 helpful votes
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Always exceptional
July 26, 2025
Updated review

I've ordered just a handful of things over the years as my budget will allow for and EVERY interaction with Revzilla has been top notch.

Date of experience: July 16, 2025

Reveille always make it easy to shop for various options...
July 15, 2025
Previous review

Reveille always make it easy to shop for various options and determine which product best suits my needs.

Date of experience: July 5, 2025
New Jersey
1 review
0 helpful votes
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Selected the fork oil made by Ohlin, checked out, a few days later I have a present delivered. Life is good.

Date of experience: July 16, 2025

So easy even an old IBM mainframe CICS DB2 programmer...
July 15, 2025
Previous review

So easy even an old IBM mainframe CICS DB2 programmer can do it! I know, old joke…. Don't quit my day job. There was once a tv ad that said so easy even a cave man can do it.

Date of experience: July 5, 2025
Illinois
1 review
0 helpful votes
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Jeans
July 26, 2025

Arrived in good time, sizing was accurate. Item packed well. Love the funny emails from company to keep me updated on package arrival

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Fast shipping!
July 26, 2025
Updated review

Great selection-always have what I'm looking for. In 2 days boom, it's here.

Date of experience: July 16, 2025

Great selection, fast shipping
July 15, 2025
Previous review

Great selection, fast shipping.

Date of experience: July 4, 2025