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RevZillaReviews 17,120

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,094
quality
12,068
This company responds to reviews on average within 3 days

Instant Feedback

134,409 reviews

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Pennsylvania
1 review
0 helpful votes
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BMW F 900 GS barkbuster handguard kit
January 15, 2026

Samantha completely took care of me as I returned a bkbuster kit due to what I thought were missing parts. Mostly my bad but she zipped out another kit immediately and sent return authorization as well. Great service!

Date of experience: January 5, 2026
Tennessee
1 review
0 helpful votes
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Freecom4x
January 15, 2026

As always, fast shipping!
The video reviews are a good starting tool. Gives enough information on products to know if you want to compare or remove it from youe possibilites.

Date of experience: January 5, 2026
New York
1 review
0 helpful votes
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Nice Jacket
January 14, 2026

This is a nice jacket with lots of vents and pockets. I had been wanting a summer jacket for some time and this was exactly what I was looking for. I took out the back protection and wear an airbag vest on the inside Because this I bought one size up. I couldn't be happier!

Date of experience: January 4, 2026
New York
1 review
0 helpful votes
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Love my new face shields
January 14, 2026

Ordered 2 new shields for my ICON airflite helmet. Both arrived on time and are performing flawlessly. Especially like the RST sunburns orange shield. Works for day and night!

Date of experience: December 22, 2025
California
1 review
0 helpful votes
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They have a focus on customer service that is very helpful. You can call them with questions and the person who helps you will know the product, or they will find out the info for you if they're unfamiliar with it.

Date of experience: January 4, 2026

Shopping at Revzilla over the years has proven to always...
January 3, 2026
Previous review

Shopping at Revzilla over the years has proven to always be a great experience, so much so that I rarely consider buying from another source. The customer service is fantastic and I figure at this point they've earned my business.

Date of experience: December 23, 2025
Texas
1 review
0 helpful votes
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The Jacket
January 13, 2026

The reorder…. Was terrific! I'm still waiting for the finalized refund for the first jacket. Suggestion when ordering…. Order youth large if you need a youth med.

Date of experience: January 3, 2026
Canada
1 review
0 helpful votes
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Shoe is great fits well. I initially decided to buy here over fortnine as the price seemed cheaper but prices were actually in US dollars plus I had to pay for shipping when I'm already paying so much for the shoe.

In addition to paying for the shipping I also was then required to pay an additional customs fee as fedex kept it on hold until I paid their fee.

Overall happy with the shoe and product but not happy about the price and don't plan to purchase from here again.

Date of experience: January 3, 2026
Kimberly E. — RevZilla Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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Intuitive
January 13, 2026

Website must be intuitive, clear, and precise for a pleasant experience. Your website checked all the boxes and your company goes beyond by providing video instructions, reviews, and entertainment. It is much appreciated by me and I expect your other patrons.

Date of experience: January 3, 2026
Virginia
1 review
0 helpful votes
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Great shopping experience
January 13, 2026
Updated review

Purchased a wish list item from Revzilla as a gift and I received updates throughout about the status of my order and it arrived quickly, too!

Date of experience: January 3, 2026

Easy to navigate website
December 17, 2025
Previous review

Easy to navigate website

Date of experience: December 7, 2025
California
1 review
0 helpful votes
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Read the description carefully
January 13, 2026

The picture was correct. The title was correct but it DIDN'T say the size. These have a title of "Brembo style " and Brembo are breaks. I thought it was for the 26mm nut because it looks like what I had there. So it was the right part but SUPER wrong SIZE.

Date of experience: January 2, 2026
Kimberly E. — RevZilla Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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My Grandson's present arrived two days after Christmas despite the extra two day shipping fee. His present should have arrived the day before Christmas. He was disappointed.

Date of experience: January 2, 2026
Kimberly E. — RevZilla Rep
2 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: [email protected]
📞 Call: 877-792-9455
đź’¬ Live Chat: revzilla.com
We're here to help!


I was a first time buyer and should have received a...
December 29, 2025
Previous review

I was a first time buyer and should have received a 10 percent discount, but was told at bottom of order form I was not a first time buyer.
This is a Christmas gift for my grandson, I am not a regular customer.
Website said guaranteed delivery by Christmas, of course if you pay an arm and a leg for shipping.
Over $100 purchase should be free shipping, I was still charged.
If my grandson didn't want his gift from this website, I would not have used it.

Date of experience: December 19, 2025
Florida
1 review
0 helpful votes
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I ordered a clutch handle. Transaction was flawless and they kept me informed of all status after order. Tracking, when it shipped, when it was getting delivered and when it got delivered. Loved the follow through after the sale. Will buy again and again from them.

Date of experience: January 2, 2026
Arizona
1 review
1 helpful vote
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Great customer service, vendor left out a part
January 10, 2026
Updated review

Bought a very expensive rear paddock stand. Was missing 2 hitch pins. Your guy gave me a really nice refund so I could go and buy them at the hardware store. I was totally OK with that.

Date of experience: December 31, 2025

Easy ordering
June 25, 2025
Previous review

Had my boot size in stock, was shipped immediately and I received the order in a few days. The reviews were pretty spot on so I got what I expected.

Date of experience: June 15, 2025
Florida
1 review
0 helpful votes
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Fastest turn around ever
January 10, 2026
Updated review

I ordered a Puig windscreen for my ride. Before I put down the phone the order was at my door. Seriously within 3 days I had received my order. Great tracking and great product. Thanks Revzilla.

Date of experience: December 31, 2025

Great products and very well put together website and...
December 27, 2025
Previous review

Great products and very well put together website and checkout process.

Date of experience: December 16, 2025
Texas
1 review
0 helpful votes
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I ordered a Shad tank bag from Revzilla. The item that came in 3 different times did not match the item description. Customer service was very prompt and accommodating each time until we were able to figure out that the description was wrong and has since been corrected.

Date of experience: December 30, 2025
New York
1 review
0 helpful votes
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Quad lock case
January 10, 2026
Updated review

I had no problems with my order. But the case from quad lock is dis functional, I contacted quad lock but they were no help. I will never buy a case from them again as long as they use the current magnet mounting case

Date of experience: December 30, 2025

Quick and easy
December 26, 2025
Previous review

Quick and easy

Date of experience: December 16, 2025
Missouri
1 review
0 helpful votes
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Good helmet, good shipping time.
January 9, 2026

Solid helmet, with a fair amount of features. Only thing that could be improved for a 5 star is more options with the pinlock that came with the helmet, not just a clear one.

Date of experience: December 30, 2025
California
1 review
1 helpful vote
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Excellent company
January 9, 2026

Placed the order for product that my son wanted and had it at my doorstep r the next day. Faster than Amazon prime and they had exactly what I needed.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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Reliable Gear store
January 9, 2026
Updated review

Really easy store to navigate and find what you're looking for. Also have a great selection of recommendations if you don't know what you want. Overall really nice store that's easy to navigate and explore.

Date of experience: December 30, 2025

I like everything about the site, from its layout to...
March 29, 2025
Previous review

I like everything about the site, from its layout to how quickly it is to navigate a plethora of selections. Also really good customer service.

Date of experience: March 19, 2025
Indiana
1 review
0 helpful votes
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Needs upgraded shipping
January 9, 2026

This was an expensive RC item. It came and was not packaged in another box with very flimsy tape barely holding the product box together. This was also a Christmas present which my son seen since it was not delivered in a shipping box so that was frustrating. Something of this value needs to be shipped in a shipping box.

Date of experience: December 30, 2025
Kimberly E. — RevZilla Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.